5.6

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,997 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 BMW 328 steering problems

steering problem

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2012 BMW 328 Owner Comments

problem #4

Apr 232018

328

  • 33,000 miles

A D V E R T I S E M E N T S

I left my car in my driveway for nearly 2 months without driving it over the winter months in new england. Upon starting the car on nicer weather, my steering wheel would not move. I can drive the car in a straight direction but the steering wheel just wouldn't budge. Had a BMW dealership diagnose the issue and fingers were pointed at hitting a pothole that caused impact and therefore damaged 4 bolts holding the steering rack to the motor. However, they could not figure out how I was driving it perfectly fine before storing it for winter, and how 3 bolts was already missing and the last bolt was corroding and eventually fell off. Nice, not a mechanical issue so not BMW's responsibility. This means I was driving the car with 1 bolt holding the steering rack to the motor for an unknown period of time. The car gave no warnings whatsoever and I am lucky that the last and final bolt held together until the car was not being driven. If the last bolt gave up when the vehicle was moving, then I may not have been so lucky. Why would an impact that strong, as described by the BMW technician, not fully rip apart the bolts" why was I able to drive normally for weeks without issues? how did it not cause any other issues around the wheel or suspension and only 4 secluded bolts were affected? what would have happened if all the bolts gave up while the car was being driven? how does a BMW cannot withstand normal impact with its fine german engineering" Ford had recently recalled almost 1 million vehicles because their bolts were faulty and would corrode under water/snow with salt. Tesla did the same recall earlier this year. Please note Tesla uses the same manufacturer for these aluminum bolts which are susceptible to corrosion as BMW.

- Framingham, MA, USA

problem #3

Feb 232018

328

  • 0 miles
While pulling out of the garage, a warning message "chasis stabilization: Drive moderately" appeared on the dash and had no power steering and was making whirring noise when the steering wheel was turned. Stopped the car and walked back into the garage and found a sheared off bolt on the floor. Upon further inspection, found all the three bolts on the electric steering motor sheared off & missing and the steering motor was about to fall off from its place and excessive corrosion was also noticed. The one bolt found on the garage floor must have been the last one holding the motor in place. Glad this happened on the driveway and not at freeway speeds or when making a turn.

- Winfield, IL, USA

problem #2

Jul 312016

328

  • 25,989 miles
While in line in a drive thru the vehicle turned off suddenly losing all electrical power and power steering. Upon trying to start "charging malfunction" appeared on the information screen in with a red warning sign. Tried 2-3 times to turn over starter. When vehicle turned on it was time to move forward. When trying to exit drive thru drive way vehicle was very heavy and almost impossible to turn. Finally after several back and forth attempts vehicle was moved about 50 feet to a safe parking location.

- El Cajon, CA, USA

problem #1

Oct 312012

328

  • 5,000 miles
The contact owns a 2012 BMW 328I. While driving approximately 40 mph, there was a complete loss of power steering with an illumination of the power steering warning indicator. The contact applied significant force to the steering wheel in order to maneuver the wheel. The vehicle was maneuvered to the side of the road where the engine was turned off. Upon restarting, the steering wheel functioned normally with the warning indicator illuminated. The vehicle was taken to an authorized dealer for inspection where they advised the contact that the battery was low voltage. The vehicle was not repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 5,000.

- Palm City , FL, USA

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