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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
90,514 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion steering problems

steering problem

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2010 Ford Fusion Owner Comments (Page 28 of 79)

« Read the previous 20 complaints

problem #1039

Jan 112019

Fusion

  • 101,079 miles

A D V E R T I S E M E N T S

2010 Ford Fusion power steering light came on at 45 mph coming home. Luck was on my side. I was one mile from home on a straight stretch of highway and started losing power steering. I got into my driveway and cut the car off. This was a Friday.over the weekend I looked up the light code and got a lot of bad news about the recall that did not happen for the 2010 Fusion on the power assist steering. I bought car new from Ford. Now has 101079 miles on it. Try to move car Monday. I could not move the steering wheel at all. I called the Ford dealership and they got a rollback to bring it in to them. That was $125. Tested for codes for $125. Reset code and drove it for 12 miles and said it may come back on. Quoted $2500 to replace parts and realign front tires..I am mad I did not get a letter warning about this when they recalled the 2011-12 models. The car will sit still til I get a recall notice. I cannot afford to repair it at this time.

- Wakefield, VA, USA

problem #1038

Nov 252018

Fusion

  • 103,000 miles
Steering wheel was blocked, it was impossible to steer. We had to tow the car to sarasota Ford for repair which was expensive.unfortunately, there is no recall regarding this issue and we had to pay about $1900 for the repairs.a quick search on the internet revealed that there are thousands of similar complaints regarding this issue for the 2010 Fusion model.and that other model years of the same car (2011-2012) have actually been recalled for this same exact issue.these experiences have put a lot of stress on us, both emotionally and now financially as our limited budget has been greatly affected by this latest issue with the vehicle. While normal consumable items (brakes, tires, etc.) are expected to be replaced at the owner's expense, the steering system is not one that we would expect to fail in a modern car.we hope that the Ford company stands behind its products and resolves the safety related issues that affect these models, without placing an expensive burden on its customers.

- Bradenton, FL, USA

problem #1037

Jan 142019

Fusion

  • 84,500 miles
I was just leaving a gas station when I heard beeping. I looked down and saw my power steering asst failure light was on and my service advance track light. I lost all power steering. I have looked up and seen you guys have covered the 2011 to 2012 but not the 2010 even though they are experiencing the same issue

- Maple Lake, MN, USA

problem #1036

Jan 102019

Fusion

  • 113,000 miles

A D V E R T I S E M E N T S

Power steering has failed twice in the past week during driveway low-speed maneuvering following cold start and car became difficult or impossible to steer. In one of the two cases a fault message appeared. Power steering was restored by turning engine off and restarting. No damage occurred due to low speed (1-3 mph) but had this happened a minute later two neighborhood children walking to their school bus would have been endangered.

- Morris Plains, NJ, USA

problem #1035

Jan 122019

Fusion

  • 184,150 miles
I was driving my 2010 Ford Fusion and my power steering just went out on me out of nowhere with no warning as I was turning right, making it so I couldn't turn the wheel. This caused me to hit a curb which lucky didn't damage my fender or bumper but damaged my right front tire causing it to be pushed back. Now there is 'service power steering now' warning on my car. Ford said I would need a new steering rack and I've seen so many other online with the same problem and a recall for the 2011 model, but not the 2010.

- Minneapolis, MN, USA

problem #1034

Jan 052019

Fusion

  • 78,000 miles
When I start the car, the screen on the dash reads "power steering assist fault". I am unable to turn the wheel at this time. When I turn off and restart the car, it works again. This has happened multiple times while stationary in the past week.

- Irving, TX, USA

problem #1033

Dec 222018

Fusion

  • 135,125 miles

A D V E R T I S E M E N T S

In motion: Brakes stopped working properly while driving (modulator for ABS failed) and power steering locked up the steering wheel to the point that it required significant effort while driving which created a dangerous situation for my 17 year old daughter who had to stop in the middle of the street.

- Geneva, IL, USA

problem #1032

Jan 092019

Fusion

  • 202,000 miles
The power steering keeps going out. When I start the car, the screen on the dash reads "power steering assist fault". when I restart the car, it works again. This has happened multiple times while stationary and I am terrified of the day it goes out while driving with my 3 kids in the car.

- Inman, SC, USA

problem #1031

Jan 082019

Fusion

  • 165,000 miles
Power steering assist failure when starting engine.

- Tyler, TX, USA

problem #1030

Jan 082019

Fusion

  • 113,000 miles
The contact owns a 2010 Ford Fusion. While driving 10 mph, the steering wheel seized. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 113,000.

