Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
2 / 1
Average Mileage:
55,338 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 15 of 20)

« Read the previous 20 complaints

problem #102

May 172013

Fusion 4-cyl

  • 103,000 miles

A D V E R T I S E M E N T S

As I was driving southbound outer drive barely crossing pelham my Fusion lost power as described by all other thottle body failures I have read. I was almost rearended by a truck behind me that was trying to make the light. Currently, there is a backorder on the throttle body assmblies and I am out of a vehicle until they deliver..

- Livonia, MI, USA

problem #101

May 182013

Fusion

  • 67,000 miles
When driving my car on the interstate, it would shake really bad anytime we got above 60 mphs. At 65, it would shut off. The engine was still running the rpms would not go above 1000. We could put the car in neutral and restart the car - no go. To get driving again, we had to stop the car completely. Wait 5 minutes. And start again. This happened 5 times. The Ford dealer found a problem with the electronic throttle body and is replacing it. The car is out of warranty though...

- Brunswick, GA, USA

problem #100

May 132013

Fusion 4-cyl

  • 59,993 miles
On May 13, 2013, at approximatley 8:30am, on I-40 westbound at 70mph the engine suddenly completly lost power/thrust and the "wrench" light (throttle body indicator). All electrical components were still on, but the gas pedal would not respond. The engine was sputtering and seemed to be "choking". I put on the hazard indicators, pulled over to the side of the road and immediately turned the car off. I checked my owners manual and it stated that if the light remained on I had an issue with the throttle body. I turned the car on and the light did not come on or demonstrate any indication of trouble, so I continued driving to my destination. Upon reaching my destination, I contacted the local dealership in the area, explained what happened and dropped it off for them to diagnose. After leaving it with the dealership for two days, the dealership could not replicate the problem but stated that it was the throttle body and that specific part was back-ordered unti June. With no options available, I paid the diagnostic fee of $130.71 and decided to try to drive it home. On May 16th, 2013, at approximately 10:30am, on I-81 southbound at 70mph the same exact issue occured again. I put on the hazard indicators, pulled over to the side of the road and immediately turned the car off. This time when I turned the car back on, the "engine" light came on (no "wrench" light). Leaving the car running, I checked my owners manual and it stated to drive it to the closes dealership. Upon reaching the dealership, I explained the repeated trouble I had had, what the previous delaership had stated and that the car was still running so they could diagnise it without having to replicate the problem. The dagnostic indicated code P2111 (throttle body stuck open-replace throttle body). They installed it, I paid the total service fee of $381.91 and drove the rest of the way home.

- Nashville, TN, USA

problem #99

May 082013

Fusion 6-cyl

  • 61,400 miles

A D V E R T I S E M E N T S

Traveling approximately 70-75 mph on us highway vehicle lost power and entered into a limited power "limp home" mode, dropping engine to idle speed and causing a wrench light to activate on the dash and activation of "check engine" light. Vehicle losing power nearly resulted in motor vehicle collision with other vehicles. After moving to shoulder of roadway and shutting off vehicle and turning it back on the problem corrected for approximately 2 miles where issue occurred again, this time at speeds approximately 60 mph. After shutting off and powering back on vehicle the problem again corrected for less than a mile. Vehicle continued same problem after shutdown another 8 times within 5 miles. Only roadside correction to issue was to remove negative battery cable to reset computer. After completing this task vehicle would run normally for approximately 10 miles where issue would return. Vehicle was taken to shop where a diagnostic computer showed codes of P2112 and P2111, throttle actuator stuck open and throttle actuator stuck closed. Required repair appears to be complete removal and replacement of electronic throttle body assembly.

- Sedalia, MO, USA

problem #98

May 042013

Fusion 6-cyl

  • 45,504 miles
Was driving for about 1 mile, then all of a sudden car was still running but no throttle on a very busy road lucky was able to get pull over. I feel that a car with only 45,504 miles should not done that. I keep my maintenance up to date. And was not cover under my warranty. That's $ $450 I didn't have { throttle body} that's is the first time I have felt unsafe driving my car. For being a woman that could have been on the interstate at a faster speed it could have been a disaster for everyone. Thank you.

