This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2004 Honda CR-V. the contact stated the SRS light remained illuminated. After five trips to the local dealer for diagnostic testing, the failure recurred. The contact stated that the vehicle was included in three different recalls within the past four years. The contact did not provide the NHTSA campaign numbers, but stated that they were all related to the air bags. The local dealer was unable to diagnose or remedy the failure. The manufacturer was not made aware of the failure. The failure mileage was 158,000.
Recall notice arrived 02/19/2016 for a recall dated 06/15/2015. Why was I not notified on 07/02/2015 when I spoke with them, or on 09/24/2015 or on 11/05/2015 when I was at appletree Honda for previous recalls.
The car was in an accident and none of the airbags deployed. This vehicle was brought to a dealership for the takata recall in November 2015 and the accident occurred in January 2016. Since the car rolled over when slowing down quickly taking a turn on the highway, maybe the driver's side airbag shouldn't have deployed but none of the side airbags worked either (see pictures).
The contact owned a 2004 Honda CR-V. the vehicle was repaired under NHTSA campaign number: 15V320000 (air bags). While driving approximately 60 mph, the contact crashed into the preceding vehicle. The air bags failed to deploy. A police report was filed and there were no injuries. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 195,000. Updated 2/4/16
The contact owns a 2004 Honda CR-V. while driving 15 mph, another vehicle crashed into the passenger side of the contact's vehicle. The air bags failed to deploy. There were no injuries and a police report was filed. An independent mechanic diagnosed that the chassis bottom was fractured due to a missing part that covered the chassis and needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 140,357.
- Lancaster, PA, USA
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For the last 3 years we have had three (3) main issues with this vehicle, 1) air bag SRS light has been on, 2) the front passenger window will not roll down and 3) the air conditioning system has not operated. From the begining I have checked on recalls/ campaigns for these items and the only recall we received for this vehicle VIN # was the air bag recall (btw we took it in for the recal and the SRS light is still on). When you look on Honda's website to check for recalls no other issues come up with my VIN#, yet if you look the vehicle up by the model and year, a whole list of "campaigns" come up under this vehicle. My vehcile has had the same problems as the said make and models for years. I filed a complaint with Honda America (case # 04205532) this morning and spoke with "serinity" of the product concern section of Honda America and basiclly she is telling me because my particilar vehcile was manufactured in Japan (VIN # starting with a "J") that no recalls apply to me. But yet I am having the same issues with my vehicle of the same model and year. Honda basically has stated that they cannot offer any help on this matter. Please note, there are other safety "campaigns" that I never got notices, such as wiring harnessess. I took my vehicle into a non-dealer mechanic for air-conditioning services and they stated to me 2 + years ago that this vehicle is known to have a major defect in the ac clutch on the ac pump was designed too close to the engine and thus heats up and shatters into many pieces and flows though the whole ac system thus requiring that the whole ac system is required to be replaced (Honda service bulletin # 12-072). Honda has issued a campaign increasing the ac system warranty to 10 years/ 100,000 miles, but again this does not apply to my vehicle, yet I have the same exact issues on my vehicle. Please help on this matter.
The contact owns a 2004 Honda CR-V. the contact received notification of NHTSA campaign numbers: 15V320000 and 14V353000 (air bags); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 10/16/15
The contact owns 2004 Honda CR-V. the contact received notification of NHTSA campaign number 15V320000 (air bags) and 14V353000 (air bags). However, the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
On 7/27 I received recall notice (15V-320) from Honda. I immediately (7/27, 1:26 pm) contacted sussman Honda (215-657-7050) at 1543 easton rd., abington pa 19001, to make an appointment. I was given a 10:00 am appointment for Aug 4, 2015. I was assured they had the necessary parts. When I arrived, I was turned away at the service entrance because, "they had just ran out of the parts". I was dismayed. I had expected that the parts would be reserved for my appointment. This incident wasted my time, energy, money and gasoline, and put me at additional risk for the dangers described in the recall notice. The service assistant took my name and phone number and assured me I would be contacted when parts became available, but gave no indication as to a time frame when that would happen. I expect that in the future, parts targeted for a specific customer (me, in this case) will be reserved for my appointment and this negative experience will not be repeated.
2004 Honda CR-V. consumer writes in regards to vehicle airbag problems. The consumer received the air bag recall notice in January 2015. The vehicle was taken to the dealer in February to complete the recall. The consumer was involved in a head-on accident in April 7, 2015 and the air bags did not deploy. She received some back and neck injuries. The vehicle was totaled. Jb MA 10/22/2015 updated 10/17/217
The contact owns a 2004 Honda CR-V. the contact received notification of NHTSA campaign numbers: 14V700000 (air bags) and 14V351000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 Honda CR-V. the contact received notification of NHTSA campaign number:14V351000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
My Honda CRV is within the year range for a recall of the driver side airbag. To date, I have not received any recall notice from Honda......at all. I am concerned about this and came to your website to find out if my vehicle is definitely one that needs to be recalled for replacement of the airbag apparatus. As far as I can tell, it is.....so I am wondering why no recall notice has come to me" what am I to do" the potential effects of this faulty part seem devastating from what I am reading.....please advise what is my best course of action.
The contact owns a 2004 Honda CR-V. the contact received notification of NHTSA campaign number: 14V351000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 Honda CR-V. the contact received notification of NHTSA campaign numbers: 14V700000 (air bags) and 14V351000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 09/03/15 updated 12/10/2015
The contact owns a 2004 Honda CR-V. the contact received notification of NHTSA campaign number: 14V351000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 8/19/15 updated 9/30/2015
The contact owns a 2004 Honda CR-V. the contact received notification of NHTSA campaign numbers: 14V700000 (air bags), 14V351000 (air bags), and 12V136000 (exterior lighting); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I have been trying unsuccessfully to have my air bags replaced since receiving notice of the recall. I called the dealer where I normally receive service on March 30, 2015 and was told the parts were on back order and they expected to have the parts in within 30 days. When I did not hear further from the dealer (landmark Honda of alexandria, va), I called again on April 27, 2015 and was told that the parts are trickling in due to high demand and that they were calling owners and repairing vehicles as the parts came in. I inquired if there was a process for determining the order in which owners were being called such as a first come first served process or a waiting list. The service representative said that information was not available. I live in camp springs, md and I have a road trip planned for minneapolis, mn which is scheduled for May 10 to May 27, 2015. I thought that my car would've been serviced in time for this trip. Clearly, I am concerned for the safety of my passengers and myself. I just read about the one day workshop which was convened on April 28, 2015 and I can tell you, that Honda is not doing enough to provide parts for timely repairs and to ensure the safety of their owners.
The contact owns a 2004 Honda CR-V. the contact stated that NHTSA campaign number: 14V351000 (air bags) and NHTSA campaign number: 14V353000 (air bags) exceeded a reasonable amount of time for repair. The dealer stated that the parts would not be available until at least October 2015. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Dacula, GA, USA