Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
2 / 1
Average Mileage:
55,338 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 14 of 20)

« Read the previous 20 complaints

problem #122

Mar 012012

Fusion

  • 25,000 miles

A D V E R T I S E M E N T S

When driving the vehicle it will seemingly randomly bring the engine down to idle or stall the car completely and send a P2111 or P2112 error code (throttle body stuck open/close, respectively) and the car needs to be completely shut off in order to bring the car back into a normal running state. Resetting the car does not guarantee that the issue will go away, and about 40-50% of the time the car stalls again right after attempting to re-enter traffic. This issue will commonly happen when making turns, although it is not limited to that situation.

- South Lyon, MI, USA

problem #121

Jun 062013

Fusion

  • 67,500 miles
I was driving around 70 miles an hour, southbound in the hov lane of I-95 near exit 2B in alexandria va. The area is a construction zone with barricades on either side of the two lane hov facility. Suddenly, and abruptly, I lost all acceleration and had to coast to a stop in a manner that blocked the right lane of the hov facility. The engine remained running in a rough idle, and the engine/wrench light came on. I tried restarting the car (shutting off and turning the car back on trying a variety of shifting the transmission to N or P). The car would run, but always at a rough idle with no ability to accelerate. During this time, there were several near rear-end collisions due to motorists traveling at a high rate of speed before encountering my completely stopped vehicle. Realizing the peril I was in, I quickly exited the vehicle and hopped the construction barricade. I called 911 due to the danger of the situation and it took around 25 minutes for the roadside assistance vehicle to arrive. After the engine cooled, the issue seemed to resolve itself, and I was able to drive the vehicle to the nearest dealership. The diagnosis was made by the Ford dealership technicians within 90 seconds of me describing the problem. The throttle body was the problem. I researched the issue to discover that this issue is extremely common and well known to Ford. The issue is so pervasive that there is a nationwide back order on the part with a lead-time of more than 2 weeks. I was angered to learn that Ford is aware of this issue yet has not sent notice of the problem or a recall and is charging customers for parts and labor to fix this problem. Most importantly, I am angered of the peril that I was placed in when this known issue impacted me in one of the worst possible places to have it happen. I cannot imagine what I would have done if my kids were in the vehicle.

- Mooresville, NC, USA

problem #120

Jun 082013

Fusion

  • 47,500 miles
I was driving at approx. 45 mph when vehicle experienced an almost total loss of power and the engine shuddered to a stop. Instrument panel indications were a "wrench" and steady engine light. I was able to restart and the car and drive a mile to my home there were no warning lights when starting the car the next day, however about 1.5 mi. From home the same exact indications and conditions returned when I accelerated from 45 to 50 mph. Again the "wrench" and engine light illuminated. A restart allowed me to drive home during which time the engine light was illuminated steady. The condition recurred an additional two times during the short drive home. The vehicle was taken to the dealer for diagnosis and repair on Monday. I was not told of the extensive history of similar problems with my vehicle, but was only advised that the "throttle body" was carbonned up" and needed to be replaced or cleaned, the dealer reported that throttle bodies were on backorder and said they cleaning mine should correct the problem. I elected to have them clean the throttle body. After the maintenance was allegedly completed I was driving home after picking up the vehicle, when, within only 1/2 mi. Of the dealership, the vehicle again experienced the same near total loss of power. I was able to pull off the road and restart the engine. I pulled out into traffic on a very busy thoroughfare to return to the dealer when the car died again leaving me the middle of four lanes of opposing, fast-moving traffic. I felt very unsafe. After a brief internet search I discovered this to be a common occurrence with my vehicle and I suspect it is more widespread than what has been reported to date.

- Washington, NC, USA

problem #119

Jun 082013

Fusion 6-cyl

  • 53,000 miles

A D V E R T I S E M E N T S

Loss of power on interstate going 60 mph after 1.5 hour drive. Weather: Sunny, upper 70's. throttle control lost. Changing accelerator position has no effect on rpms. Gas tank 3/4 full. Engine still running, coasted off onto the shoulder. Engine vibrated a lot but may have been antilock brakes kicking in. Turned off engine. A few minutes later started again, but it wouldn't start at first. Recently had 50000 mile service. Symptoms consistent with those reported in the press for Ford Fusion problems with throttle assembly. Safety issue makes it a scary situation on interstates especially where there is no immediate place to pull over (miles of construction, for example) with heavy truck traffic behind you.

- Blacksburg, VA, USA

problem #118

Jun 052013

Fusion

  • 36,200 miles
Powering down of vehicle consistent with a throttle body failure. This happened on multiple occasions between June 5-7 2013. Vehicle is at Ford dealer in gaithersburg, md with unknown time for completion. This is the 5th time N the 3 year history of the vehicle that I will be without the car for more than 2 weeks. Since I am out of warranty I was told I will have to pay for this repair. This is completely ridiculous.

