This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 BMW X5. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and diagnosed with Selective Catalytic Reduction (SCR) passive reservoir failure. The SCR passive reservoir was replaced; however, the failure recurred. The vehicle was taken back to the dealer and diagnosed with EGR module failure. The contact was informed that the EGR module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was 104,370.
- Escondido, CA, USA
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- Escondido, CA, USA