Unable to unlock/lock doors on car (obviously very worrisome), unable to use turn signals, no interior lighting controls or functionality. Unable to control headlights, they still do turn on but I cannot control them. Cannot adjust any mirrors electronically. Some speedometer lighting affect or but the dials do still work, cannot see all buttons inside interior due to electrical issue. Problem: Footwell Control Module (FRM) needs replacement costing around $1300 to do minimum from dealer. This module controls all of the functions above and has gone bad. This FRM module is hidden and not easily gotten to tells me something like a fuse needs to be installed just in case a power surge from the car happens so the car does not break this very expensive equipment. Looked into it online and apparently this happens very often and one guy had to have his replaced twice. This is an obvious issue that will require a remedy.

- Edgewater , FL, USA

Prior to this incident with my car i was having alot of power issues, the car was giving me alot of issues starting up or after being parked it sometimes wouldnt want to turn on i took my battery to get checked and battery had no issues and i continued to start to have electrical issues with my turning signals my lightning and windows stopped working until January 7 as i was driving my car just began to slowly slow down and completely stopped working that not even a jump start would help it turn on and it lost complete power and function and 2 months after i was contacted about its most recent recall and prior to that i also remember that my coolant wasnt lasting me as usual After being affected by the pandemic and loosing my job while being pregnant and finding out about my cars recall i was afraid of my safety and my kids safety that i havent felt safe to take to a mechanic out of fear that our lifes can be danger if the vehicle catches on fire the way the recall stated that it could happen and its brought major stress and trouble since nothing has been done because i havent had a vechile since

- Hawthorne, CA, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" Footwell module. Computer system that controls turn signals, headlights, highbeams, windows, door locks etc. Yes it is available for inspection. How was your safety or the safety of others put at risk? I can't use my turn signals, highbeams, headlights, Windows. I can't signal my cars lane changes or see clearly at night. I can't roll the windows down or up which creates a unsafe hazard. My child is able to climb out of the window in the back seat while I'm driving. I have zero control over the windows. I can't determine if my child's door is open or closed when the car is in motion. My car doors no longer lock at all. My child can open up the door at any moment that the car is in motion. I'm unable to see at night without my highbeams. I'm now forced to drive with reduced visibility. Has the problem been reproduced or confirmed by a dealer or independent service center? Both by a dealership and independent shop. There have been reconcurring warrantee coverages offered but no recalls despite the clear determinant to safety. Common usage of the vehicle at this point in time is a safety concern of all surrounding users and transportation vehicles. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The manufacturer has inspected this module concern. I'm very sure that there have been accidents associated with this module malfunction. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" There are zero signs of this issue prior to it's failure. The failure had no warning.

- Baltimore, MD, USA

The FRM module has failed for a 3rd time in my 328xi. This module distributes power to many components and since it has failed I have no headlights, no turn signals, no interior lights, no dashboard lights, and cannot roll my windows up or down. This is a known flaw with these cars and if you look on eBay there are bootleg repair services than can temporarily reset it however they often fail again. There are dozens of these sellers on Ebay and all list +1000 sales for their repair services so clearly this is widespread and affects many BMW owners. BMW denies there is an issue but has placed a 10 year warranty on the part, however all 3 series affected by this part are over 10 years old and not eligible for this warranty. Digging around on BMW forums this seems extremely common and almost anything can cause the FRM to fail. Headlights burning out, weak batteries, replacing interior dome lights, and even BMW connecting to the OBDII port to read the ecu are common causes of the FRM failing. I don't understand how they can get away with putting a limited warranty on this and not a full recall when it's clearly a safety concern as I can't safely or legally drive my car with no working lights, and in the event of an emergency cannot roll down my windows to get out of the car.

- Quincy, MA, USA

My vehicle windows are inoperable, hazard lights are inoperable, side mirrors are inoperable, turning signals are inoperable. The vehicle is in motion while turning signals are inoperable creating a hazard. If vehicle breaks down hazard warning lights is inoperable creating a potential vehicle collision. Windows unable to roll down in an event of being pulled over. The component or part that is creating this safety issue is the frm module or footwell module of the vehicle.

- Tucson, AZ, USA

One day my driver door panel just stopped working I could no longer roll down my front windows and only the back windows go down using the back window controls only. Also my blinkers randomly stopped working and the lighting in my car also does not come on in the dash area and inside mirror. When driving it is a danger because I cannot use a blinker or roll down the front window to signal that I need to make a turn.

- Long Beach, CA, USA

Footwell module failed. This is a known issue by BMW. Device controls accessory lighting, central locking system, turn signals, and power windows. BMW si B01 20 16 released extending warranty on frm to 10 years, 152000 miles. Frm on my vehicle failed at 195,000. Total replacement cost was $1,000

- Temecula, CA, USA

The headlights, blinker lights, dash lights, interior lights, and power to the windows doesn't work. From my research online it is because of the footwell (frm) module going bad. The issue just started once I started the vehicle and nothing worked when it did prior to parking.