- Boyds, MD, USA

problem #117

Jun 082013

Fusion

  • 34,343 miles
Was driving on the freeway with cruise control on and all of a sudden the car shook and there was a beep and then my wrench light came on and started losing speed fast. Was able to get over to the shoulder. I turned the car off and then turned it back on. Was able to drive a few hundred yards when it happened against this time the engine light came on and stayed on. I took it to the dealer and with in 30 minutes told me was the throttle body intake with an error code of P2111. Could have gotten bad quickly.

- Encinitas, CA, USA

problem #116

Jun 042013

Fusion 6-cyl

  • 19,000 miles

A D V E R T I S E M E N T S

Traveling on I-40 East of nashville the engine quit and the wrench light came on. I almost got rear ended trying to get off the interstate. This is the 8th time in 14 days this has happened. I took the car to the Ford dealer and they "cleaned the throttle body", the first time it happened 13 days ago. I limped the car off of I-40 to the Ford dealership in mt. Juliet, tn. They diagnosed a throttle body failure and said the car computer could not tell the position of the throttle and shut the engine to idle. Very dangerous, especially at speed on a multi lane highway. This is a known issue to Ford. This will injure or kill people someday if it has not already happened.

- Lebanon, TN, USA

problem #115

Aug 162012

Fusion

  • 75,000 miles
Vehicle consistently stalls and has trouble restarting immediatetly after fueling. Problem is only immediately after fueling. Once vehicle starts, problem does not happen again until after fueling.

- Grand Rapids, MI, USA

problem #114

May 282013

Fusion

  • 106,000 miles
My wife was driving her 2010 Ford Fusion sel AWD at about 30 mph. The car suddenly lost acceleration and the yellow wrench appeared along with the check engine light. She turned the car off and restarted it. The symptoms disappeared and the car ran normally. However, within a few miles it happened again. I checked the dtc with my scanner and got both P2111 and P2112. Both are related to the throttle body. Ford is back ordered on this part and the car is not drive able without it. If the problem had happened at a higher rate of speed or in traffic, it would have been a dangerous situation.

- Carmel, IN, USA

problem #113

May 112013

Fusion

  • 45,000 miles
While driving on the highway at approximately 65 mph, the car loss all power and the transmission began to vibrate excessively in a jerking motion with an illumination of the wrench symbol. The warning indicator remained illuminated until the engine was turned off. The failure occurred nine times at various speeds while trying to get home. The check engine light came on remained on once we arrived home. Car has been at Ford dealer for two weeks now waiting on a fuel body throttle which is apparently on back order nationwide. Why there is not a recall on this very dangerous mechanical issue is beyond me!

- Loveland, OH, USA

problem #112

May 182013

Fusion 4-cyl

  • 32,860 miles

A D V E R T I S E M E N T S

I was driving around 45 mph and the car just shut down. I was able to pull over and after a few moments I was able to start the car again. The following Saturday I was driving around 35 mph and the same thing happened. Fortunately, I wasn't on the freeway when this happened. I read online that this is happening to other Fusion owners. I believe there's a problem with the throttle body getting stuck.

- Visalia, CA, USA

problem #111

May 272013

Fusion 6-cyl

  • 23,100 miles
While driving down the highway at 50 mph in my 2010 Ford Fusion, the engine shut down and I was unable to get the engine to do anything but remain at idle, I coasted to the shoulder of the road. I shut the engine off and then restarted it. I managed to get back home. I took the car to a Ford garage and they determined that the throttle body was bad. They have ordered a new throttle body so they can make the repair.

- Zephyrhills, FL, USA

problem #110

May 292013

Fusion

  • 70,000 miles
This morning my wife told me her car would not accelerate and had acted like it was out of gas. She said when she stopped and turned the car off and then restarted the car it worked fine for a few miles. I decided to take it to my mechanic. On the way there the car would get up to around 40 to 45 and then seem to loose power. When I would pull over the car would begin to shake. I had to turn the car off and wait a couple of minutes and then restart it and it would be fine for a while. Finally made it to the mechanic and after being checked it turned out to be the throttle body. The mechanic said they called for the parts and there were over 4,000 on back order. There were able to find one and hopefully it will arrive in a day or so. With that many on back order and all the comments here you would think this would be a recall item. I can't imagine what could happen if you were in heavy traffic and this happened. It is a safety issue that needs to be addressed.

