The contact owns a 2008 BMW 328I. The contact stated that upon starting the vehicle, the radiator would overheat as the temperature gauge would indicate that the engine was hot. The contact had taken the vehicle to a dealer where it was discovered that plastic parts inside the reservoir including the head gasket had melted and entered the radiator, which caused the failure. The contact also stated that while driving at 35 MPH, a greyish smoke began to emit from both the undercarriage and the engine of the vehicle. The contact pulled over and exited the vehicle with his children as he witnessed flames emitting from underneath the vehicle. A motorist behind him was able to pour a jug of water onto the fire which extinguished the flames. Due to the failure, the contact had the vehicle towed to his home. The manufacturer had been notified of the failure and informed him that the vehicle would not be covered under warranty. The contact had made minor repairs to the vehicle but the vehicle had yet to be repaired. The failure mileage was approximately 127,000.

- Milton, WA, USA