fairly significant
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
9,810 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 BMW X5 electrical problems

electrical problem

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2014 BMW X5 Owner Comments

problem #5

Mar 122016


  • 20,000 miles


While both in city driving as well as in the rules the car braked spontaneously with no one or nothing in sight. The road conditions were clear there was no one or nothing on the road that should have caused the pedestrian indicator to cause the car to apply the brakes. This happened on two different occasions and both occasions the roads were clear and on unobstructed. This occurred while I and my husband we're driving at speeds of approximately 30 to 35 mph. This is a potential hazard because sets spontaneous breaking can cause a rear end collision.

- Cheyenne, WY, USA

problem #4

Jul 122015


  • 20,000 miles
Car stalled while driving down the interstate. Car went into neutral and we were able to push button start. Exited the interstate and stayed on service to remain safe. Passenger restraint system notification appeared stating to remain in safety belts and contact service center. Car had bad smell and smoke came from rear hatch. Car in flames in less than one minute. We have police report, video, pictures, insurance reports etc. BMW needs to be accountable and others warned about these hazards,

- Longview, TX, USA

problem #3

Oct 012014


  • 1,000 miles
I have the "comfort access" option (soft close doors) and like many other people, my doors will open on their own sometimes. Driving down the road doing 40 and suddenly one of the doors will pop open and the dashboard light will come on.

- Tampa, FL, USA

problem #2

Jul 272014

X5 6-cyl

  • 8,000 miles
While returning home from Chicago, around 3:30 pm on Sunday 07/26/14 - I was exiting I-88 on the route 31 exit ramp. Halfway up the ramp the trunk/hatch of the X5 opened on its own. The car was traveling approx. 28 - 30 mph when the hatch opened under its own control. Both of the drivers (my) hands were on the steering wheel turning the vehicle well away from the trunk controls located on the driver side door at the time. My dog was located in the back/trunk of the car when the hatch decided to open. Luckily he was sleeping at the time it opened as there is usually no holding him back when it comes to entering or exiting the car. Combine this with the fact that I think he was confused as to why the car was still moving at the time the hatch opened, that by the time I got the car pulled over and in park; the dog ([xxx]), was just on the verge of jumping out and I was able to catch him when he attempted to do so. I was fortunate that the car directly behind me on the ramp saw the dog and stopped so I was able to gather the dog and return him to the car safely. I then proceeded to close the trunk using the button located on the hatch. The hatch/door operated without incident for the remainder of the ride home. While I'm grateful that no one was hurt or injured as result of this incident, the scene was still kind of terrifying. You're driving and the trunk on your SUV magically comes under power and opens on it's own" while the car was moving? with my dog in the trunk? what if I was doing 55 mph on the highway and I was in the middle lane of the highway" I previously scheduled the car for service because the trunk wouldn't open, but then it started working again, so I never brought the car in for service. So I've gone from the trunk not wanting to open to opening on it's own while the car is in drive and in motion. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- North Aurora, IL, USA

problem #1

Dec 112013


  • 50 miles
I have leased brand new 2014 BMW X5 on 12/09/2013. Suddenly after 2 days, it has broken. Heated steering function stopped working. Service department of my selling dealer kept the vehicle overnight and found out something is broken and the broken part has to be replaced. They said it would be going to take at least end of January 2014(this is what they told verbally). Neither service department of the selling dealer nor the manufacturer, guarantee when it can fix and refused to provide document evidence on that. Right now 2014 BMW X5S are on the road without having the replacement parts to fix in case of issues. In my case it is heated steering wheel, but I'm not sure the electronics of this vehicle since it has broken so new and it is taking longer time to fix which nobody knows when. What I believe is manufacturers should not release their vehicles, unless they have full control on their production lines. Also I ask document evidence from manufacturer and selling dealers service department, by confirming that this vehicle is safe to drive. They are refusing to provide such document. I really doubt that 2014 BMW X5S are still good enough to hit the road. Btw, the vehicle is still on temporary tags. Since the vehicle was so new when it broke and the time it is going to fix it is a uncertain, I feel really unsafe on this vehicles appreciate if you could investigate this. Thank you.

- Wilmington, DE, USA

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