- Kingsport, TN, USA

problem #97

Nov 192012

Fusion 4-cyl

  • 60,000 miles
I pulled out of my office parking lot onto higway and car stalled and seem not to get gas. Engine light came on and I had to shut car off and restart it until I got to a auto shop and there they put it on the computer and said I had to take it to the dealership which I had it towed the next day because it was after the dealership closed. They kept it for 3 days said it was the accelerator which they replaced said it was fixed. 2 weeks later the engine light came on again and so I took it back to them they replaced my catalyic converter said it was fixed. About a month later the same thing happen so I took it back to the dealership and they kept if for 3 days and said they couldn't find the problem because it didn't show up on the computer. I have taken it back to them 3 more times in which the last time I that it out with the service manager and owner. Finally I took it to another Ford dealership and they kept it until they found the problem which was a bad throttle body which I had been telling the other dealership service manager and owner all along. I had to pay $505.43 to get it fixed because my waranty had gone out. Car is now fixed I pray but it took taking it to another Ford dealership.

- Havana , FL, USA

problem #96

May 032013

Fusion 6-cyl

  • 34,000 miles

A D V E R T I S E M E N T S

Vehicle seemed to stall, wrench warning light came on and then went off, shut off vehicle and restarted. Could not get vehicle up to speed, seeming to stall again. Called tow truck.

- Downingtown, PA, USA

problem #95

May 022013

Fusion 4-cyl

  • 36,900 miles
Driving on interstate at highway speeds (65mph+), car suddenly lost power and slowed, shuddering as it stopped. Difficult to restart, able to continue on driving for several miles before occurring again. Had vehicle towed to Ford dealer in the area for service. Diagnosed as throttle body failure; dealer service has replaced throttle body as of 5/3/2013.

- Wake Forest, NC, USA

problem #94

May 012013

Fusion 4-cyl

  • 80,079 miles
I was just leaving the street from our subdivision during morning rush hour, made a right hand turn when there was a break in traffic and just as I was accelerating the engine just seemed to die. I was able to steer the car to the side of the street to get out of traffic and discovered that the car was still running at a rough idle and a "wrench" symbol showed up on my dash. When the traffic cleared I was able to back up into the street into our subdivision, got the car turned around and drove back to my house at less than 5mph. After letting the car set for a while I started it up and it ran fine. I then called a mechanic and explained what happened and asked him to check it out, which he agreed to do. During the drive to the mechanic the same problem occurred about 1/2 mile from his location and I was again able to get out of the flow of traffic and made it to his location. After leaving the car at his location I went on line to research if any other 2010 Fusion owners had experienced the same problem and found that there were hundreds that had, many of whom contacted Ford with no luck in getting them to acknowledge the problem. The problem appears to be associated with the throttle body assembly. I also called Ford to discuss this with them and asked why they had not initiated a recall on this vehicle since so many people had this problem and it was what I considered to be an extreme safety hazards for drivers when this happened. I was told that this was not an issue for which a recall notice had been initiated. I have had Ford products for over 40 years and was very surprised that this was the kind of response I got. I am surprised that someone has not initiated a class action suit against them for this problem since it is such a serious safety hazard.

