Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.

10.0

really awful
Crashes / Fires:
18 / 0
Injuries / Deaths:
10 / 1
Average Mileage:
65,281 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion steering problems

steering problem

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2011 Ford Fusion Owner Comments (Page 4 of 28)

« Read the previous 20 complaints

problem #499

Nov 182015

Fusion

  • 125,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Fusion. The contact stated that while driving at 20 mph, the steering wheel seized. The "power steering fault" was displayed across the message board. The vehicle was taken to a dealer who repaired the vehicle under NHTSA campaign number: 15V340000 (steering) however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 125,000.

- Moore, SC, USA

problem #498

Apr 112016

Fusion

  • 132,938 miles
"Fusion recall" my 2011 Ford Fusion SE made in Mexico has a power steering assist fault. This happened when leaving my driveway. Took it to the dealer and the problem is a faulty steering gear. This part is currently part of a recall on 2011 Ford Fusion manufactured in Mexico. My issue is the recall does not include my vehicle as the recall began with vehicles manufactured in September of 2010 and my vehicle was manufactured in August of 2010. Same problem, same plant, same car, simple made the previous month. Costing me the consumer almost $2000 to fix this known manufactures defect. While there was intermittent problems that seemed to go away with restarting the engine total failure occurred on Apr 11 2016. I have searched various forums and I am not the only person this has happened to whose vehicle was manufactured with in a few weeks of the recall date.

- Oologah, OK, USA

problem #497

Apr 042016

Fusion

  • 85,000 miles
When I start up the engine the message "power steering assist fault" shows up in the dash and power steering stops working. Turn the car off and on and it seems to work again. Luckily so far has only happened when stationary

- Canton, GA, USA

problem #496

Mar 182016

Fusion

  • 64,123 miles

A D V E R T I S E M E N T S

Power steering goes out, Ford says this VIN is not part of the recall. It should be, the power steering throws a code. You must pull over and restart the car for it to reset.

- St.Petersburg, FL, USA

problem #495

Feb 272016

Fusion

  • 65,000 miles
The contact owns a 2011 Ford Fusion. After starting the vehicle and attempting to drive, the power steering failed to turn. The vehicle had to be restarted several times until the power steering functioned properly. The failure recurred. The vehicle was not diagnosed nor repaired. The failure was similar to the failure listed in NHTSA campaign number: 15V340000 (steering). The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.

- York, SC, USA

problem #494

Mar 192016

Fusion

  • 77,000 miles
The contact owns a 2011 Ford Fusion. While driving approximately 65 mph, the service advance power steering warning message displayed and the power steering became inoperable. As a result, the steering wheel became difficult to maneuver. The vehicle was taken to the dealer where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 77,000.

- Chester Thownship, PA, USA

problem #493

Jan 212016

Fusion

  • 2 miles

A D V E R T I S E M E N T S

My dad and mom have been without a car for a few months now. On and off the powersteering is shutting off. Autonation, littleton, co., has the car again! can you please investigate. I am tired of this dealership taking of advantage of people. Please help!

- Central City, CO, USA

problem #492

Jan 262016

Fusion 6-cyl

  • 52,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that there was an odor of fuel coming from the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline). However, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The failure mileage was approximately 52,000. VIN tool confirms parts not available. Updated 04/20/16 the consumer stated there was a problem with the transmission and the steering. Also, the vehicle would suddenly stall, while driving. Updated 05/11/16.

- Macomb, MI, USA

problem #491

Feb 262016

Fusion

  • 90,000 miles
Steering stopped going down road. Light for power steering comes on a lot. Turn car off resets computer and ok until next time.

- Roachdale, IN, USA

problem #490

Feb 252016

Fusion

  • 130,000 miles
The contact owns a 2011 Ford Fusion. While driving approximately 30 mph and attempting to pull into a parking lot, the steering ability decreased. The contact left the vehicle parked in the lot. The contact called the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact also stated that the vehicle was repaired under a steering recall by the manufacturer five months ago. The NHTSA campaign number was unknown. The approximate failure mileage was 130,000.

