This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V138000 (power train). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V138000 (power train). The part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V138000 (power train). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact spoke to a dealer who stated the parts for NHTSA campaign number: 16V071000 were unavailable the contact had not experienced a failure. Parts distribution disconnect. Updated 07/12/17 updated 09/22/2017
Takata recall. The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V138000 (power train). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer and was informed that the parts were on backorder. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Irvine, CA, USA
Search CarComplaints.com for these popular complaint phrases...
It has been 1 year since BMW notified me of takata recall on my car and the problem is still unresolved, no communications since, I have called service dept. Several times and all I get is "we'll call you when the parts are available."
Acceleration issue when starting from a stop position. Whether pulling out in traffic or just simply accelerating, this vehicle stalls and then kicks in. Terrible handling. Definite safety issue.
Hello, my name is [xxx]. I am 77 years old man and more than 50 years driving experience. I bought BMW X5 October 2013 from tenafly BMW dealership. This car was my lifetime dreamed car. Like a BMW sales slogan "ultimate driving machine? I would like to have an experience BMW car's joy of driving. But after few month later I was disappointed to have BMW X5. When I drive to accelerate push the gas car dose not respond as quickly as pushing gas. So I told the mechanic my problem they did software upgrade. After software upgrade car was good responding drive. But few weeks later back to old condition. These things four more times I did. Could you possibly help me out of these problems and my frustration? here are my problems: 1. sluggish and hesitating running when acceleration 2. between transmission and gasoline sensor problem"!(I think) 3. not smooth transition and feel heavy moving 4. this is not BMW X5 power running weak. 5. driving terribly heavily responding. 6. I was recalled for front airbag. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Vehicle developed significantly reduced fuel mileage after the first 500 miles. In town range dropped by 40% to 7.8 mpg over the same route, independent of gasoline source or grade. Exhaust gases are very hot and exhibit a pronounced sulfuric, gunpowder like smell. Electrical fans constantly on during city driving attempting to cool the engine. Excessive carbon build up on exhaust components. Engine exhibiting rich running condition. A persistent mechanical engine whine developed emanating from the oil pump, possibly the alternator area of the engine compartment, peaking at 1700-1900 RPM under load. At 1,200 miles, the 8 speed automatic transmission developed erratic shift behavior between 1st-3rd gears. At fairly constant speed, the transmission is shifting between 1st and second gear, alternating up shifting and downshifting without establishing proper gear. Coming to a stop, vehicle surges revolutions by up to 500 RPM on the 3-2 downshift and up to 800 RPM on the 2-1 downshift, causing a sudden and abrupt halt, engine braking effect. Behavior is most pronounced in standard D transmission mode, minimized in ds mode and completely absent in manual mode with automatic downshift. At 2,200 miles, gunpowder like exhaust gas smell more pronounced and evident while average fuel mileage dropped to 6.4 mpg over the same course. Transmission experienced two incidents of failing to up shift into second gear followed by a mechanical clunk and sharp jolt after finally getting in gear. Vehicle does not exhibit any stored or active fault codes within the on-board diagnostics.
A D V E R T I S E M E N T S
- Porter Ranch, CA, USA