Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.

10.0

really awful
Crashes / Fires:
16 / 0
Injuries / Deaths:
10 / 1
Average Mileage:
64,841 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion steering problems

steering problem

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2011 Ford Fusion Owner Comments (Page 5 of 28)

« Read the previous 20 complaints

problem #471

Nov 162015

Fusion

  • 100,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Fusion. The contact stated that while driving at approximately 30 mph, the power steering failed and the traction control warning indicator illuminated. The failure recurred numerous times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 15V34000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

- Fayetteville, NC, USA

problem #470

Nov 032015

Fusion

  • 92,000 miles
The contact owns a 2011 Ford Fusion. While driving 35 mph, the steering wheel lost power and the power steering assist warning illuminated. The vehicle was placed in neutral, switched off, and restarted. The failure recurred and the vehicle was taken to a local dealer who analyzed and diagnosed that the steering rack needed to be replaced. The dealer stated that the vehicle was not under recall. The manufacturer was made aware of the failure, but offered no assistance. The VIN was invalid. The failure mileage was approximately 92,000.

- Goshen, IN, USA

problem #469

Nov 262015

Fusion

  • 112,000 miles
The contact owns a 2011 Ford Fusion. While driving at an unknown speed, the steering wheel seized and the power steering assist warning indicator illuminated. The driver had to use greater effort to steer the vehicle to the shoulder of the road. The ignition was turned to the off position and back to the on position and the steering started to function properly. The failure recurred twice. The vehicle was taken to a dealer where it was diagnosed that the power steering control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 15V340000 (steering). The failure mileage was approximately 112,000.

- Magee, MS, USA

problem #468

Nov 252015

Fusion

  • miles

A D V E R T I S E M E N T S

While driving down the road the steering locks up and you can't turn. Took it to dealer and they say it is the steering rack & pinion that is bad. There is a recall on the steering geer but not the steering rack. The dealer said this part is on back order- are there others with this issue where it should be recalled??

- Tennyson, IN, USA

problem #467

Nov 272015

Fusion

  • 89,000 miles
The electric assist steering failure warning comes on and the vehicle is very difficult to steer. Would be a serious hazard if it happens while underway. Intermittent problem.

- Port Allen, LA, USA

problem #466

Nov 272015

Fusion

  • 89,000 miles
The electric assist steering fault comes on when starting the car. This occurs intermittently. The car would be extremely hard to steer with this failure. A recall has been initiated by Ford but this vehicle is not included. Why not?

- Port Allen, LA, USA

problem #465

Aug 142015

Fusion

  • miles

A D V E R T I S E M E N T S

Eally sick of taking to the shop 4 times to get it fixed, they wont accept it to take it back to get different car. Cuz I want to be safe from this steering problems. Upcoming winter and rain etc.. if they refuse to take the car back, I probably will be in car accident, whoses fault, it is theirs. I am so sick of going back and dforth to get it fix. Now pass 45 days. Got this from low book sales in lindon, Utah. Not satisfy with them.

- Orem, UT, USA

problem #464

Nov 232015

Fusion

  • 80,000 miles
The contact owns a 2011 Ford Fusion. While driving 30 mph, the power steering seized without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 80,000.

- Kansas City, MO, USA

problem #463

Nov 012015

Fusion

  • 84,000 miles
My vehicle is giving a "power steering assist default" warning light on the instrument panel, at the same time the wheel locks up and I am not able to move the steering wheel at all. Driving the car or moving the car in any direction does not unlock the wheel and the warning light on the panel does not go away. This has happened 5-8 times in the last two weeks. The vehicle did get the power steering failure recall fixed 9/15/15 at rich Ford. The vehicle began to give this instrument panel warning and the wheel locks up two weeks ago. The warning would occur and the steering wheel would lock when I attempted to place the vehicle in reverse or drive. It would not go away unless I turned the car on and off multiple times.

- Albuquerque, NM, USA

problem #462

Nov 162015

Fusion

  • 125,000 miles
I was driving with my three children in the car going into a right hand turn at about 35-40 mph and my power steering failed and sent me into oncoming traffic. Luckily the car saw me and swerved to avoid the collision. I stopped the car, turned it off and back on and the power steering was fine. However, it happened again and now the power steering will not work at all and Ford is saying there is no recall on this obvious safety issue with their vehicle.