- Raleigh, NC, USA

problem #1029

Jan 072019

Fusion

  • 99,670 miles

A D V E R T I S E M E N T S

Had multiple occasions of power steering assist failures while driving with near accidents each time (thankfully did not occur). Power steering was restored after shutting off and back on. Took into Ford dealership and they stated that the electronic steering rack has an internal failure requiring replacement. 1966$ to fix. Disappointed in Ford and NHTSA for knowing that the 2010 Ford Fusion likely have similar issues to the recalled 2011-2013 ones yet choose to nothing about it. Happy to provide documentation if requested.

- Chicago, IL, USA

problem #1028

Mar 012016

Fusion

  • 109,000 miles
My 2010 Ford Fusion SE power steering assist fault notification has been coming on for about 3 years off and on. Every mechanic I speak to is telling me to reset it and I should be ok. So I've done that several times and that doesn't seem to help because it never worked. Once day I was on my way to work in July of 2018 and I lost power steering while driving on the highway and I could've been in a terrible accident but luckily I was able to manually steer the wheel to get me to my job. My husband had to come to my job to pick the car up and take it home. The car is non operable because of this. We bought this car February 15th, 2015 and all around it was a great car but we are slowly finding out that this car was not properly built correctly and this is very concerning because this is a family vehicle that was once noted as a safe passenger vehicle and it's rxactly the opposite. I'm so frustrated because every auto shop is telling my husband and I that it'll cost approximately $1900+ to fix!! this is absolutely insane because there's no way that this eps- electronic power steering rack and pinion should be out on this car!! I've had cars from beginning to end and that was never an issue. However I've seen numerous complaints about this defect and this needs to be fixed!! all Ford Fusion from 2010+ needs to be fixed because this is dangerous and not safe!

- Las Vegas, NV, USA

problem #1027

Dec 302018

Fusion

  • 98,284 miles
Power steering assist failed while vehicle was parked and the engine was off. The car was derivable and taken to the dealer the next day. Dealer reported that "pulled codes from PCM. Found code P07ae: 09-C8". dealer quoted $2,100 to replace steering gear. I requested that they "reset codes" which was done. Power steering assist began working. I believe that you are investigating this issue and that Ford did recall some VIN's but not others.

- Aubrey, TX, USA

problem #1026

Jan 022019

Fusion

  • 128,000 miles
The contact owns a 2010 Ford Fusion. While driving 42 mph, the steering seized and the power steering and advancetrack warning indicators illuminated. The vehicle was taken to ray skillman Ford (1250 us-31, greenwood, in 46143, 317-884-7164), but was not diagnosed or repaired. The manufacturer was notified of the failure and provided case number: 16769738. The failure mileage was approximately 128,000.

- Whiteland, IN, USA

problem #1025

Dec 102018

Fusion

  • 177,860 miles
My 18 year old daughters 2010 Ford Fusion went in to a steering failure mode while in motion on a highway on her way home from school. The vehicles steering was inoperable for several miles and she was able to force the wheel with no power to make 3 turns to get to our home in the country. The message and fault cleared when the vehicle was turned off and restarted the next morning. It has happened 5-6 more times over the past month. I have taken her out of the vehicle in fear she will be involved in a serious accident.

- Arthur, IL, USA

problem #1024

Jan 012019

Fusion

  • 98,000 miles
Power steering assist fault. It locked up and now states advance tracsystem error comes up now as well

- Lutz, FL, USA

problem #1023

Dec 072018

Fusion

  • 80,000 miles
I went to drive my car and lost all steering capabilities...the power steering was lost. I still had to get my car home which was still a safety issue without the power steering I was close to home and I was in a panic without the steering capabilities. The car was in motion to get it home. This was a very scary situation. If I had been on a major road this would of been a serious situation which would of lead to an accident not being able to steer the vehicle. There needs to be a recall for these power steering mechanisms.. I am surprised there hasn't been because I am aware there are thousands out there with the same problem. We have not moved the car from the garage yet to get it to a dealer still unsafe to drive. Ford needs to recall all vehicles with this problem

- New Durham, NH, USA

problem #1022

Dec 042018

Fusion

  • 90,000 miles
The contact owns a 2010 Ford Fusion. While driving 25 mph, the power steering seized without warning. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

- Norwalk, CT, USA

problem #1021

Dec 202018

Fusion

  • 17,100 miles
Steering:electric power assist system, faliure. The vehicle pulled hard to the right almost causing me to crash. On the highway.the electronic power system gave out on me.not safe to drive.there is a recall on newer models like 2011 but not 2010

- Bloomington, CA, USA

problem #1020

Dec 222018

Fusion

  • 65,000 miles
Car's steering failed and almost caused an accident. My daughter was driving and the power steering stopped while she was driving down a city after leaving the Ford dealer for a airbag repair at 30-40 miles per hour. Took it right back to Ford dealer said it would be approximate $2000 to repair. We have had the car since 6,000 miles and now it has 65,000 miles.

- Jacksonville, FL, USA

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