CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.

10.0

really awful
Crashes / Fires:
18 / 0
Injuries / Deaths:
10 / 1
Average Mileage:
65,162 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion steering problems

steering problem

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2011 Ford Fusion Owner Comments (Page 4 of 29)

« Read the previous 20 complaints

problem #504

Nov 212013

Fusion 6-cyl

  • miles

A D V E R T I S E M E N T S

Began having problems with this vehicle the second month after purchase. The first incident was steering wheel locked and I could not control the direction of the car. I ended up on the left side of the road off the shoulder before I could stop it. It happened on several occasions. Car dies for no reason. I end up having it towed or restarted by charging battery. The battery always has a full charge. Also I have been shopping and get in the car to start it and it will not start. Door handles would not work from inside. Windows would not open. Had to force window down enough to open from the outside. Had front door handle assemble replaced had transfer case resealed horrible smell, new tires 3 times since it was purchased had rear drive shaft replaced, fuel pump replaced had taken it to Ford just recently for what I deemed was computer problems, of course they could not find anything wrong. I was told by my mechanic the last time I had new tires put on the car that I would need new rims soon. The rims are eroding from the inside out. I have several invoices for work that was done and a few more I can't locate at this time. I would like to send them all to you. Purchase car 12/1/12.

- Gales Ferry, CT, USA

problem #503

May 082016

Fusion

  • 70,000 miles
Daughter says her Fusion steering locked tight at low speed in a parking lot and she couldn't turn the steering wheel. Took it to dealership. They say the rack and pinion and the electronic module need to be replaced at a cost of $1600.

- Wichita, KS, USA

problem #502

Nov 152014

Fusion

  • 38,000 miles
Mpg was not adding up though it was just me than I would notice spots of gasoline on the floor and did a inspection and looked normal until filled gas a bit higher than half and started leaking.and some loss of steering would happen here and there and decided to inspect it to couple of codes would come up in a dtc test.

- Compton, CA, USA

problem #501

Apr 292016

Fusion

  • 120,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Fusion. While pulling out of the garage, the power steering ability seized and the power steering assist warning indicator illuminated. The contact turned off and restarted the vehicle and it resumed normal operation. The contact stated that the failure recurred at least ten times. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 120,000.

- Manhattan, IL, USA

problem #500

Apr 252016

Fusion

  • 64,200 miles
Squeaking noise coming from front axle (mostly on driver side) while driving and turning; sounds the most when outside temperature is higher (not so loud on cool days). Took it to dealer that sold the car (today 04/25/2016) to have suspension and power steering checked. I see online there are recalls on some Ford Fusion power steering? my VIN is not listed.

- Fort Pierce, FL, USA

problem #499

Nov 182015

Fusion

  • 125,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that while driving at 20 mph, the steering wheel seized. The "power steering fault" was displayed across the message board. The vehicle was taken to a dealer who repaired the vehicle under NHTSA campaign number: 15V340000 (steering) however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 125,000.

- Moore, SC, USA

problem #498

Apr 112016

Fusion

  • 132,938 miles

A D V E R T I S E M E N T S

"Fusion recall" my 2011 Ford Fusion SE made in Mexico has a power steering assist fault. This happened when leaving my driveway. Took it to the dealer and the problem is a faulty steering gear. This part is currently part of a recall on 2011 Ford Fusion manufactured in Mexico. My issue is the recall does not include my vehicle as the recall began with vehicles manufactured in September of 2010 and my vehicle was manufactured in August of 2010. Same problem, same plant, same car, simple made the previous month. Costing me the consumer almost $2000 to fix this known manufactures defect. While there was intermittent problems that seemed to go away with restarting the engine total failure occurred on Apr 11 2016. I have searched various forums and I am not the only person this has happened to whose vehicle was manufactured with in a few weeks of the recall date.

- Oologah, OK, USA

problem #497

Apr 042016

Fusion

  • 85,000 miles
When I start up the engine the message "power steering assist fault" shows up in the dash and power steering stops working. Turn the car off and on and it seems to work again. Luckily so far has only happened when stationary

- Canton, GA, USA

problem #496

Mar 182016

Fusion

  • 64,123 miles
Power steering goes out, Ford says this VIN is not part of the recall. It should be, the power steering throws a code. You must pull over and restart the car for it to reset.

