Good day,
This letter is a follow-up to a complaint that I have with my 2012 BMW 335i.
Dear sir or ma'am,
I am sending this letter to you because I am sadly disappointed in the structural make up of my vehicle and I am not sure who to send the email to. I had the grand opportunity to visit the BMW Showroom and museum in Munich today, 26 June, and I spoke with a gentleman named Matt about an issue that I am having with my car (2012, 335i convertible, hard top). Upon returning home I must have all of the weather stripping replaced around the top because it leaks. I wash my car bi-weekly and I use BMW car cleaning products. I live in Jacksonville, Florida, but not near the ocean. I thought this was a peculiar incident because I also own a 2003 Honda Accord with 170,000 miles and I have had no major problems with this car. My BMW has 70,000 the warranty has expired, and I follow the maintenance schedule; nevertheless, I have had problem after problem with it.
I've had to have the seatbelt replaced because the latching system broke, the coolant reservoir replaced because it was leaking, gasket replaced because it was leaking twice, and the car rim cracked.
I truly love my car and it is the ultimate driving machine and a driving experience that parallels to no other. I enjoy my car every time I get behind the wheel. I planned to purchase another, but my experience, repair wise, has been less than stellar, it is truly Bleeding My Wallet.
Thank you for your time and attention,
Sincerely,
I have been in contact with Tom Bush BMW, Jacksonville, FL and there is a 280$ charge for the water test, plus the cost of repair, and I have to have my windshield replaced because the stripping is coming apart. I am appalled that I have had so many issues with this vehicle. When I purchased this car, my thinking was that I was receiving a premium vehicle; it is far from that. I could have saved a lot of money and purchased a Hyundai and still not have had this problems that I have had with this one.
Thank you for taking time to read my complaint.
Sincerely,
Unsatisfied customer who will take her business elsewh
A D V E R T I S E M E N T S
Good day, This letter is a follow-up to a complaint that I have with my 2012 BMW 335i.
Dear sir or ma'am,
I am sending this letter to you because I am sadly disappointed in the structural make up of my vehicle and I am not sure who to send the email to. I had the grand opportunity to visit the BMW Showroom and museum in Munich today, 26 June, and I spoke with a gentleman named Matt about an issue that I am having with my car (2012, 335i convertible, hard top). Upon returning home I must have all of the weather stripping replaced around the top because it leaks. I wash my car bi-weekly and I use BMW car cleaning products. I live in Jacksonville, Florida, but not near the ocean. I thought this was a peculiar incident because I also own a 2003 Honda Accord with 170,000 miles and I have had no major problems with this car. My BMW has 70,000 the warranty has expired, and I follow the maintenance schedule; nevertheless, I have had problem after problem with it.
I've had to have the seatbelt replaced because the latching system broke, the coolant reservoir replaced because it was leaking, gasket replaced because it was leaking twice, and the car rim cracked.
I truly love my car and it is the ultimate driving machine and a driving experience that parallels to no other. I enjoy my car every time I get behind the wheel. I planned to purchase another, but my experience, repair wise, has been less than stellar, it is truly Bleeding My Wallet.
Thank you for your time and attention, Sincerely,
I have been in contact with Tom Bush BMW, Jacksonville, FL and there is a 280$ charge for the water test, plus the cost of repair, and I have to have my windshield replaced because the stripping is coming apart. I am appalled that I have had so many issues with this vehicle. When I purchased this car, my thinking was that I was receiving a premium vehicle; it is far from that. I could have saved a lot of money and purchased a Hyundai and still not have had this problems that I have had with this one.
Thank you for taking time to read my complaint.
Sincerely, Unsatisfied customer who will take her business elsewh
- Ruthie S., Jacksonville, FL, US