- Cleveland, TN, USA

problem #109

May 242013

Fusion 4-cyl

  • 77,140 miles
I was driving on Friday, May 24, 2013 on interstate 4 in orlando, Florida. I was driving about 55-60 mph and my 2010 Ford Fusion started to stall and sputter. This is an extremly busy interstate as it runs through downtown, orlando is the main route to walt disney world and tampa, fl. The wrench light came on and I somehow managed to pull off the side of the road through 4 lanes of traffic without causing an accident. I turned the car off and waited a minute and started it back up. I was able to drive away with no problems. This is the 4th time it has happened in the past few weeks. I had the exact same thing happen last year and had it repaired costing me around $800 which I did not have at the time. The car was fine and now here I am a year later with the exact problem, the car is out of warrenty and I cannot afford this again. Something needs to be done with this part before someone dies. I was lucky, thousands of cars traveling at a high rate of speed travel this interstate. I will be filing a complaint with the BBB against for to have the repairs completed again. They should issue a recall on this part so that others do not have to worry about this. I have found that for some reason it is inevitable to happen with this vehicle. I hope that someone somewhere can get this take care of.

- Winter Park, FL, USA

problem #108

May 232013

Fusion

  • 39,900 miles
Traveling at approximately 30 mph when vehicle abruptly stopped moving forward. Engine was still running, but when accelerator was pushed the vehicle would not move. Put vehicle in park and the engine started to shake violently. Turned ignition off and immediately turned hazard lights on. Vehicles behind me had to swerve to miss me. I then turned the ignition and car started. Put car in drive and vehicle repeated the same process as described above. Had to have car towed to dealer. Dealer examined vehicle and determined that the throttle body was defective. It is my understanding that there have been numerous complaints regarding this issue. I felt that my life was endangered due to this issue. I believe that there should be a recall on all affected vehicles before someone is seriously injured or killed.

- Keller, TX, USA

problem #107

May 202013

Fusion 4-cyl

  • 50,000 miles
My car's engine cut off at 70 mph going down the interstate. Luckily no one was harmed as I was able to drift with my flashers to the side of the road. I called my local Ford dealership, and they stated this was a common problem in the Fusion. My car has cut off several times while driving around town also. It's extremely scary and dangerous to have no acceleration in 65 mph traffic.

- Tuscumbia, AL, USA

problem #106

May 222013

Fusion

  • 52,000 miles
While turning into a parking lot at a speed less than 25 mph my Ford Fusion 2010 stalled and began slowing down despite pressing the gas pedal and the wrench light appeared. The car was put into park and turned off. When the car was turned back on, the light was gone and began running normal. Car was then parked. After 45 minutes the car was started again and driven at 25 mph for about 1 mile, after stopping at a stop sign and then turning onto a 2 lane road the car encountered the same problem and was unable to accelerate despite pressing the gas. The car was again turned off and back on, with all lights disappearing and running normal. I began drive down the road to move out of traffic, the car the encountered the same problem 3 more times in less than one half mile. A tow truck was called and car was towed to a Ford dealership. The following day the Ford dealership called to inform us that the problem was the fuel throttle body that needed to be replaced. They informed us that the part needed to be order but did not know when it would be in. Later in the day upon talking to the dealership again they informed us that this particular part was currently on back order until June 18th/ indefinitely.

- Chester, VA, USA

problem #105

May 222013

Fusion 4-cyl

  • 58,300 miles
My wife driving a 2010 Ford Fusion with was driving down I 75 in detroit around 9:30 am to work, when all sudden the engine lost power. The maintenance light ( yellow wrench) started blinking rapidly. She could not accelerate even though is was pressing the accelerator pedal to ground. The engine started shuddering and shaking. My wife managed to steer the vehicle towards the exit on the highway. Drivers behind her started to brake as her vehicle started to slow down. She managed to take the next exit and pull in gas station where she shut the engine off. After about a 5 min she started the car. She did not find any problem. She went home and called me. At home I put a code reader on the car and found it had the error P2111. Investigating this further tells me it is due to fuel injection throttle body. I called the dealer huntington Ford in rochester hills, mi who wants me to bring the car for checkup with scanner ( costs about $96). Since the car has 58300 miles on it is no longer covered by factory warranty. I am concerned this is a serious safety defect and needs to be covered under warranty. I do see there a lot of people who have has this problem with 2010 Ford Fusion.

- Rochester Hills, MI, USA

problem #104

May 202013

Fusion

  • 47,500 miles
Driving on the highway when the wrench light came on, the car began to decelerate, and the gas pedal did nothing. Luckily, I was in the outside lane and was able to get to the shoulder. I let the car rest for a minute, then restarted the car and drove with no problem. My experience appears identical to those who have had issues with the throttle body. The part is on back order, and Ford dealers charge 3 times as much as independent mechanics to fix it. It would seem like if the problem is so pervasive that the part is unavailable because it is used so much, this should be the subject of a recall.

- St. Louis, MO, USA

problem #103

May 102013

Fusion 4-cyl

  • 49,000 miles
Fusion cut power because of a faulty throttle body at around 45 mph. This returned a code P2112 and P2111 on my code reader. Once put into the shop, the Ford dealer told me it may be weeks or months before a part is available and I am currently without a vehicle. My warranty only covered for 3 days for rental so now I do not have a car. Very frustrating.

- Louisville, KY, USA

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