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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
3 / 1
Average Mileage:
60,896 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 14 of 24)

« Read the previous 20 complaints

problem #214

Aug 142013

Fusion

  • 69,000 miles

A D V E R T I S E M E N T S

We were driving on a highway when the cruise control kicked off. I realized that the car had no power, so I went to the shoulder and the car was shuddering as I came to a stop. I turned the car off, checked to see if there was anything I could see wrong in the engine compartment, checked all fluids, etc. Got back in the car and it started right up. We went a little while longer and it happened again. All in all, it happened probably 8-10 times in a little over a 100 mile trip. The wrench light would come on when the problem appeared, but only the service engine light would stay on after restarting.when we got back into town, I went to auto zone to have the engine code read and it was P2111 (throttle body). After doing some investigating, I found that this is a very common problem among these cars. I found out that it is very easy to replace, so tried ordering one. The part that most sources have listed is around $170. But, that part is not available and the replacement is $324. I think Ford is gouging the consumers to fix a known problem that should be fixed under a recall. I have a 4 year old car that I don't dare take a trip with.

- Tulsa, OK, USA

problem #213

Jul 252013

Fusion

  • 28,000 miles
Car lost power while driving at 45 mph, after about 10 minutes of driving. It would not respond to accelerator pedal and the wrench light went on. I pulled off to side of road; car restarted after 2-3 tries; drove without incident for next 1500 miles. Since then has stalled three times, usually within a few minutes of initial start driving at 30-40 mph. Each time, restarts with one or two tries and runs ok, but feels sluggish.

- Columbus, IN, USA

problem #212

Aug 072013

Fusion 6-cyl

  • 39,500 miles
My 2010 Ford Fusion has stalled several times while driving and while attempting to accelerate from a stopped position. Several times it has almost caused me to stall in the middle of a busy intersection when turning left, stop while driving on a busy freeway, and quickly accelerate when my foot has been on the brake peddle.

- Austin, TX, USA

problem #211

Aug 102013

Fusion 6-cyl

  • 37,800 miles

A D V E R T I S E M E N T S

Car suddenly lost power at highway speed, had to pull over, rough idling; amber wrench lit up. Car towed to dealership. Could not find problem but sounds like throttle body failure as described over internet and by another dealership's service manager. Advised to see if occurs again.

- Mystic , CT, USA

problem #210

Jul 132013

Fusion

  • 55,800 miles
Driving at highway speed my 2010 Ford Fusion SE decelerated and went into "limp mode" with no warning. I was able to pull to side of road and turn engine off then back on car was running ok then. This same thing happened again on 8 /12/13.I have seen where there is an investigation into faulty throttle body on this model.the description from other complaints I have read is the exact same as my incidents. I was traveling at around 60 mph both times, this is a very dangerous situation and needs to be addressed thank you.

- Washington, DC, USA

problem #209

Aug 082013

Fusion

  • 60,455 miles
After accelerating to approximately 55 mph, leaving off accelerator, engine lost power. Had to pull off the road. Engine was at a rough idle. After shutting engine off and re-starting check engine light came on. Would have been dangerous in traffic.

- Bretz, WV, USA

problem #208

Aug 082013

Fusion

  • 60,455 miles

A D V E R T I S E M E N T S

After accelerating to approximately 55 mph, leaving off the accelerator, engine lost power. Had to pull off the road. Engine was at slow rough idle. After shutting engine off and turning back on, check engine light came on.

- Bretz, WV, USA

problem #207

Aug 112013

Fusion 6-cyl

  • 48,960 miles
While driving at 70mph on the freeway, I suddenly lost all throttle control, requiring me to coast to the side of the freeway and stop the vehicle. The amber "wrench" was illuminated. I turned the engine off, and then restarted, which cleared the amber "wrench" light, and the engine/throttle returned to normal operation. I drove home without further incident. Fortunately, traffic was light at the time of the incident.