- Blaine, WA, USA

I purchased my vehicle and my 3rd top center brake light has never worked. My tires the tread seems low and I should have had new tires on the car when I purchased it. The steering seems more difficult when turning than it should be. Also I didn't receive 2 keys. My owners manual says I should receive 2 keys. I also had to order my owners manual and my car didn't come with it's owners manual.

- Olympia, WA, USA

Purchased a 2011 BMW 328I used it came with extended warranty the first issue I had was in my foot well module I came in from work parked car in drive way woke up the next morning to no headlights turn signals and car would not start I contacted BMW because there was a recall on the foot well module took car in to get everything checked out BMW replaced foot well module said everything was ok drove car home thinking everything was ok parked car woke up the next morning car was completely dead no power so I took battery to get tested and had to replace the battery also the battery terminal cause saftey terminal went off from there I replaced everything that was needed car has power but will not crank had it diagnostics said it was relay replaced all the relays in the car no start same issue had the crank position sensor replaced still no start battery good looked online to see that the frm could cause electrical issues which is clearly the issue but all problems to this point got worse since module was replaced by BMW dealership and diagnostics by them stating everything was ok. Ive literally exhausted my options of buying and replacing parts and the problem persist when I contacted BMW about the recall on the electrical problems with the foot well module instead of them just replacing a module and saying my electrical was ok when it clearly was not

- Boone, NC, USA

When I turn on my air conditioning my car overheats when I was driving home from work it started to overheat and I was stuck on the highway for about 2 hours I need this problem fixed as soon as possible I am in fear of this happening again

- Meriden, CT, USA

My 16 year old granddaughter was driving her BMW when all of a sudden a message popped up on the screen to use caution and take the car to a BMW service center for service. She is a new driver she could at that time could not drive over 20 mph. She was terrified. We called for a tow at her request. We sent for help

- Chattanooga, TN, USA

I have a BMW 328I series 2011 4 door sedan vehicle ) I purchased my car 2018 April and since the 1 St day it has given me electrical problems diagnostics nor any mechanic have found soultion the vehicles battery suddenly drains I have gotten 5 new batterys replaced because they end up being bad and I always have a drained battery after 3 or less hours of recently usage also the vehicle in various occasion turns of in the freeway, while driving in the street etc. When it shutsdown lights flicker, and in dashboard theirs shortage noise and in the dashboard the ground picture with the vehicle is red (no check engine ) my brake light is permanently on then after 1-2 min car turns on completly well and the ground logo with the vechile is yellow but it can turn of and do the same in 1-3 min or sometimes it wont do it until 4 hr or the next day but it is a constant thing everytime I drive the vehicle I have started to worry because I noticed my battery full of acid and I replaced it three time because TR scid is melting the metal were the battery goes and it is next to the gas tank

- Highland, CA, USA

Electrical system malfunction. BMW dealer ship not taking responsibility for these defects, the sparks plugs keep burning out due to the car overheating.

- Pasadena, MD, USA

Both driver and passenger led tail lights are starting to fail. Both are flickering and one is dimming, this is happening on the tail gate mounted lights

- Oshkosh, WI, USA

Footwell module failure caused the turn signals, interior lights, power windows to fail to operate. The failure occurred when a mechanic tried to run diagnostics on the vehicle during routine service.

- Chicago, IL, USA

My vehicle is equipped with halogen headlamps and halogen drl. The car has poor road visibility at night due to the design of the headlamps. I brought the car into BMW while it was under warranty for uneven brightness in the headlamps. The techs just adjusted the headlamps, but this had no effect on the visibility. During my next warranty visit, I brought up the headlamp issue again and the service advisor said that that when the car hits bumps the headlamps go out of alignment. The headlamps were then again readjusted. This still didn't improve the headlamp situation. Just recently I saw on fox five news that my model vehicle had the worst rating for headlamp quality. Fox five news stated that owners of my vehicle should use high beams when they can't see well at night. I live in the city and I can't drive with high beams on all the time. This is unacceptable for a luxury car brand. This is a dangerous safety issue affecting many other similar models out there. BMW should rectify this problem for all these models.

- New Hyde Park, NY, USA

Vehicle was delivered on 2/3/2011 and has experienced ongoing & unresolved electrical shorts, battery discharge, failures to start, erroneous door ajar messages, service engine soon & electrical malfunction messages leaving passengers stranded. Vehicle towed to dealership(s) 2 times. Dates/mileage of failure(s): 19feb2011 / 377 miles, 18apr2011 / 2,336, 01jun2011 / 3,816, 12 Aug 2011 / 4,690, 24oct2011 / 6,867, 21oct2011 / 6,943. Formal notices served to braman BMW / miami, South motors / miami & BMW corporate / NJ to repair or replace vehicle have gone unanswered. Pending lemon law / legal action currently pending.

- Miami, FL, USA