Sunroof drain clogged, causing leaking of water into vehicle. The dealer tested and found the same issue. They stated that there is a fix for this, to reroute the drain, and that it was not done on my vehicle prior to it clogging.

- Mt Pleasant, SC, USA

On the morning of April 17, 2019, my wife smelled and noticed smoke coming out of the back seat of our BMW X5 2017 model while it was parked on the street outside our house. The smoke was coming out of a small hole on the passenger side rear seat near the seat belt buckle holder. Area around the hole was extremely hot. She put a wet towel over the hole and the hot area to control the smoke and to cool down the seat. Our BMW is equipped with rear seat heating system. On the same day, she took it to local BMW dealership. Dealership kept the car and after two weeks, informed us that they have found no issues with any of the BMW parts and believe that burn was triggered through an external agent. We are not satisfied with their explanation as I have found many reports in online discussion forums where people have reported similar issues and car manufacturers have found problems with seat heating systems. I would like an independent investigation to ensure there is no current or future safety issue with BMW seat heating systems.

- Dublin, CA, USA

The driver seat belt on a brand new, BMW 2017 X5 xdrive 35I had a seat belt buckle that would rattle and shake when the driver was seated. The buckle would continue to rattle as the driver drove down the road. The buckle would rattle when the vehicle was stationary, in motion, or running. The buckle on the passenger side did not have this issue. It appears to be very dangerous to have a driver seat belt that is not properly manufactured.

- Bentonville, AR, USA