This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver's side heated seat burned hole on left side of seat when activated and singed wife's jacket while driving. Small hole burned into seat. BMW refuses to accept any responsibility to repair damage and correct defect despite numerous incidents over a number of years which they are well aware of. This is potentially a dangerous situation for cabin fire and occupant burns.
Cold morning, turned seat heaters on. Drivers side seat heater turned on and failed, burning through seat and burned pants on driver. It failed one time, had disconnected. Burned hole in seat. Nothing done yet, trying to get BMW to replace, as this was a problem with there 7 series, exact same failure, as I found they had a recall on the 7 series to replace seat heater. Why not on 5 series, same seat and problem!!
- Killingworth, CT, USA
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- Norfolk, VA, USA