- St.Petersburg, FL, USA

problem #495

Feb 272016

Fusion

  • 65,000 miles
The contact owns a 2011 Ford Fusion. After starting the vehicle and attempting to drive, the power steering failed to turn. The vehicle had to be restarted several times until the power steering functioned properly. The failure recurred. The vehicle was not diagnosed nor repaired. The failure was similar to the failure listed in NHTSA campaign number: 15V340000 (steering). The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.

- York, SC, USA

problem #494

Mar 192016

Fusion

  • 77,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Fusion. While driving approximately 65 mph, the service advance power steering warning message displayed and the power steering became inoperable. As a result, the steering wheel became difficult to maneuver. The vehicle was taken to the dealer where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 77,000.

- Chester Thownship, PA, USA

problem #493

Jan 212016

Fusion

  • 2 miles
My dad and mom have been without a car for a few months now. On and off the powersteering is shutting off. Autonation, littleton, co., has the car again! can you please investigate. I am tired of this dealership taking of advantage of people. Please help!

- Central City, CO, USA

problem #492

Jan 262016

Fusion 6-cyl

  • 52,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that there was an odor of fuel coming from the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline). However, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The failure mileage was approximately 52,000. VIN tool confirms parts not available. Updated 04/20/16 the consumer stated there was a problem with the transmission and the steering. Also, the vehicle would suddenly stall, while driving. Updated 05/11/16.

- Macomb, MI, USA

problem #491

Feb 262016

Fusion

  • 90,000 miles
Steering stopped going down road. Light for power steering comes on a lot. Turn car off resets computer and ok until next time.

- Roachdale, IN, USA

problem #490

Feb 252016

Fusion

  • 130,000 miles
The contact owns a 2011 Ford Fusion. While driving approximately 30 mph and attempting to pull into a parking lot, the steering ability decreased. The contact left the vehicle parked in the lot. The contact called the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact also stated that the vehicle was repaired under a steering recall by the manufacturer five months ago. The NHTSA campaign number was unknown. The approximate failure mileage was 130,000.

- Princess Ann, MD, USA

problem #489

Feb 232016

Fusion

  • 64,000 miles
2011 Ford Fusion SE. 64000 miles. For no apparent reason, the power steering would not work when turning the car on. If turned off and on again, it works. It only happened randomly. After a couple times, I brought the car to my local Ford dealer. They said there was no error codes but changing the steering would be approx. $1800. After online research there's hundreds of cases like mine which for some reason are not covered by recall 15S18. Using a obd app I found error code C1277 which relates to the wheel angle sensor. Now the car will not have a functioning power steering at all.

- Panama City, FL, USA

problem #488

Jan 302016

Fusion

  • 130,000 miles
The vehicle is very hard to steer. Electric power steering is out

- Houston, TX, USA

problem #487

Feb 162016

Fusion

  • 82,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that while reversing from a parking space, the steering wheel became difficult to maneuver. An message in the instrument panel illuminated and indicated to service power steering system. The failure occurred constantly. The vehicle was taken to the dealer where the failure was unable to be determined. The vehicle was not repaired. The VIN was not included in the NHTSA campaign number: 15V340000 (steering). The manufacturer was made aware of the failure. The approximate failure mileage was 82,000.

- Northville, MI, USA

problem #486

Jan 182016

Fusion

  • 100,131 miles
The contact owns a 2011 Ford Fusion. The contact stated that while driving at various speeds, the steering wheel became difficult to maneuver as the power steering warning indicator illuminated. The vehicle was taken to the dealer where the software was updated however, the dealer informed the contact that the repair may not sufficiently repair the failure. In addition, the contact was informed that the steering control module would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The failure mileage was 100,131.

- Centress, TX, USA

problem #485

Feb 022016

Fusion

  • 54,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that the power steering failed and the power steering warning indicator was illuminated. The contact stated that the failure occurred three times prior to the failure however, the power steering was functional after the vehicle was restarted. The vehicle was taken to the dealer where it had not been diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact referenced NHTSA campaign: 15V340000 (steering) however, the VIN was not included. The failure mileage was approximately 54,000.

- Brandon, MS, USA

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