really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
3,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 BMW X5 seat belts / air bags problems

seat belts / air bags problem

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2014 BMW X5 Owner Comments

problem #3

Nov 042016


  • miles


Takata recall.... I received notification from BMW of the safety recall and "final remedy available" I called stevens creek BMW to schedule an appointment and was advised that it will take about 1 month for them to get the part. With a recall involving serious injury or death I feel that 1 month is far too long to expect owners not to be able to safely drive their vehicle.

- San Jose, CA, USA

problem #2

Nov 102016


  • miles
The contact owns a 2014 BMW X5. The contact received notification of NHTSA campaign number: 16V683000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

- Beaverton, OR, USA

problem #1

Feb 252015


  • 11,000 miles
I am reporting to you an accident I suffered last Wednesday, February 25, 2015 with my 2014 BMW X5. In the accident, I slid on ice on the road for more than 150 feet and then went off the side of the mountain, became airborne, broke through trees, and then eventually crashed into a concrete wellhouse about 50' down the mountain. The impact by the concrete wellhouse caused my entire front driver's side and driver's door and left front to be damaged. The damage is very significant. When I finally stopped, the computer screen on the car said "airbag failure/malfunction." I have suffered injuries because of the fall and the impact to my neck, back, shoulder, arm, etc. I am extremely concerned that my car, supposedly an incredibly safe and smart vehicle, failed to protect me with the deployment of the airbags.

- Asheville, NC, USA

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