The TSB information displayed below are summaries. Unfortunately we do not have access to the full versions.
To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.
Summary: CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering whe
Summary: TURN SIGNAL SWITCH AND WIPER SWITCH APPEARS UNEVEN/TWISTED: The fixture for the steering column stalk and the washer fluid switch is assembled on a slant
Summary: Grating or Scraping Noise When Turning Steering Wheel. There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. When the steering w
Summary: Ticking Noise from the Front Axle When Cornering What's New: ? Changes to the procedure, parts information and warranty labor operations. The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking
Summary: Service Action: Program Variable Damper Control (VDC) Unit. Unfavorable tolerances for the plug-in connections of the wheel acceleration sensors may result in fault code memory entries and the VDC being deactivated. If the VDC control unit
Summary: TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space.
Summary: TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space.
Summary: CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement betwee
Summary: CBS BRAKE PAD CALCULATION AND CORRECTION. When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. CBS shows 3,107 miles
Summary: KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS. INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted visibi
Summary: Ticking Noise from the Front Axle When Cornering This Service Information bulletin supersedes SI B34 05 15 dated December 2015. The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling
Summary: N63 AND N63T ENGINE: ENGINE OIL CONSUMPTION, ENGINE OIL TOP-UPS AND REFILL CAPACITY. Customers with one of the vehicles above may complain that the engine's oil consumption is "too high," resulting in engine oil top-ups and workshop visits
Summary: ?ENGINE LEAK DIAGNOSIS ON TURBOCHARGED V8 ENGINES. When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. En
Summary: Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil capacity specification for all vehicles with the N63R engine and xDrive.
Summary: POWERTRAIN FAULTS DUE TO CHAFING OF ENGINE WIRING HARNESS. One or more of the following fault codes are stored in the DDE: 29FB00 - DeNOx system, warning and switching off scenario: Warning level 1 280D00 - NOx-Sensor upstream DeNOx-catalyt
Summary: "? DIESEL PARTICULATE FILTER (DPF) CLEANING . The following performance issues may be noticed by the customer: CC-Message ""Drive faulty"" Engine jerking or a lack of power over the whole engine speed range Malfunction indicator lamp (MIL)
Summary: "? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010. . The Service Engine Soon lamp is illuminated. The following fault codes may be stored in the DDE: N47
Summary: "?N63, N63TU, N63R, S63 AND S63TU ENGINES: UPPER OIL PAN REMOVAL AND INSTALLATION REPAIR INSTRUCTIONS This Service Information bulletin supersedes SI B11 17 15 dated October 2016. . INFORMATION When removing and/or installing the engine u
Summary: "? DIAGNOSING NON FUNCTIONING ""eDRIVE"" This Service Information bulletin supersedes SI B12 27 16 dated November 2016. The customer complains that the vehicle will not go into ""eDrive"", and in some cases ""eDrive"" is greyed-out in the
Summary: "?CCM: ""START/STOP FAILED"": LOSS OF POWER . Malfunction Indicator Lamp (MIL) is illuminated Check Control Message (CCM) states ""Auto Start/Stop function failed"" One or more of the following codes may be stored in the DME fault memory'
Summary: ?N63T AND S63T ENGINE: VALVE SEAL REPLACEMENT . This SI provides a new tool and a new procedure for the N63TU valve seals replacement. Please refer to the following applicable SIBs before replacing the valve seals. SI B11 07 11 - Turbocharg
Summary: KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS. INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted visibi
Summary: CHECK CONTROL MESSAGE: NO OIL PRESSURE. Check Control message: Oil pressure warning. Stop carefully is displayed. There are no related faults to oil pressure stored in the DDE. Unfavorable DDE software application When operating during auto
Summary: "Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there i
Summary: Diesel Engine: Intake Manifold Damaged. The Service Engine Soon light is on. There may also be: Complaints of lack of engine performance An exhaust smell coming from the engine area. The following fault codes may be stored in the DDE: 24CE0
Summary: "N63, N63TU and N63R Engines: Upper Oil Pan Removal and Installation Repair Instructions This Service Information bulletin supersedes SI B11 17 15 dated August 2015.. INFORMATION When removing and/or installing the engine upper oil pan asse
Summary: Incomplete AdBlue Check Control Message (CCM) on the Central Information Display. An incorrectly displayed AdBlue (Diesel Exhaust Fluid refill range) CCM is shown on the Central Information Display. Improper instrument cluster software
Summary: DELIVERY STOP: REFRIGERANT AIR CONDITIONING. An incorrect refrigerant was used to fill the refrigerant circuit in the affected vehicles after assembly. AFFECTED VEHICLES This Service Action involves X5 or X6 (Only 8 vehicles) vehicles produ
Summary: THE DISPLAY GOES BLACK, VEHICLE DOESNT START AGAIN AFTER SWITCHING THE ENGINE OFF.: On board computer and navigation system goes black or resets.
