This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving on highway car engine died no warning light nothing There is recall for engine but bmw waiting for part they are denying its over 2 months to fix recall
I had my car repaired under a recall for VANOS bolts shearing/breaking off causing the engine to stop running. Issue has returned and car is unsafe to drive.
I was driving on a windy road and my car started making noise from the engine. The car stalled and would not start again, so I had to get a shop to tow my car. BMW has not fixed my car and it-??s been broken for 4 1/2 months.
As I was driving, my car started making a loud clicky noise and then stalled in the middle of the road and I had to call a shop to come and get it into neutral so it could be moved. My car has been broken since November because the engine bolts are unavailable. BMW has taken too long to get this easily fixed.
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the vehicle stalled and lost motive power. The vehicle was towed to the residence. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000. VIN tool confirms parts not available.
- Baltimore, MD, USA
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I have a 2011 SIX-cylinder BMW 528i. I was driving down the road and had a yellow engine light come on and my car lost all power and I coasted into a parking area and then had my vehicle towed to the BMW Service Center. They determined the problem was that the VANOS UNIT BOLTS had broken off and they repaired the vehicle charging me $6678.11. I found out about a recall for 2010-2012 5 series BMW-??s and my service advisor told me that I didn-??t qualify for is because the recall had expired in 2021. I called BMW North America and they referred me to NHITSA. I have a video sent to me from the service technician showing me where the bolts had sheared off. I feel that this should have been repaired by BMW at no charge to me.
SUBJECT: Recall Campaign 14V-176: N51, N52K and N52T Engine -?" Replace VANOS Gear Bolts, (This Service Information bulletin supersedes SI B11 07 14 dated September 2014). My 2011 BMW 528i has around 279000KM and Vanos Gear bolts are broken that Could Lead to Engine Stall and although NHTSA has issued recall campaign but BMW dealers are refusing the repair by saying that no such recall is showing against my vin [XXX]. As per online research this is a known issue in my car model and NHTSA has already issued a recall campaign#14V-176 as showing at the top of this statement. I had this issue with VANOS for almost 3 yrs as car was throwing error message once in a while and engine hesitates and bogs at lower RPM. Rough idling/ increase in engine misfires, Increase in fuel consumption. I changed several parts to troubleshoot but could not figure out the actual root cause of this problem, until recently an independent shop opened the engine to change the Engine valve cover/PCV valve, when they noticed that 2 VANOS Gear bolts are broken. That mechanic advised me to contact BMW immediately and stop driving the car as this can lead to permanent serious damage to my engine and car will stall immediately that may cause an accident or a crash. I have always taken good care of this car and hoping BMW to cover the parts/labor cost under recall campaign. I would really appreciate your help is getting this matter resolved with BMW Canada. [XXX]. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2011 BMW 528i. The contact stated that the driver-??s side headlight housing had an excessive amount of moisture inside. The vehicle failed to start. The daytime and parking light was illuminated. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
I have a F10 2011. I have been waiting on some reimbursement from BMW since 2017! now I can't find any record of their promises M. I bought my 528I in 2015. Replaces water pump twice, pully, tench-nor, more than 5 times, and some belts. It lagged on the fwy and other times it accelerates on its own. Every time I drove it, it smelled like it was on fire. Oh, let's not forget the faulty crank shaft and the airbag are both broken. And now, since 2018 it sits in the driveway looking brand new. Stuck paying my note @ $700. And have to rent from avis $1,000 a month. This is not fair. The last time I have heard from BMW North was over a year ago.
Was at my fianc grandads funeral Saturday 02/06/2021 and the car started acting strange immediately I heard strange noice coming from the front of the engine got a diagnosis and mechanic told me vvt issues got if fixed at a certified BMW tech and on his bulletin I seen the recall and he told me about this recall and that he gets many cars every week for this job he told me I would be reimbursed from BMW of North America I have all the recites for the labor and parts and I really need your help in getting this resolved
The vehicle engine light comes on everytime the engine heats up to normal operation. Tempareture and the revs up temporarily making it difficult every year to do emissions testing
The contact owns a 2011 BMW 528I. While approaching a traffic light, the vehicle stalled without warning. The contact was able to restart the vehicle; however, the accelerator pedal was depressed and the vehicle stalled. The contact stated that the vehicle became inoperable. The contact stated that the trunk of the vehicle was opened and he noticed water inside the vehicle. The vehicle was towed to the contact's residence. The water was siphoned from the trunk with a pump. BMW of columbia (located at 250 killian commons parkway, columbia, SC 29203, (803) 404-5400) was contacted by phone and was made aware of the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 168,000.
While make turns while driving the vehicle axel makes popping noise and steering wheel jerks violently. Took to shop they said nothing found wrong with car. Cv axel replaced on both sides problem still persists.also not even 10K miles the car went thru 2 belt tensioner causing the drive belt to snap/tear.
Recall in regards to the PCV heater(blow-by-heater) which also caused my engine to malfunction. My car has not been driven since Dec 2017, the recall didn't get replaced until almost may of 2018. During this time I had to store my own vehicle and drive it down the day of the vehicle. My vehicle has now experience whistling, shaking/vibration of the car and the check engine light has came on. The recalled failed my car and the dealership initially agreed to this over phone but then retracted their statements in text messages. I have been nothing but a loyal customer and to be treated as such is a disgrace. The problems that are happening now correlates with the problems of the recall.
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA campaign number: 17V683000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called BMW of sterling at (571) 434-1944 (21710 auto world cir, sterling, va 20166) where it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 528I. The contact stated that the vehicle emitted an abnormal burning odor while traveling various speeds. The contact received notification of NHTSA campaign number: 17V683000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Global imports BMW (500 interstate N pkwy, atlanta, ga) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was approximately 92,000. VIN tool confirms parts not available.
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA campaign number: 17V683000 (engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called (momentum BMW at 855-645-6452 (10002 southwest fwy, houston, tx) where it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Surrey, CA, USA