This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
MY CAR (2013 BMW 528i) STARTED MAKING A TICKING NOISE EVERYTIME I TURN THE STEERING WHEEL. I ALSO NOTICED WHEN THIS STARTED THAT THE DRIVER AIRBAG RESTRAINT SYSTEM MALFUNCTION LIGHT ALSO CAME ON. I RESEARCHED THE ISSUE AND IT APPEARS THESE TWO SYMPTOMS ARE ASSOCIATED WITH ONE ANOTHER. I AM NOT SURE WHAT THE CAUSE OF THE ISSUE IS BUT THE STEERING WHEEL TICKING IS CAUSING THE AIRBAG SYSTEM TO MALFUNCTION WHICH POSES A HUGE SAFTEY ISSUE. A RECALL SHOULD BE ISSUED AS I'VE SEEN IT IS A COMMON MALFUNCTION AND IT SHOULD NOT BE.
My wife was turning hear steering wheel and heard a "click" and then she got some lights on her dashboard. Upon further inspection, the "clock spring" failed. From reading online this seems to be a fairly common failure with 2013 BMW 5 series. It is a serious design flaw because when it fails the following items are no longer operable (horn, airbag or any other items that are located on the steering wheel).
- Bedford, NH, USA
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- Harlingen, TX, USA