Summary: MALFUNCTION INDICATOR LAMP (MIL): IHKA FC 801386: After program the vehicle with I-Level F025-17-11-500 or higher; the Malfunction Indicator Lamp (MIL) illuminates while driving.
Summary: "SME FAULT CODE 21F04B. One or several of the following check control messages (CCM) may be displayed: ""Engine fault! Power loss"" (CCM-ID: 29) ""Powertrain malfunction!"" (CCM-ID: 633) ""Hybrid system malfunctioning!"" (CCM-ID: 585) Note:
Summary: N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change: indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors
Summary: DDE FAULT CODE: 28DE00 - EXHAUST GAS PRESSURE SENSOR BEFORE TURBINE, PLAUSIBILITY. After performing repairs where the engine harness was disconnected and reconnected at the differential pressure and the exhaust pressure sensor, the followin
Summary: SCR SYSTEM FAULT 805256 STORED IN VERY COLD WEATHER. After the vehicle is exposed to prolonged temperatures under -9°C (15.8°F) and is then driven a long distance when temperatures are above -9°C (15.8°F), the check engine light may be illu
Summary: MALFUNCTION INDICATOR LAMP (MIL): IHKA FC 801386: After program the vehicle with I-Level F025-17-11-500 or higher; the Malfunction Indicator Lamp (MIL) illuminates while driving.
Summary: "?CCM: ""START/STOP FAILED"": LOSS OF POWER . Malfunction Indicator Lamp (MIL) is illuminated Check Control Message (CCM) states ""Auto Start/Stop function failed"" One or more of the following codes may be stored in the DME fault memory'
Summary: "? DIESEL PARTICULATE FILTER (DPF) CLEANING . The following performance issues may be noticed by the customer: CC-Message ""Drive faulty"" Engine jerking or a lack of power over the whole engine speed range Malfunction indicator lamp (MIL)
Summary: "? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010. . The Service Engine Soon lamp is illuminated. The following fault codes may be stored in the DDE: N47
Summary: Diesel Engine: Intake Manifold Damaged This Service Information bulletin supersedes SI 11 07 16 dated May 2016. The Service Engine Soon light is on. There may also be: Complaints of lack of engine performance An exhaust smell coming from th
Summary: Incomplete AdBlue Check Control Message (CCM) on the Central Information Display. An incorrectly displayed AdBlue (Diesel Exhaust Fluid refill range) CCM is shown on the Central Information Display. Improper instrument cluster software
Summary: ?General Electrical Systems Technical Service. VOLUNTARY EMISSIONS RECALL CAMPAIGN 17E-A01: CHECK CHARGING OF THE HIGH VOLTAGE BATTERY Bulletin type was changed from a Service Action to an Emissions Recall. High-voltage charging system may
Summary: Diesel Engine: Intake Manifold Damaged. The Service Engine Soon light is on. There may also be: Complaints of lack of engine performance An exhaust smell coming from the engine area. The following fault codes may be stored in the DDE: 24CE0
Summary: ?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current versio
Summary: Diesel Engine: Intake Manifold Damaged This Service Information bulletin supersedes SI 11 07 16 dated May 2016. The Service Engine Soon light is on. There may also be: Complaints of lack of engine performance An exhaust smell coming from th
Summary: X5 PHEV, I3 REX AND I8 FUEL TANK PRESSURE SENSOR: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES: For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicleÕs Fuel Tank Pressure Sen
Summary: TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space.
