7.3

pretty bad
Typical Repair Cost:
No data
Average Mileage:
71,820 miles
Total Complaints:
6 complaints

Most Common Solutions:

  1. not sure (6 reports)
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2012 Audi Q5 engine problems

engine problem

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2012 Audi Q5 Owner Comments

problem #6

Feb 012016

Q5

  • Automatic transmission
  • 85,000 miles

A D V E R T I S E M E N T S

The car has been burning extra oil for about 5 months. I have brought it to the dealership twice and they say there are no issues. It is now using an extra quart of oil every 500 miles or 10 days or so. This is truly excessive and I know from this site that Audi has already settled a class action suit for the same issue with other models.

It appears they have agreed to fix the crank shafts and reimbursed people for their costs in that case.

From a cost perspective, this is the equivalent of suddenly have 25% less gas mileage. From an inconvenience stand point, I have been in NH where I couldn't find the appropriate oil and had to make a decision, non-synthetic or drive down a quart.

Anyone else with a Q5 experiencing this issue?

- , Andover, MA, USA

problem #5

Sep 042017

Q5

  • Automatic transmission
  • 77,000 miles

Unfortunately, closest dealership is 4 hours away. Scheduled for an oil consumption test, which is in 2 parts.

1st, they check for an obvious problem then top off oil.

You then drive for 600-700 miles.

2nd part, you must then return to the service department to measure consumption.

This is a pain because of the distance for service and I know I'm driving with a significant issue.

Total cost just to diagnose problem will be $292.00

- , Medford, US

problem #4

Nov 302015

Q5 2.0L

  • Automatic transmission
  • 85,000 miles

Purchased the car new from the dealer. It has always consumed oil but late last year the oil consumption jumped. It currently has 90K miles and is using about a quart every 500 miles. Audi has a class action lawsuit settlement but is claiming our car is just out of the extended warranty and because we had it serviced outside of the dealership for a period of time, they prefer to spend their money fixing cars that they maintained (made money on).

Spent a bunch of money to purchase this car and now they say its needs a 8K fix, total junk. Audi's lack of customer service, poor product quality and their larger corporate dishonesty (VW fraud) is disgusting.

- , Tacoma, WA, USA

problem #3

May 202014

Q5 Premium Plus 2.0L Turbo

  • Automatic transmission
  • 45,919 miles

A D V E R T I S E M E N T S

Bought this 2012 Audi Q5 from a Toyota dealership June 2015 with about 108,000 km / 66,000 miles on the odometer. I can see why the previous owner had traded it in. From the maintenance records left in the car (awesome), I could see that it had started needing oil added (between oil changes) at some point before 74,000 kms / 45,000 miles (when I noticed the first receipt for oil in the previous owner's records). Since I've owned it, the oil consumption has steadily increased from just over 1L/2000 miles to 1L/1000 miles, which is now 'excessive' by Audi's standards. The vehicle had a misfire on cylinder #3 at 54,000 kms / 33,000 miles and then again at 113,700 / 70,000 miles, which resulted in all spark plugs being replaced. This suggests to me, at minimum, that a faulty ring on that cylinder is causing oil loss and a fouled plug. Since oil consumption has increased, I suspect that fouled plugs will be required periodically as well.

From my power googling on the topic, even though this oil consumption problem was supposed to have been rectified by the 2012 model year, have been able to determine that my vehicle, built in Oct/2011, has one of the faulty engines (engine code CAEB). In my complaints at the Audi dealership thus far, the initial numb/dumb "we've never seen that problem" response has given way to talk of an oil consumption test at my cost, but as yet no offer to assist in getting Audi to foot the ring job. But that was when my oil consumption was not yet excessive by Audi's standards. But now it is, so when I bring it back, I will be more insistent on getting them to help me fix this manufactures defect at their cost. I see from the online literature on this that Audi response seems to range from all costs covered to part-covered. This car has been meticulously Audi serviced since new, so they cannot come up with any excuses. I have a friend who had experienced the same oil consumption problem with a 2009 Audi A4 – it was using a litre every 200 miles by the time Audi gave in to a ring job. We'll see how it goes. I will update this post one way or the other, but if they don't fix it, I will be dumping it. The real shame of this is the negative impact this problem has on other mechanical components, such as the turbo and exhaust/emission systems. Even if they fix the rings so there is no more oil consumption, these other components will no doubt be gummed up to some extent.

- , Calgary, AB, Canada

problem #2

May 162016

Q5 2.0t

  • Automatic transmission
  • 68,000 miles

I noticed an excessive oil consumption over a year ago but the dealer led me to believe no one else had this issue. Over the past few months the issue seems to get worst - 1/2 quart every 2000 miles. I called the dealer but they told me I would have to pay for the repairs although Audi knows of the issue. Called Audi Customer Service and after checking my VIN they told me the same, although it is well known the problem was fixed mid year of that model year. I was about to purchase another Audi later this year but it would seem it would be a poor decision on my part: love the product but hate the fact Audi does not stand behind their product on a known issue.

- , Grand Rapids, MI, USA

problem #1

Apr 012015

Q5 2.0tiptronic

  • Automatic transmission
  • 70,000 miles

It came to my attention at 70,000 miles that I had to occasionally add oil between oil changes. At 95,000 miles the oil consumption increased. Currently at 100,000 miles oil consumption increased to a quart of oil every 1000 miles. Two auto repair businesses, including Shearer Audi of South Burlington Vermont, have looked at my car. Each repair business tells me that there are two costly possibilities to fix the car. The bottom line is that it seems to need a new engine block and pistons and all. It seems that Shearer Audi Service Rep should have warned me that there might be a problem with the oil consumption before my Audi’s warranty was up.

It also seems that the 2012 Q5 should have been included in the class action oil consumption lawsuit. Audi has been aware of this defect for years and yet the 2012 2.0T engine does not seem to be redesigned to fix the problem.

I owned a 2001 Acura MDX for 12 years and put 289,000 miles on the car. It never had such a crazy expensive repair.

- , Shelburne, VT, USA

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