- Costa Mesa, CA, USA

problem #206

Aug 092013

Fusion 4-cyl

  • 60,457 miles
While driving to my brother-in-law's house my car abruptly shut off not allowing me to push in the gas at all. The rpms were at 1. I came to a rolling stop and shut the car off. I restarted the car an drove 1/4 mile further and the car did the same thing. Luckily my husband was with me and felt it happen, he was able to limp it to the closest Ford dealer where they told me my throttle body needed to be replaced at a ridiculous cost. My extended warranty does not cover this and after reading endless things about throttle bodies on Ford vehicles this seems to be a very common problem. I am so very thankful that my car didn't shut off on the interstate with my children in the car. I can only imagine what could have happened. I do not believe that the endless number of customers should have to pay for such a critical part of our vehicle to have to be replaced. In my opinion a recall should be in place because what is happening is not a simple problem, it is very dangerous.

- Elm Mott , TX, USA

problem #205

Jul 292013

Fusion 6-cyl

  • 63,120 miles
While driving on the freeway my car was running but when I pushed on the gas nothing was happening and the yellow wrench light was on in the car. I had to coast out of the way of all the traffic with being ran into and thank goodness it wasn't during rush hour. This has happened five times since I bought the car used and it doesn't even have 65,000 miles on it yet. I have already taken it to the shop and they determined it was a clogged fuel injector. That was cleaned it the car ran fine for half a day and then it did the same thing twice in one day within fifteen minutes of each event. I put the car in park and turn it off and turn it back on and its fine. This seems to be a problem with the throttle body which seems to be the issue that is all over the internet. This needs to be recalled because its a matter of time before someone dies or gets hurt when this happens to their car.

- Grove City, OH, USA

problem #204

Aug 082013

Fusion

  • 38,900 miles

A D V E R T I S E M E N T S

Call stalled in the middle of driving 2 xs in the worst part of the city. Would restart but stall after a few more minutes of driving...had to coast into parking lot and get towed to downtown Ford in canton Ohio to be repaired. Downtown Ford said throttle body...over $600 to repair on a vehicle with only 39000 miles.

- Massillon, OH, USA

problem #203

Aug 082013

Fusion

  • 49,000 miles
I was traveling on the interstate at highway speed. Traffic had slowed alittle so I began to slow as well. When I pressed the accelerator nothing happened. The wrench light came on the dash. I had no control over the acceleration of the car. After almost being taken out be a semi I was able to get the car off to the side of the interstate. The car was idling very rough. I shut the car off and waited a few seconds. I restarted the car and the light was off. I was able to drive home with no more problems. Seems that Ford has a major issue. I thing they should be made to recall these cars before someone gets killed.

- Charlestown, IN, USA

problem #202

Jun 272013

Fusion 6-cyl

  • 41,335 miles
www.aboutautomobile.com/complaint/2010/Ford/Fusion/power+train traveling on interstate at 55 miles per hour when the car lost power and the wrench light came on it was all that could be done to avoid a highspeed accident. When the vehicle wa restarted it ran fine. However it continues doing this. The dealer says the throttle unit ($600) needs replaced this after the transmission was just replaced. We called the Ford customer service it took three weeks for their representative to return the call and he had the nerve to ask "what did we expect him to do"? with the web the companies can no longer lie the dealer and Ford first stated it was the first they heard of this, yet there are lawsuits everywhere.

- Hayes, VA, USA

problem #201

Jun 072013

Fusion 6-cyl

  • 21,000 miles
Driving at relatively low speed - 25-30 mph - and car lurched to slow speed - could not accelerate at all. Had to pull over to side of road, turn vehicle off and restart. Drove 50 yards and problem recurred. It continued to happen, fortunately not on the highway until I called the Ford dealer. Had to have the vehicle towed because I did not want to take it on the highway. Dealer wanted to charge me over $500 for repair as vehicle was 3 months out of 36 month warranty. I researched online and found that this is a problem with the "throttle box" which the dealer should have been well aware of. Dealer did "assisted" me with cost of repair - charged me $50. The repair should have been free. Ford needs to issue a recall before someone is killed.

- Portland, OR, USA

problem #200

Aug 022013

Fusion

  • 76,000 miles
I was traveling on the hwy going home. The little wrench light came on the dashboard without warning or any kind of notice and I could not accelerate at all. When I tried to press the gas pedal it would not do anything at all. I managed to pull over to the median. I tried shutting off the vehicle and then restarting it. This solved the problem temporarily. This happened to me three times the rest of my way home. Without warning the light comes on and you have no acceleration. I'm being told it could be the throttle body.