Summary: POWERTRAIN FAULTS DUE TO CHAFING OF ENGINE WIRING HARNESS. One or more of the following fault codes are stored in the DDE: 29FB00 - DeNOx system, warning and switching off scenario: Warning level 1 280D00 - NOx-Sensor upstream DeNOx-catalyt
Summary: "MIL OR ""POWERTRAIN MALFUNCTION!"" CCM DISPLAYED IN INSTRUMENT CLUSTER. One or both of the following check control messages (CCM) is displayed: ? Malfunction indicator lamp (CCM-ID: 34) ? ""Powertrain malfunction"" (CCM ID: 633) Note: Depe
Summary: "?AUTOMATIC TRANSMISSION DRIVEABILITY COMPLAINTS . Hesitant drive off, sluggish driving behavior. The Automatic Transmission (AT) switches into emergency mode and operates only in first gear, Manual shifting (+/-) in Sport Program (using
Summary: "FC 44E4D1 stored in Transmission Control Unit, either: 1. When no other fault codes stored. ? Customer has seen no performance issues. OR 2. When any of the following fault codes are stored. 44D141 - transmission monitoring: Clutch A and D
Summary: SHUDDER OR JERKING IN 7TH AND 8TH GEARS AT 1000 - 1400 RPM. A shudder or slight jerking can be felt when driving with the transmission in 7th or 8th gear and the engine speed is between 1,000 and 1,400 RPM. No related faults are stored and
Summary: "F15, F30 PHEVs- Gear Selector Plausibility Faults. The Check Control message ""Drive: Stop carefully"" (CCM-ID: 569) is displayed. The following fault codes may be stored in the transmission EGS control module (GKEG3HY3): 44D663 - Position
Summary: "?AUTOMATIC TRANSMISSION DRIVEABILITY COMPLAINTS . Hesitant drive off, sluggish driving behavior. The Automatic Transmission (AT) switches into emergency mode and operates only in first gear, Manual shifting (+/-) in Sport Program (using
Summary: "Delivery Stop - Transmission Oil Cooler Lines Incorrectly Routed. A Delivery Stop has been issued for fifteen F15 vehicles produced from March 3, 2016 to March 28, 2016. In these vehicles the cooler lines for the automatic transmission may
Summary: "F15, F30 PHEVs- Gear Selector Plausibility Faults. The Check Control message ""Drive: Stop carefully"" (CCM-ID: 569) is displayed. The following fault codes may be stored in the transmission EGS control module (GKEG3HY3): 44D663 - Position
Summary: "F15, F30 PHEVs- Gear Selector Plausibility Faults. The Check Control message ""Drive: Stop carefully"" (CCM-ID: 569) is displayed. The following fault codes may be stored in the transmission EGS control module (GKEG3HY3): 44D663 - Position
Summary: "Delivery Stop - Transmission Oil Cooler Lines Incorrectly Routed. A Delivery Stop has been issued for fifteen F15 vehicles produced from March 3, 2016 to March 28, 2016. In these vehicles the cooler lines for the automatic transmission may
Summary: CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering whe
Summary: CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement betwee
Summary: AIR BAG LAMP ILLUMINATED. FAULT CODE 9309A0. The red air bag warning light is illuminated (check-control message: restraint system, CCM-ID: 97) The following fault memory is entered in the ACSM4 (Advanced Crash Safety Module): 9309A0 - Safe
Summary: THE DISPLAY GOES BLACK, THE ENGINE CAN BE SWITCHED OFF ONLY VIA THE EMERGENCY-OFF.. * On board computer and navigation system goes black or resets. * The engine can only be switched off by pressing the START/STOP button three times (Emergen
Summary: ?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of t
Summary: ?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
Summary: HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
Summary: EME FAULT CODES S0728 / S0729: A fault (S0728 for F15 PHEV or S0729 for i3) is found stored in the EME during ISTA short test. Diagnostic instructions indicate to reprogram EME.
