CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.

10.0

really awful
Crashes / Fires:
18 / 0
Injuries / Deaths:
10 / 1
Average Mileage:
65,162 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion steering problems

steering problem

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2011 Ford Fusion Owner Comments (Page 2 of 29)

« Read the previous 20 complaints

problem #544

Oct 122016

Fusion

  • 118,990 miles

A D V E R T I S E M E N T S

Purchased car 8/01/15. Found out about(pending) recall after the fact. Readout on dash read re-program steering. Took car back, re-programed N/C. 3-days later display message read, service power steering now. Next day backed out of garage but had no steering towed to dealership cost me $115./repair N/C. two weeks later message read service power steering now. Shut car off, then started bam no steering. Called tow truck take back to dealership $115. Plus $1145.67. 03/15/16. Now sitting garage cannot drive. Message reads service power steering now. Right now we simply can't afford to have the car fixed. Recall #15S18 last failure date 10/13/16 a.M.

- Littleton, CO, USA

problem #543

Jan 012016

Fusion

  • 53,000 miles
Ford not honoring recall for 2011 Fusion built 1 week before recall date at hermosilla plant. Power steering went completely out - cost $1700 to repair - the car was backing out onto a main street and lost all steering.

- Greenwood, IN, USA

problem #542

Sep 202016

Fusion

  • miles
Driving down road and power steering cuts out dash says power steering assist fault

- Honey Brook, PA, USA

problem #541

Sep 052016

Fusion

  • 230,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Fusion. The contact stated that the power steering was not functional and the power steering warning indicator illuminated. The vehicle was taken to the dealer where they diagnosed that the power steering control module needed to be replaced. The vehicle's software was updated per NHTSA campaign number: 15V340000 (steering); however, the failure was not repaired. The contact stated that the verbiage in the recall notice stated that the steering gear would be replaced if any dtc was found related to the power steering; however, the dealer did not replace the part. The manufacturer was notified of the failure. Due to the vehicle being over 150,000 miles, the recall was not honored. The failure mileage was approximately 230,000.

- Vadaila, OH, USA

problem #540

Sep 142016

Fusion

  • 0 miles
Steering weel.

- Dalton, GA, USA

problem #539

Aug 112016

Fusion

  • 104,900 miles
Takata inflators I recovered a letter 3 monts ago saying my airbag needed to be replaced. The letter stated that I would get a call or email telling me when to taky care for repairs I have not heard anything else.also my steering has gone out in my car I can not get anyone to tell me why they just keep saying I can fix it. Its becoming to the point were I can't drive. What do I need to

- Vincent, AL, USA

problem #538

Sep 102016

Fusion 4-cyl

  • Automatic transmission
  • 60,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Fusion. The contact stated that the power steering warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000. Updated 12/01/16

- Rives Junction, MI, USA

problem #537

Jul 282016

Fusion

  • 62,702 miles
The contact owns a 2011 Ford Fusion. While driving 30 mph, the power steering failed without warning and became difficult to operate. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the power steering pump needed to be replaced. The vehicle was repaired, but the failure recurred twice. The manufacturer was notified of the failure. The approximate failure mileage was 62,702.

- Clearwater, FL, USA

problem #536

Sep 012016

Fusion

  • 120,000 miles
Faulty steering light came on several times and then turn off while driving.... and today 09/01/2016 the steering column locked up and unable to use even if the car is turned off and on. The car was in reverse when it locked.

- Lytle, TX, USA

problem #535

Aug 012016

Fusion

  • 90,000 miles
There's a creaking sound that is coming from the right side of the vehicle hen you're driving. The creaking sound comes to play when you're driving 5 minutes into your travel. The sound tends to come and go but at times, it gets really bad. I've had other people comment on the sound and have seen on Ford forums that this has been a common issue with this vehicle.

- Falls Church, VA, USA

problem #534

Aug 302016

Fusion

  • miles

A D V E R T I S E M E N T S

I entered my VIN number knowing my car has the takata recall but wanting it fixed sometime before "the future", and I found that my car had a power steering recall from 2015 that I was never notified of.

- Houston, TX, USA

problem #533

Aug 262016

Fusion

  • 103,000 miles
The power steering keeps failing while driving. We get a power steering assist fault car is very hard to steer and control. This is very dangerous.

- Alexandria, KY, USA

problem #532

Aug 262016

Fusion

  • 92,000 miles
Driving along on a busy street and a service power steering soon appeared and after making a left turn the steering stopped I immediately pulled over as I was unable to drive it had to get car towed. Was not on a highway was driving along about 40mph.

- Oxford, NC, USA

problem #531

Mar 232016

Fusion

  • 134,052 miles
I was driving my 2011 Ford Fusion, and my vehicle locks up almost causing me to reck! I had to slam on breaks. After getting the vehicle under control I called B & B Ford's to let them know what's going on. I ended up having my vehicle towed to the Ford dealership. The Ford dealership mention the power was my rack and pinion had to be replace because it was causing problems with my power steering, which cost me $1650.51. Since having the power steering fixed, I been to the dealership over 5 times for the same problems and been having to pay them over and over! something the B & B Ford said they fixed the first time I gave them 1650.51

- Bamberg, SC, USA

problem #530

Jul 262016

Fusion

  • 122,000 miles
Power steering went out

- Birch Run, MI, USA

problem #529

Jul 072016

Fusion

  • 109,000 miles
I went to turn the car on one day and the message "power steering assist fault" appeared. The steering wheel would not turn and the power steering was inoperable. It continues to do this every time the car is turned on. I took it to a Ford dealership because I found that there was a recall on an electrical issue in the power steering system on the 2011 Ford Fusion. I was told that my VIN was not covered under the recall. I have seen multiple complaints similar to mine on message boards for car trouble.

- Fort Oglethorpe, GA, USA

problem #528

Jul 142016

Fusion

  • 149,000 miles
I was driving my car when all of a sudden I go to make a right turn in my steering wheel locked up on me completely I instantly ran over the sidewalk almost hitting another vehicle and a person. I then called my brother to push my vehicle off the sidewalk back into the street. I then had my brother trying to drive it to a Ford dealership in hagerstown Maryland which then it was so hard to do the steering wheel was so hard to turn but he is a strong guy so he managed to get it to the dealership also we was only a mile away from that dealership. I then went inside in was told that there was a recall on the powersteering but from my VIN number mines wasnt covered"?? im not understanding why because I looked it up online and it clearly states on every website that I have checked that a 2011 Ford Fusion sel without a 3.5 engine is covered in the recall. My car is still at the dealership because I dont have the money to pay for this and need someone to explain to me why is it just my vehicle that is covered on this recall"

- Hagerstown, MD, USA

problem #527

Feb 072016

Fusion

  • miles
Takata recall. Steering

- Los Angeles, CA, USA

problem #526

Feb 102015

Fusion

  • miles
The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign numbers: 15V340000 (steering), 15V793000 (fuel system, gasoline), and 16V384000 (air bags). The part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact experienced power steering failure. The parts were not available for months. The failure mileage was unknown. Parts distribution disconnect. VIN tool confirms parts not available.

- Hiawassee, GA, USA

problem #525

Jul 182016

Fusion

  • 140,000 miles
The contact owns a 2011 Ford Fusion. While driving at an unknown speed, the steering wheel seized without warning. The vehicle was towed to a dealer where it was diagnosed that the power steering rack failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was made aware of the failure. The approximate failure mileage was 140,000.

- Greer, SC, USA

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