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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
4 / 0
Average Mileage:
83,741 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion electrical problems

electrical problem

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2010 Ford Fusion Owner Comments (Page 3 of 16)

« Read the previous 20 complaints

problem #267

Nov 012019

Fusion

  • 77,000 miles

A D V E R T I S E M E N T S

Car accelleration is sluggish/weak after car comes to complete stop. Poses real danger when entering traffic, especially left turns with oncoming traffic. Problem has been reported by several others. Cause is design defect in vehicle/battery age counter in car's computer. Only allows for one digit. Causes battery to stop working properly after car reaches 10 years of age. My car was purchased in aoril 2010. Had local auto shop reset counter to "0". (car has only 77,000 miles) now functions as intended. Copy of repair invoice attached. I will send copy to Ford Motor Company rquesting reimbursement after filing report here.

- Ben Lomond, CA, USA

problem #266

Jan 012020

Fusion

  • miles
The ev system is no longer working. The hybrid battery is healthy and the owners manual states it is expected to last the lifetime of the vehicle. Many others have noted this issue as the battery "aging out" as programmed by Ford. A suggested remedy is to reset the battery to age >0;<10. Without this reset, the hybrid runs on only the gas motor. At times, this delays acceleration both forwards and backwards as the gas motor (ice) starts back up after stop. This hesitation can easily cause a wreck when pulling into traffic from a stop.

- Tacoma, WA, USA

problem #265

Apr 042019

Fusion

  • 76,000 miles
Upon 9 years of age my 2010 Ford Fusion hybrid (any many others) no longer functions as a hybrid vehicle and will only use the internal combustion engine. This causes a safety concern due to the fact that the ev motor is supposed to kick in from a stop upon acceleration. This causes a significant delay in acceleration while it tries to use the ev motor but cannot due to this limitation. While at roundabouts or when making left hand turns this is a significant safety issue. Ford has done nothing to address this or even acknowledge the fact that this issue exists.

- South Saint Paul, MN, USA

problem #264

Oct 012017

Fusion

  • 90,000 miles

A D V E R T I S E M E N T S

It has been discovered that in many if not all fmc 4 door sedan hybrids with the 2.5 liter engine and nickle metal hydride batteries, oem software starts to drastically reduce electric vehicle operation sometime after the hybrid warranty expires. The effect of this is the car's acceleration and fuel efficiency is drastically reduced and automatic periodic battery re-conditioning ceases. The car essentially ceases to function as a hybrid and the engine runs all the time except when at a standstill. Up to 70,000 vehicles may be affected. It has been found that this id controlled by a battery age feature in the software. Resetting this age to any lower value restores completely normal hybrid behavior and performance. Fmc has refused to do this instead quoting battery replacement for $8,000 as the solution. D.O. E. tests many years ago showed robust performance of the battery out to 160,000 miles in accelerated testing. The fix is a ten minute software battery age change that fmc refuses to do. The reduced acceleration is a safety issue as the atkinson cycle engine was not designed to be unassisted by the battery and has very slow power acceleration without it.

- Marco Is., FL, USA

problem #263

Feb 152020

Fusion

  • 140,000 miles
Power steering went out and it says service advancetrac system & ser ice power steering

- Palm Desert, CA, USA

problem #262

Aug 152018

Fusion

  • 185,390 miles
Loss power steering in my 2010 Ford Fusion on my way to work. Assit fault came on. This is freaking ridiculous that Ford is not stepping up and taking care this. How can they be so careless. Other issues include front seat recliner driver side. Electrical issues. Engine issues. Disappointed my first car I played off. Nothing to show for it.

- Norcross, GA, USA

problem #261

Oct 182019

Fusion

  • 95,000 miles

A D V E R T I S E M E N T S

In motion on highway with cruise control car dashboard shows 'stop safely now' loose acceleration. Turn car off then back on and can drive. Check engine light on. Told vacuum pump creating issue. Replaced and car okay. While in motion on highway during acceleration 'stop safely now' entire car shuts down while driving. Loss of brakes, steering, acceleration. Get car towed back to shop and told acid leak degraded wire harness. But also told they can't ensure the car will be fixed from repairing. How does a battery leak so bad without any cracks. No shop can confirm the acid leak is causing the brake issue. Possible ABS module, electronic control, O2 sensor replacement too.

- Las Vegas, NV, USA

problem #260

Dec 102019

Fusion

  • 62,000 miles
I started my car when leaving work and received an error that the power steering failed. I followed the guidelines in the book and turned off the car for 30 seconds and restarted. On restart the error returned. I drove car to mechanic and had no power steering. After talking with mechanic attempted to leave and still no power steering. Another error turned on prior to leaving the parking lot with advancetrac failure. Left car at mechanic. Error sounds similar to other Ford and Lincoln cars with power steering failure.