- Summerville, SC, USA

problem #461

Nov 062015

Fusion

  • 62,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Fusion. While driving at 60 mph, the power steering failed without warning. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic was unable to produce a fault code or duplicate the failure. The vehicle was not included in NHTSA campaign number: 15V340000 (steering). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,000....updated 04/26/16

- Santa Barbara, CA, USA

problem #460

Sep 112015

Fusion

  • 69,000 miles
The contact owns a 2011 Ford Fusion. While attempting to drive the vehicle, the steering wheel shook and the power steering assist warning light illuminated. The vehicle was serviced under NHTSA campaign number: 15V340000 (steering), but the remedy failed to repair the vehicle. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,000.

- Duluth, MN, USA

problem #459

Nov 012015

Fusion

  • miles
I filed a previous complaint on this vehicle. I looked into a forum and discovered this particular model has had previous incidents like mine before. I am concerned there had not been a recall for this reason. The power steering going out while driving is dangerous. I am very concerned that it will take a tragedy for a recall to take place.

- Grand Prairie, TX, USA

problem #458

Nov 012015

Fusion

  • 114,000 miles
I was driving the service power steering light came on, then I had no power steering. It was scary. I had my two girls in the car and I was trying to turn into a parking lot without having a wreck. I had no control of the vehicle. I made it, notre I'm currently sitting here waiting in a tow truck. I have tried to restart my car several times. I can't go anywhere. I'm anticipating the cost is more than a single mom can afford. I am thankful my children and I were not hurt. There was no warning at all!

- Grand Prairie, TX, USA

problem #457

Oct 202015

Fusion

  • 100,000 miles
Over the past 4 months my 2011 Ford Fusion started losing the ability to steer my car. It always seems to happen when I am driving under 15mph and turning. This is really getting out of control and unsafe for myself and anyone I am driving around. The first time this happened I was inches away from hitting a little girl and her grandmother as I was turning to park my car at the mall when I suddenly lost control of the car. This has happened at least 15 times since that day and just yesterday I was making a turn onto a rather large street when this happened again. Thank god other cars were able to avoid me as I went into on coming traffic. The car ended up in the ditch. This is becoming very dangerous and I can't do anything about it because Ford says my car was built a few weeks too early and is not covered in the recent recall they did. My car is effected 100% as those cars included by they refuse to repair mine. Something has to be done about this for the sake of everyones safety. I know I am not alone in this, and I would hate to see someone get hurt before they take these complaints serious.

- Montgomery, IL, USA

problem #456

Oct 192015

Fusion

  • 78,151 miles
The contact owns a 2011 Ford Fusion. While driving 40 mph, the service power steering and traction control warning indicators illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the electronic power steering assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 78,151.

- Independence, IA, USA

problem #455

Apr 182015

Fusion

  • 123,839 miles
The contact owns a 2011 Ford Fusion. While driving at low speeds, the steering wheel was turned to the right and there was an abnormal noise coming from the front of the vehicle and the steering wheel was difficult to turn. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the power steering gear failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was included in NHTSA campaign number: 15V340000 (steering). The failure mileage was approximately 123,839.

- Sandia, TX, USA

problem #454

Jul 062015

Fusion

  • 45,000 miles
The contact owns a 2011 Ford Fusion. While driving approximately 25 mph, the steering wheel seized without warning. The failure recurred five times. The vehicle was taken to a dealer where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not provided. The approximate failure mileage was 45,000.

- Penn, PA, USA

problem #453

Feb 012015

Fusion

  • 96,680 miles
The contact owns a 2011 Ford Fusion. While driving at approximately 5 mph, the power steering assist vault warning indicator illuminated and the steering wheel seized. The failure recurred numerous times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 15V340000 (steering). The failure mileage was approximately 96,680.

- Sunland Park, NM, USA

problem #452

Oct 052015

Fusion

  • 101,000 miles
I was driving my 2011 Ford Fusion and the ABS and power steering lights came on and then my power steering went out, I was on my srtreet when this occured but I was not able to turn the car left or right and I hit the curb. Now after turning it off and on like most say on the forums nothing has worked I have called Ford and they refused to fix the issue, they stated they do have a recall out for this problem but not for my VIN.

- Pflugerville, TX, USA

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