Summary: "MIL OR ""POWERTRAIN MALFUNCTION!"" CCM DISPLAYED IN INSTRUMENT CLUSTER. One or both of the following check control messages (CCM) is displayed: ? Malfunction indicator lamp (CCM-ID: 34) ? ""Powertrain malfunction"" (CCM ID: 633) Note: Depe
Summary: SERVICE ACTION: CHECK CHARGING OF THE HIGH VOLTAGE BATTERY. High-voltage charging system may not work correctly. Alternative Mobility Solutions (AMS) Reimbursement This BMW Service Action repair qualifies for Alternative Mobility Solution
Summary: "HV CHARGING INTERMITTENTLY NOT POSSIBLE. HV charging is intermittently not possible. When charging problem occurs, a CCM 804 "Charging Not Possible" will be displayed. Affected vehicles may begin to charge if the charger plug is rapidly p
Summary: "SME FAULT CODE 21F02A. Upon starting the vehicle, the following CC message is displayed to the customer: "Powertrain malfunction!" (CCM-ID: 633) In addition, one or several of the following CC message(s) may be displayed: "Charging not pos
Summary: ?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 . While importing a CD to the internal music collection of an NBT head unit the process aborts.
Summary: "CHANGE TO PHEV HV BATTERY CELL MODULES. INFORMATION There has been a change to all Generation 3 PHEV high-voltage (HV) battery cell modules. The number of temperatures sensors on the cell modules has decreased from 4 sensors to 3 sensors.
Summary: "? DIAGNOSING NON FUNCTIONING ""eDRIVE"" This Service Information bulletin supersedes SI B12 27 16 dated November 2016. The customer complains that the vehicle will not go into ""eDrive"", and in some cases ""eDrive"" is greyed-out in the
Summary: "SME FAULT CODE 21F21F. The fault code (FC) ""21F21F - High-voltage system: Monitoring of insulation resistance deactivated due to fault of the safety box"" is stored in the battery management electronics (SME). The fault does not set any C
Summary: "Third Row of Seats Blower is Inoperative. The blower in the third row of seats is not working and the fault code ""E70C32 - AC-LIN: Heating in third row of seats is not responding"" has been entered in the IHKA (Integrated Heating and Airc
Summary: "DIAGNOSING NON FUNCTIONING ""eDRIVE"". The customer complains that the vehicle will not go into ""eDrive"", and in some cases ""eDrive"" is greyed-out in the control display (CID) and is not selectable. Also, there are no pertinent electri
Summary: SERVICE ENGINE SOON (MIL) - SME FC 21F20D. Malfunction Indicator Lamp (MIL) is illuminated. The following codes may be stored in the fault memory of the battery management electronics (SME). 21F20D - SME, safety concept: Switch-off of switc
Summary: INFORMATION ON THE OPERATION OF THE SMART OPENER. INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 (
Summary: Head-up Display is no Longer Visible. HUD (Head-up Display) adjusted to the lowest position is no longer visible. Software in the instrument cluster
Summary: Charging Not Possible - KLE Fault 21E693. The following conditions may exist: Charging is either stopped mid-charge or will not initiate. The corona ring around the charge port blinks red. Check engine light is turned on. Faulty software up
Summary: HIGH-VOLTAGE BATTERY SAFETY BOX: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILEAGE: For the eligible vehicles, BMW of North America, LLC (ÒBMW NAÓ) is extending the limited warranty for the vehicleÕs high-voltage battery safety box to:
Summary: BMW Maintenance Program: 12-Volt Battery Replacement Measure: This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above.
Summary: Charging of the high voltage battery is interrupted and will not complete. A change in the job structure in ISTA causes the BDC to open the 30B relay unexpectedly.
Summary: "? DIAGNOSING NON FUNCTIONING ""eDRIVE"" This Service Information bulletin supersedes SI B12 27 16 dated November 2016. The customer complains that the vehicle will not go into ""eDrive"", and in some cases ""eDrive"" is greyed-out in the
Summary: "BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-vo
Summary: Service Action: Program control units (DME data status). The high-voltage battery's life may be reduced when charging the high-voltage battery while the vehicle is in motion. AFFECTED VEHICLES Certain VINs (not all) produced between August
Summary: Charging Not Possible - KLE Fault 21E715. The following conditions may exist: Charging is either stopped mid-charge or will not initiate. The corona ring around the charge port blinks red. Check engine light is turned on. Faulty software up
Summary: INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading.
