really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 BMW 320 brakes problems

brakes problem

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2013 BMW 320 Owner Comments

problem #3

Jun 062015


  • 9,000 miles


I was driving down I-5 South on June 6 at about 6.30 pm with 2 of my friends. There was traffic on the highway and I applied my brakes after seeing the vehicle in front of me slowing down to a complete stop. My car slowed down but it would not come to a complete stop. It kept rolling. I pressed the brakes hard but I could feel a squealing feeling in the brakes and it just would not stop.it kept rolling. I released pressure on the brakes for a moment and applied full pressure again but still it would not stop. I felt like something was leaking as I pressed down on the brakes and the the complete hold and stop that happens after the brakes are pushed to the floor did not happen this time. I pulled the hand brakes but by that time it was too late. My car then rolled on bumped into the car in front of me which made it come to a stop. I would like to add that this has happened previously in the past. The first time it happened I had sent my car to BMW seattle when my car shifted to neutral by itself because of an engine failure and as it was rolling down I pressed the brakes but could not push it down. I hit a pavement by the right to make it stop.BMW seattle said that they could not find any fault even after me repeatedly telling them that it did happen and something was wrong. This issue resurfaced a few weeks back but luckily there was no one in front of me and after repeatedly releasing the brakes and pressing it hard with full force I made it come to a complete stop. Unfortunately this time I met with an accident because of this issue. I am now really unsure of driving my car anymore.moreover my trust on BMW is compromised as they told me that this issue cannot and did not happen. If the service team cannot find a genuine fault with their system that is happening repeatedly I don't think they can be trusted with the safety of the car.

- Seattle, WA, USA

problem #2

Sep 172013

320 4-cyl

  • miles
Re: tcn-kdn21-40701 on 9/17/13 I was involved in a car accident. I was unable to stop my car as it rolled down a hill - although I applied the brakes. The accident occurred as I was leaving a driveway which is positioned on a hill. Immediately prior to the accident a warning message flashed on my screen. I then heard a loud "pop" and then a "grinding" noise. As I applied the brakes the car continued rolling down the hill and the airbag popped out - knocking me unconscious. I was unable to stop the car. When my car reached the bottom of the hill, it hit the back of another car and then traveled across the highway. It's a miracle I wasn't killed! ironically, the make/model model of my car was recalled the week after my accident. (refer to NHTSA recall # 13V454000). BMW checked my car after the accident and claimed that my car passed with "flying colors". this does not make sense considering that the cause of my accident was due to my inability to stop the car - yet the car was recalled due to braking problems. BMW was also unable to provide me with an explanation regarding the grinding noise, the popping sound or why my airbag deployed prior to the crash. My car fit all of the criteria for the cars BMW were recalling. When I initially asked BMW if my car was on the recall list they first told me that they did not have the complete VIN# list. When I inquired the second time - BMW claimed that my car's VIN # was not on the recall list. I do not believe BMW. And the fact that BMW checked the car and claimed nothing was wrong with it is like the police policing the police. BMW does not want to acknowledge that my car was subject to the defect that it was being recalled for which is why the accident occurred. BMW does not want to subject it self to litigation. However, I do not accept BMW's findings because it is not objective. BMW is lying.

- Linden, NJ, USA

problem #1

Jan 272013

320 4-cyl

  • 2,250 miles
The subject vehicle accelerated unexpectedly when the car was slowly turning into a parking space in a parking lot. The driver had to suddenly press very hard on the brake in order to stop the car.

- Mclean, VA, USA

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