This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a new 2019 BMW X3 xdrive 30I midsize SUV on August 31, 2019. I specifically chose the driver assist option that includes both lane departure and blind spot warning features. Upon testing to verify that these features were functioning properly, I discovered that the steering wheel vibration warning feature did not work. No vibration at all was detected whenever I changed lanes even though I set the desired vibration level to the highest setting and I was very careful to drive at a speed, 50 mph, for which the feature should be active. This was also true of the blind spot warning--no vibration detected. I verified that both safety systems had activated by observing the appearance of the lane departure icon in the instrument panel and the illumination of the triangular light in the outside mirrors upon approach of a vehicle in the adjacent lane. However, no vibration was detected in the steering wheel when I purposely changed lanes without signaling on testing the lane departure feature or when I signaled to change lanes with another car in the blind spot in testing the blind spot feature. The blind spot visual warning lights in both outside mirrors worked ok, but no vibration was detected when signaling to change lanes. I reported this to the dealership and their diagnosis was a faulty motor that generates the steering mechanism vibration. A new part in on order. I'm reporting this to alert others who may not have tested for proper functionality of these safety features. One has a visual warning for the blind spot feature to backup the steering mechanism vibration, but not so for the lane departure. The absence of vibration could be a significant safety issue for anyone depending on the proper operation of this feature.
At 9am this morning the hatch back had been open for an unknown amount of time. I closed and locked the car and at 3:30pm this afternoon the hatch had popped open again. This is the fourth report of the same issue this week.
The lane departure warning system on my new BMW X3 (purchased May 3, 2019) does not work. This is a non-trivial failure in BMW's so-called "intelligent safety system." The response I've received so far from my BMW dealer in ocala, Florida is unsatisfactory. They insist it is working, just at a slight vibration. I feel no vibration, and have had several people drive the car and agree. During a lapse in concentration ' which is what this feature is intended for ' there is no warning of lane departure. It's not a safety feature if it doesn't work. I find it hard to believe that BMW safety engineers would want the function to be imperceptible even at the "strong" setting. BMW apparently thinks this feature is important, as the company placed an associated lighted button right in the middle of the dashboard! perhaps they are waiting for someone to get hurt or die before acting. Please research this problem on behalf of customers before that happens. Thank you.
This vehicle has the 'lane departure feature warning". this feature has 3 settings, from light to strong. On the first two settings the steering wheel does not vibrate at all, on the strongest setting the vibration for the most part cannot be felt either. I had a 2014 X5, steering wheel definitely had a pronounced vibration that was felt. Brought it back to BMW, engineers say that they had complaints that the X5 vibration was to severe so they made it less obtrusive. If you have three modes of operation and two modes do not work at all, and their strongest mode is barely perceptible, this safety feature is not working, especially if you are depending on it. I have tried it at all speeds, actually the faster you are going especially above 55 mph, you do not feel the steering wheel vibrate at all.
The plastic covers over the lower child safety restraint buckles ripped out during driving, causing the child seat to become loose and unsafe. The angle of these covers forces the child seat lower buckle to angle horizontally outwards. These covers are only secured by a thin plastic tab, so if the pressure of the strap pulls upwards on the cover and breaks the tab during an accident or regular usage, the child seat straps will become loose and the child will be at serious risk of injury. The child seat I had this happen with was a common, best-selling brand in both the U.S. and europe. There was no failure with the seat itself.
A D V E R T I S E M E N T S
- Albuquerque, NM, USA