Summary: HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
Summary: NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it reco
Summary: ?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavio
Summary: Service Action: Program Variable Damper Control (VDC) Unit. Unfavorable tolerances for the plug-in connections of the wheel acceleration sensors may result in fault code memory entries and the VDC being deactivated. If the VDC control unit
Summary: HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside.
Summary: "?SERVICE ACTION: TARGETED ILLUMINATION - REPROGRAM CONTROL UNITS . Affected vehicles need to have control units reprogrammed. CCM (Check Control Message) ""Dynamic Light Spot has failed"" for left or right side. Stepper motors in the targ
Summary: HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside.
Summary: "HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION. Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Water inside the headlights can be caused by two situations: Water/moisture ing
Summary: Passenger Side Mirror Dimming Feature Operational Change. INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. The automatic dimming function will c
Summary: SUNROOF REPAIR KIT COMPONENTS. Based on feedback from technicians, it can be difficult to identify the individual components included with sunroof repair kits. In some cases complete sunroofs are replaced, when a sunroof repair kit could ha
Summary: Passenger Side Mirror Dimming Feature Operational Change. INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. The automatic dimming function will c
Summary: Passenger Side Mirror Dimming Feature Operational Change. INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. The automatic dimming function will c
Summary: AIR BAG LAMP ILLUMINATED. FAULT CODE 9309A0. The red air bag warning light is illuminated (check-control message: restraint system, CCM-ID: 97) The following fault memory is entered in the ACSM4 (Advanced Crash Safety Module): 9309A0 - Safe
Summary: AIR BAG LAMP ILLUMINATED. FAULT CODE 9309A0: The red air bag warning light is illuminated (check-control message: restraint system, CCM-ID: 97)
Summary: AIR BAG LAMP ILLUMINATED. FAULT CODE 9309A0: The red air bag warning light is illuminated (check-control message: restraint system, CCM-ID: 97)
Summary: "AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupanc
Summary: Airbag (SRS) Warning Lamp Illuminated. Airbag lamp (SRS) is illuminated and both of the following fault codes are stored: 930904 - Airbag driver stage 1: Resistance too large 93090A - Airbag driver stage 2: Resistance too large CAUSE Coil s
Summary: AIR BAG LAMP ILLUMINATED. FAULT CODE 9309A0: The red air bag warning light is illuminated (check-control message: restraint system, CCM-ID: 97)
Summary: TAILGATE UNINTENTIONALLY OPENS. Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Vehicle key trunk/tailgate button may accidentally
Summary: ?RATTLE/ POPPING FROM REAR HATCH AREA . There are two related but separate issues (only one may be present at a time) during driving, especially on uneven surfaces: A. Clicking noises or squeaking noises from the area of the rear hatch. Or
Summary: TAILGATE UNINTENTIONALLY OPENS. Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Vehicle key trunk/tailgate button may accidentally
Summary: SLIGHT SHUDDERING UNDER ACCELERATION FROM 40-60MPH. When initiating gradual acceleration at between 40mph to 60mph, customer may experience some minor shuddering under acceleration. Some situations that may lead to this experience would be:
Summary: """Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault
Summary: "INCORRECT TIRE AND LOADING INFORMATION LABEL. Five (5) vehicles were produced with an incorrect Tire and Loading Information label. The label may not reflect the proper ""Cold Tire Pressure"" specifications for the vehicle. AFFECTED VEHICL
Summary: "Third Row of Seats Blower is Inoperative. The blower in the third row of seats is not working and the fault code ""E70C32 - AC-LIN: Heating in third row of seats is not responding"" has been entered in the IHKA (Integrated Heating and Airc
Summary: NOISE FROM THE FRONT SEAT WHEN ENTERING / EXITING THE VEHICLE. The front seats generate a squeaking noise upon entering or exiting the vehicle. The noise may also occur when repositioning on the seat or movement while driving. Aged/dried le
Summary: """Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault
Summary: KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS. INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted visibi
Summary: CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement betwee
Summary: SUNROOF REPAIR KIT COMPONENTS. Based on feedback from technicians, it can be difficult to identify the individual components included with sunroof repair kits. In some cases complete sunroofs are replaced, when a sunroof repair kit could ha
Summary: COMPONENT PROTECTION ACTIVE. HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head un
Summary: NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it reco
Summary: HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
Summary: NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing. 'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to e
Summary: ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Proce
Summary: NOISE FROM A/C ON POWER-UP AND VENT SELECTION. When selecting a desired outlet vent combination and on power-up (resetting of previous vent selection) of the A/C air distribution system, a disturbing noise is heard (see video - tinyurl.com/
Summary: LOSS OF SEAT ADJUSTMENT CONTROL. What is new? Procedure section updated with video link as a repair hint. Front seat electric adjustment controls do not function. Electrostatic discharge damage the seat module.