- Charlottesville, VA, USA

problem #259

Nov 252019

Fusion

  • miles
Electric steering start on hwy acting up phone Ford and they says no recall on them but I know owners that have had the same problem phone Ford and they said nothing they can do but the one year nwer is recall yet the the I have has the same parts see the link for my 2010 Fusion https://ca.search.yahoo.com/search?P=2010+Ford+Fusion+steering+problems&fr=yfp-T&fp=1&toggle=1&cop=mss&ei=utf-8

- River Glade, ME, USA

problem #258

Nov 042019

Fusion

  • 134,000 miles
I was driving my 2010 Ford fushion in traffic when all of a sudden the steering went out and it showed power steering assist had went out I couldn't steer the car was lucky I was no badly hurt in this car I barely got it turn to get myself out of traffic the vechile was useless and I was going the speed limit at the time I could have gotten killed in this car have torn liament in my left hand from trying to steer car to safely get myself out of traffic and I'm a nurse so I need my hands both of them to perform my job

- Kershaw, SC, USA

problem #257

Oct 302019

Fusion

  • miles

A D V E R T I S E M E N T S

The fan motor cuts in and out. We gave replaced it 3 times and after about 6 months it will cut in and out randomly until eventually there is no fan running at all. It does not seem very safe if the wires or motor continue to short out. Chance of a fire? please advise if any recalls for this probkem.

- Prior Lake, MN, USA

problem #256

Oct 222019

Fusion

  • miles
ABS control module malfunction. Makes brake pedal extra spongy and hard to brake

- Indianapolis, IN, USA

problem #255

Sep 172019

Fusion

  • 91,000 miles
We had driven to a football game, when we returned to the car it would not start. All the lights worked, it turned over perfectly every time, but it would not start. Had it towed to the mechanic in the morning and it started for them. However, after multiple test they were able to get it to stop starting. Checked the codes and it said O2 sensor. Replaced O2 sensor. Car died on my way home from the mechanic while pulling out onto the highway from a stop sign where vehicles are traveling 60mph with my two small children in the car. Terrifying! I barely chugged across the lanes and got the nose of my car on the shoulder. I turned the car off and after a few tries it restarted. When I got home, I took the battery cables off the battery for the weekend as I read that could help the faulty computer issue. So far, I have not experienced this issue again. A couple of weeks before this, I noticed that at speeds of 50 mph the car felt like it was speeding up and slowing down really fast like pulsing.

- Hauser, ID, USA

problem #254

Oct 112019

Fusion

  • 91,000 miles
My 2010 Ford Fusion had the service power steering light come on while driving down the highway, and then the power steering went out and the service advancetrac came on. I called the dealership and even though my car has two open recalls for airbags and fuel tank, along with an extended one on my throttle body, they can't get my car in until next month. I've tried disconnecting the battery terminals, and replaced the battery in hopes that it would reset the computer as the car does not have a power steering pump and is controlled by a computer chip.

- Hauser, ID, USA

problem #253

Oct 042019

Fusion

  • 23,651 miles
Bought used Ford Fusion on 9/16/19 from fred bean Cadillac- Buick in doyalstown pa. After about driving it for 950 miles on 10/04/19 an yellow wrench icon appeared on the dash board and the car seemed to lose power. The car was parked and the car was turned off, once the car was restarted the wrench icon disappeared. Made appointment with dealer where the car was purchased from at 7:30am on 10/05/19 to have the car looked at. Was told no error code was found, but later that same day while driving home around 2:00pm the wrench icon reappeared and the loss of power happened turning off from rt 332 (yardley-newton rd speed 55mph) on to stony hill rd speed 40mph. Once I go to a red light at stony hill and yardley langhorne rd intersection I turned car off, then restarted car and wrench icon disappeared.

- Yardley, PA, USA

problem #252

Aug 282019

Fusion

  • 111,000 miles
The power steering stopped working & almost caused the driver to have an accident. Vehicle was moving in a parking lot. Upon turning into a parking space the vehicle steering failed & almost hit the car next to it. A mechanic ran diagnostic & determined the electronic epas torque sensor had failed.

- Mobile, AL, USA

problem #251

Aug 022019

Fusion

  • 136,000 miles
Dashboard warning lights suddenly came on, temperature gage went to hot and car suddenly shut off while moving

- Hazel Park, MI, USA

problem #250

Jul 192019

Fusion

  • 67,000 miles
I was driving 70 mph down the highway and my car just quit running. A few warning lights came on and I pulled over to the shoulder of the road. I was able to restart the car and merged onto the highway; the car quickly died again. I had the car towed home and was unable to start the car again since the anti-theft lock light was on. I had the car towed to a dealership and I am waiting to hear back from them.

- Coopersville, MI, USA

problem #249

May 212019

Fusion

  • 100,000 miles
My 2010 Ford Fusion power steering failed. I started my car and received an error message that the electric steering system had a fault.

- Littleton, CO, USA

problem #248

Apr 212019

Fusion

  • 140,000 miles
Power stearing module has given out.

- Hacienda Heights, CA, USA

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