10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 BMW X1 seat belts / air bags problems

seat belts / air bags problem

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2018 BMW X1 Owner Comments

problem #3

Jan 122022

X1 4-cyl

  • miles

A D V E R T I S E M E N T S

At-fault vehicle (charged with improper lane usage) in Toyota Corolla attempted to abruptly merge left from "local lanes" going north of IL 53 to the "express" lanes hitting a Toyota Camry which veered into my front right tossing me across 3 lanes taking out 70' of guardrail and totaling my 2018 BMW X1. My airbags did not deploy. My engine came away from the chassis and left front wheel came away from the vehicle as well. It is my opinion at least one airbag/safety restraint should have been deployed. I submitted a report to this department February 1, 2022. I heard back in June and nothing else ever happened even after I submitted the requested information. See the email stream last week from [XXX], HR, NHTSA-----> Good morning [XXX], I reviewed the documents you sent me and it appears you submitted everything [XXX] requested. The information my contact gave me is as follows: -€œThe customer can go to the NHTSA Report a Safety Problem web page on NHTSA-€™s public webpage (link below) and complete the required information. They can also call the toll free number at 888-327-4236, Monday-Friday 8am-8pm ET to report as well. Report a Vehicle Safety Problem, Equipment Issue | NHTSA-€ Let them know you submitted your complaint back on February 1, 2022, and [XXX] contacted you and requested additional information to include the location of the incident, the Police Accident Report (you submitted), nature of injuries (you submitted), the event recorder report (which you notified him that you did not have), and manufacturer complaint number (which you provided to him). The last time you heard from him was June 10, 2022 when he requested the additional information and you provided the information later that day. Let them know you are trying to bring closure to this matter. I hope this helps! [XXX], HR, NHTSA INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Palatine, IL, USA

problem #2

Jan 122022

X1

  • miles
Serious highway accident in Chicago suburbs whereby car was totaled. Engine came away from chassis after ramming into and taking out 50 feet of guardrail and coming to a screeching halt. Left front wheel came away from vehicle in its entirety. No front, side or overhead airbags deployed whatsoever. Traveling at 50MPH at time of accident. I have pictures if required.

- Palatine, IL, USA

problem #1

Jan 122022

X1

  • miles
I was in a 3-car accident through the fault of another driver. This was on a highway in northwest suburbs of Chicago. Very serious crash ending in a totaled vehicle. Severe (left) front end damage with engine disengaging from the chassis and left front wheel coming off vehicle. I believe I was put at high risk of losing my life because none of the airbags deployed inside the vehicle. The car was viewed by state police (police report available) and insurance representatives officially deeming the vehicle "totaled". Based on my VIN, there were no pending airbag recalls on file. See uploaded pictures

- Palatine, IL, USA

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