- Orlando, FL, USA

problem #93

Apr 302013

Fusion

  • 52,000 miles
I too experienced the same issue as I have seen repeatedly reported with the throttle body needing to be replaced. Fortunately I was not in heavy traffic and was going at a lower rate of speed, when suddenly there was no response when trying to accelerate. I pulled over into a parking lot where my vehicle began to stall. The wrench light came on. I turned off my engine and when restarted the wrench light was no longer light up. I was able to drive safely home. I called the dealership the next morning and attempted to bring the vehicle in. I was only able to drive approximately a quarter of a mile and the same loss of response to the throttle and stalling occurred when I pulled back into my driveway. I had to have my vehicle towed. The dealership indicated the throttle body needed to be replaced and there was a "nationwide backorder" for the part. I inquired why was there a backorder? the service representative replied that was a good question he did not know. Perhaps it is because so many need to be replaced! I was quoted $420. I called local automotive parts stores and they all said they did not have the part and referred me back to the dealer, it appears it is very easy to replace, you can youtube it. Also I read the code will only appear if the wrench light is still light. I am very dissatisfied that Ford does not take this issue seriously. I have read numerous reports on many website searches indicating this is a very common problem for the 2010 Fusion. They should be recalled and replaced at no charge. How hideous to think someone could be injured or loose their life for something that could and should be easily rectified. Shame on you Ford. Unfortunately I will probably not purchase another Ford vehicle because of this and I had really liked my car up until now. This issue should be investigated immediately. Stop waiting.

- Mardela Springs, MD, USA

problem #92

Apr 272013

Fusion 4-cyl

  • 47,000 miles

A D V E R T I S E M E N T S

My wife was accelerating through an intersection and car stalled. Luckily an oncoming vehicle was able to swerve out of way and my wife was able to steer the car to the shoulder. It would not restart and I came and switched cars with her. After 5 minutes it started and I was able to drive home after 4-5 more stalls on my 2 mile ride home. Stalled on way to dealer on Monday and they advised needed to replace a throttle body at a cost of over $500. Only had car for 35 mths but since over miles the warranty wouldn't cover it. After checking with other mechanics was able to see about 32 other incidents that required same repair on 2010 Fusion 2.5L engine. But when spoke with a Ford area mgr they claimed would do nothing and there is no issues with this car or part?

- West Bloomfield, MI, USA

problem #91

Apr 302013

Fusion 4-cyl

  • 38,000 miles
The first incident occurred a few months ago. As I was accelerating from a stopped position at a stop light, the car's engine seemed to lose power and wrench light came on. I rolled to a stop at the corner of the intersection, and put the vehicle in park. In park, the engine began to shake so, I turned the vehicle off. After a minute I turned the vehicle back on, the car seemed to run fine afterwards with no check engine light. Yesterday (4/30/13), the car stalled again. This time I was going 40 mph and had to pull promptly to shoulder to avoid being hit by the unsuspecting driver behind me. I turned off the engine and restarted the car. I was able to go a few feet before the car stalled again. This time the check engine light came on, and I was unable to operate the vehicle above 900 rpms. I had the car towed to a Ford dealership who said I needed a new throttle body assembly. The car had around 38,000 miles at the time of incident. Upon research, I discovered this is a know problem, and Ford has yet to issue a recall to prevent future crashes and injury. Something needs to be done!!

- Thibodaux , LA, USA

problem #90

Apr 292013

Fusion 6-cyl

  • 52,000 miles
My car started to stall and went into limp home mode. It immediately went to 1000 rpms and lost all power. The engine light came on. I had to go across all lanes of traffic on a busy highway and almost got hit. A commonly known problem with the throttle body is the most likely cause.

- Univeristy City, MO, USA

problem #89

Apr 182013

Fusion 6-cyl

  • 28,000 miles
I was driving the vehicle home and the wrench light came on and the car would no longer respond to the accelerator pedal. I coasted to a stop the engine still running but no acceleration.

- Mason, OH, USA

problem #88

Apr 152013

Fusion

  • 35,000 miles
This morning while traveling the interstate with cruise control set at 75mph my car had a swift jerking motion and lost all acceleration accident was a near miss trying to get off highway to emergency lane. Towed to Ford dealer and right away they knew it was a throttle body failure. Car showed no signs of anything being wrong until incident occurred. Throttle body replaced at my expense due to they say not covered under powetrain warranty. Ford obviously knows there is a problem with this and refuses to acknowledge it at this time. Have read several forums of numerous other people with same problem and ran across article of your investigation of Ford. Ford should be held responsible for there faulty parts. In the right situation some is going to lose there life related to this problem.