- Princess Ann, MD, USA

problem #489

Feb 232016

Fusion

  • 64,000 miles

A D V E R T I S E M E N T S

2011 Ford Fusion SE. 64000 miles. For no apparent reason, the power steering would not work when turning the car on. If turned off and on again, it works. It only happened randomly. After a couple times, I brought the car to my local Ford dealer. They said there was no error codes but changing the steering would be approx. $1800. After online research there's hundreds of cases like mine which for some reason are not covered by recall 15S18. Using a obd app I found error code C1277 which relates to the wheel angle sensor. Now the car will not have a functioning power steering at all.

- Panama City, FL, USA

problem #488

Jan 302016

Fusion

  • 130,000 miles
The vehicle is very hard to steer. Electric power steering is out

- Houston, TX, USA

problem #487

Feb 162016

Fusion

  • 82,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that while reversing from a parking space, the steering wheel became difficult to maneuver. An message in the instrument panel illuminated and indicated to service power steering system. The failure occurred constantly. The vehicle was taken to the dealer where the failure was unable to be determined. The vehicle was not repaired. The VIN was not included in the NHTSA campaign number: 15V340000 (steering). The manufacturer was made aware of the failure. The approximate failure mileage was 82,000.

- Northville, MI, USA

problem #486

Jan 182016

Fusion

  • 100,131 miles
The contact owns a 2011 Ford Fusion. The contact stated that while driving at various speeds, the steering wheel became difficult to maneuver as the power steering warning indicator illuminated. The vehicle was taken to the dealer where the software was updated however, the dealer informed the contact that the repair may not sufficiently repair the failure. In addition, the contact was informed that the steering control module would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The failure mileage was 100,131.

- Centress, TX, USA

problem #485

Feb 022016

Fusion

  • 54,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that the power steering failed and the power steering warning indicator was illuminated. The contact stated that the failure occurred three times prior to the failure however, the power steering was functional after the vehicle was restarted. The vehicle was taken to the dealer where it had not been diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact referenced NHTSA campaign: 15V340000 (steering) however, the VIN was not included. The failure mileage was approximately 54,000.

- Brandon, MS, USA

problem #484

Jan 252016

Fusion

  • 46,000 miles
The contact owns a 2011 Ford Fusion. While driving 10 mph, the power steering failed and the warning light illuminated. The steering wheel became hard to turn and had to be turned with excessive force. The vehicle was not diagnosed nor repaired. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 15V340000 (steering). The failure mileage was 46,000.

- Elizabethton, TN, USA

problem #483

Jun 252014

Fusion

  • 78,000 miles
The contact owns a 2011 Ford Fusion. While driving at low speeds, the steering wheel seized and the battery warning indicator illuminated. The failure recurred numerous times. The contact stated that the heated seats failed without warning. The vehicle was taken to a dealer numerous times where the failure was not duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.

- South Field, MI, USA

problem #482

Jan 252016

Fusion

  • 48,000 miles
My 2011 Ford Fusion lost power steering and became very difficult to control. The warning light displayed today while in motion. After stopping the vehicle and restarting the vehicle became very difficult to turn. My wife uses this vehicle to drive my son to and from school and now she will never feel comfortable or safe after this issue and reading all the previous complaints. This is a big issue and a recall needs to be issued. Ford needs to fix this issue and restore peoples trust. Our Fusion currently has approximately 48,000 miles.

- Elizabethton, TN, USA

problem #481

Jan 122016

Fusion

  • 160,000 miles
I started my vehicle and let it warm up a couple of minutes before I left my job on cold night. When I backed out of my spot and went forward my service power steering message came on and then service advanced track came on. When I stopped at the light to turn I noticed that I had no power steering. I seen online that there was a recall for this issue. I called my local dealership and was informed my vehicle was not listed in this recall. I then called Ford Motor Co. And neither party could tell me why my vehicle was not listed in this recall when it was indeed a 2011 Ford Fusion without a 3.5 and had the steering issue as described in the recall. Not having power steering all at once with no prior warning can be a very dangerous thing. Luckily in my case it was not a busy intersection at that time. I don't understand why mine or other vehicles with the same issue and possibly the same part is failing yet not covered under Ford recall 15S18.

- Gideon, MO, USA

problem #480

Dec 152015

Fusion

  • 94,000 miles
Power steering module failed while driving.

- Morgantown, WV, USA

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