- Honea Path , SC, USA

problem #199

Jul 222013

Fusion 6-cyl

  • 49,000 miles
I was driving in windber, pa going around a sharp turn with a tri axle coal truck on my bumper, as I went to press the gas pedal the car made a pop noise. Looked down at my dash and the wrench light came on right away, I could not get any gas to the engine, I tried to get off the road but there was not a shoulder on the highway.I immediately put my turn signal on and the car just coasted along the side until it came to a stop on the shoulder of the roadway on the curve, might I add. I turn my car off and called my husband told him he told me to call laurel Ford and see if they could tow it for us. I left the car sit because I was going to a appointment in somerset I did not want to be late, when I returned from the appointment the car started right up no wrench light I drove to laurel Ford, I went in talked to the service rep they looked over my car and advised me that the computer did not locate a problem, but they have found that the throttle body has been the problem with this model of car. He explained that the part was on national back order and was unsure when he could get the part. I drove the car home that day with no problem, I attempted to drive the car again to go to work on tueday 7 miles from home the car did the same thing went to give it gas and the car shut off I pulled to the side of the road and turned the engine off and it started back up no wrench light. Went to work going home from work it did it again and not only the wrench light but the engine light came on as well. I got the car home called laurel Ford and took the car to them for repair there is not part to be found its on national back order and its been two weeks I have called Ford and have not given me a time or date of where the part is or if the part is available. I called Ford service twice and got the same answer I feel that Ford has dropped the ball on this not happy.

- Portage, PA, USA

problem #198

Jun 112013

Fusion

  • 49,000 miles
The first time I experienced the problem; I was accelerating going up a slight incline, the engine quit. I had to put it park and restart it, in traffic. This same issues happened several more times, the car just quit while driving. On July 27th, it happened again along with a new issue: I was at a stop light and it started running ruff and shut itself off. This incident happened twice.

- Dexter, MI, USA

problem #197

May 142013

Fusion 6-cyl

  • 43,000 miles
I was traveling on the kennedy expressway in Chicago at about 4:30 pm at rush hour time. The little wrench light came on the dashboard without warning or any kind of notice and I could not accelerate at all. When I touched the gas pedal nothing happened at all. I managed to get off on the nearest exit and was blocking traffic. Finally I tried shutting off the vehicle and then restarting it. This solved the problem temporarily. This happened to me three times intermittently, twice on the highway and once as I was trying to make a left turn at a busy intersection. No warning. The light comes on and you have no acceleration. I'm being told it could be the throttle body.

- Niles, IL, USA

problem #196

Nov 302009

Fusion

  • 96 miles
My car had 2 problems. First, was the powertrain transmission. It's the same situation as what others described, but my car started malfunctioning on the month we bought new and less than 100 miles. I don't have the specific miles and dates because I'm recalling from 2009 and it's now 2013. When I tried to change the gear from drive to park is when I first noticed the problem. I felt a sticking on the gear and a slight awkward movement of the car. I told the Ford service department where I bought it in elizabethtown, ky. Not sure when, but not right away and they didn't do anything. Then, a few months later, the car seem like it's changing gear on it's own, but I was on a flat road and have not touch the gear shift or not push the gas pedal any less or more, or braked. It did this a few times, so I took it, but again, the dealership did not do anything. Then, later, I made a right turn to a highway with heavy traffic, but clear when I entered. My car accelerated for a second, then just wouldn't accelerate anymore, and a car got pretty close. Finally, it went. I took it as soon as I can to a dealership in columbus, ga. Because an accident could have happened and was scary. But, they only checked the computer system. Nothing was done. Then, same scary thing happen on the highway again and again. Finally, I took it in 2012 and told them they have to fix this before we get into an accident. Finally, they fixed it after many times of trying and before an accident occurred. It was diagnosed with transmission problem and have not had any problem since 8-1-2013 at around 37,000 miles on it. This time it's the throttle assembly, but, they fixed it right away here in Hawaii. This time it just loss acceleration while driving on the road. Thankful that my kids and I made it safely on the side of a busy intersection.

- Ewa Beach, HI, USA

problem #195

Aug 022013

Fusion

  • 106,450 miles
Driving along fine and then suddenly no throttle at all. Had to pull off the road. Car still idling rough. Had to shut off and restart then it was ok. Has happened 10 times know on highway and on secondary roads. Very dangerous situation.

- Plymouth, MA, USA

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