- Cullman, AL, USA

problem #87

Apr 112013

Fusion 4-cyl

  • 67,000 miles
At any given time, usually when we are driving the car over 25 miles an hour, the car will abruptly stutter and then stall. This is a very dangerous situation since when I am on the interstate, the vehicle will turn off while we are in heavy traffic. We have researched this issue and several hundred owners have the same problem which appears to be with the throttle body assembly. We called Ford and they said that we need to take it in. For a potential serious dangerous situation, there was a lack of care and concern on their part. I believe that someone should investigate the stalling of this vehicle and mandate that Ford resolve this problem.

- Saint Augustine, FL, USA

problem #86

Feb 132013

Fusion

  • 43,000 miles
As I accelerated from a red light, the car sputtered and seemed to stall. The wrench light flashed on but didn't stay on. Since it drove fine after that, we didn't take it in. About a month later, it happened again. I researched it online and realized many people are having the same problem. We called Ford and scheduled an appointment. It happened 6 times in a 20 minute drive before we got it. Ford replaced (at a charge to us!) the throttle body and it has been fine since.

- West Sacramento, CA, USA

problem #85

Mar 302013

Fusion 6-cyl

  • 35,000 miles
On three separate occasions around the incident date, my 2010 Fusion had a sudden loss of power accompanied by a rough idle. The "wrench light" came on during each incident. Each time I moved the car to the side of the road, shut it down and restarted it. Each restart took a prolonged time before the engine would turn over. After each restart, the car ran fine. The first time the incident happened I had a vehicle behind me and was nearly rear ended. I ended up taking the car to the dealership for repair. Dealership was unable to duplicate the problem. Given the information about the malfunction symptoms as well as the triggering of the "wrench light" I was able to provide, the service advisor along with the lead technician agreed that the throttle body was the likely problem and performed the repair. Due to the fact the car was approx. 3 months past the 3yrs of the 3yrs/36K warranty it was not covered. This repair was also not covered by the epa or power train warranty nor was it a covered part on my extended warranty. This resulted in a repair being paid out of pocket. It does seem likely that Ford Motor Co. Is aware of this problem as the replacement throttle body has an updated part number (part # ds7Z9E926A) from the original listed part. This information about the updated part number was provided by the service advisor at the dealership. In addition to the throttle body being replaced, an update to the vehicle computer was also required. Since the writing of this complaint, the car has not had any further incidences of loss of power.

- Bellingham, WA, USA

problem #84

Mar 282013

Fusion 4-cyl

  • 25,000 miles
I was driving through a busy intersection when there was no throttle response at alll. I managed to pull over to the side of the road and shut engine off. Waited a few minutes and restarted engine again. Had no problems for the rest of the day. That evening me and my young son were going out for dinner when I tried to merge into fast moving traffic the throttle response was not there. I had to swerve sharply to the right to avoid being rear ended by a semi-truck going 65 miles an hour. Needless to say I had the vehicule towed to the dealer for repairs. The 3 year warrenty had exspired but the vehicule only had 25000 miles on it.I was quoted around $600 for replacement of the throttle body. This part should not have failed within the amount of miles that wee on it. I feel that Ford Motor Company knows about this problem and is waiting for someone to lose their life before they have a recall on the part.

- Clovis, CA, USA

problem #83

Oct 042012

Fusion

  • 45,500 miles
On the highway with my little girl in the back going 65 mph, then suddenly the car went limp, lost all power. I barely made it the shoulder. I was so scared I took my daughter out the car and stand her on the far side of the road. The car was idling very rough, with the service engine wrench on. I had it towed, but I could have saved some cash because after restarting the car it ran fine. The dealer said they could not find anything wrong ¿¿ no error code, they test drive it and could not duplicate the issue. Turns out if you shut the car off it clears the error code, how stupid is this! who is going to keep the car running while getting a tow. I drove it for about a month then it happen again, and sure enough on the highway again. I took it back to the dealer and from my research on the web I told them to change the throttle box, ¿¿ let¿'s hope this fix the issue.

- South Jordan, UT, USA

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