Summary: "?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added a
Summary: "LIST OF AVAILABLE FM RADIO STATIONS TEMPORARILY NOT AVAILABLE. INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. As a part of this upgrade, the
Summary: "?N63, N63TU, N63R, S63 AND S63TU ENGINES: UPPER OIL PAN REMOVAL AND INSTALLATION REPAIR INSTRUCTIONS This Service Information bulletin supersedes SI B11 17 15 dated October 2016. . INFORMATION When removing and/or installing the engine u
Summary: SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently. The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperati
Summary: "NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing This Service Information bulletin supersedes SI B65 13 16 dated July 2016.. If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it re
Summary: ?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavio
Summary: "HVAC BLOWER NOT WORKING This Service Information bulletin supersedes SI B64 12 16 dated August 2016. HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby curren
Summary: NOISE FROM THE FRONT SEAT WHEN ENTERING / EXITING THE VEHICLE. The front seats generate a squeaking noise upon entering or exiting the vehicle. The noise may also occur when repositioning on the seat or movement while driving. Aged/dried le
Summary: Charging Not Possible - KLE Fault 21E715. The following conditions may exist: Charging is either stopped mid-charge or will not initiate. The corona ring around the charge port blinks red. Check engine light is turned on. Faulty software up
Summary: BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.
Summary: CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement betwee
Summary: HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situati
Summary: Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In
Summary: """Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault
Summary: "N63, N63TU and N63R Engines: Upper Oil Pan Removal and Installation Repair Instructions This Service Information bulletin supersedes SI B11 17 15 dated August 2015.. INFORMATION When removing and/or installing the engine upper oil pan asse
Summary: HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
Summary: NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback.
Summary: BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Te
Summary: BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.
Summary: HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situati
Summary: Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In
Summary: CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been
Summary: BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.
Summary: NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback.
Summary: ?SATELLITE RADIO DETERIORATION IN RECEPTION QUALITY DUE TO NEW CELLULAR FREQUENCIES . INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception qualit
Summary: ?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavio
Summary: NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
Summary: NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
Summary: NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or the: ÒNavigation system startsÓ message is permanently displayed; or
Summary: NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it reco
Summary: HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+).
Summary: "NBT NAVIGATION DOES NOT ROUTE ON TOLL ROADS. NBT Navigation does not provide routes that include certain toll roads. CAUSE Roads that have toll lanes ""without a cash option"" where not utilized for routing in NBT map data versions: NEXT 2
Summary: DELIVERY STOP: REFRIGERANT AIR CONDITIONING. An incorrect refrigerant was used to fill the refrigerant circuit in the affected vehicles after assembly. AFFECTED VEHICLES This Service Action involves X5 or X6 (Only 8 vehicles) vehicles produ
Summary: "Third Row of Seats Blower is Inoperative. The blower in the third row of seats is not working and the fault code ""E70C32 - AC-LIN: Heating in third row of seats is not responding"" has been entered in the IHKA (Integrated Heating and Airc
Summary: "HVAC BLOWER NOT WORKING. HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"
Summary: "A/C FAILURE: FC 801252 ELECTRIC A/C COMPRESSOR: INTERNAL FAULT DETECTED. Air conditioning (A/C) failure with IHKA fault code ""801252 - Electric A/C compressor: Internal fault detected"". IHKA software fault in the versions detailed in the
Summary: "Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there i
Summary: "INCORRECT TIRE AND LOADING INFORMATION LABEL. Five (5) vehicles were produced with an incorrect Tire and Loading Information label. The label may not reflect the proper ""Cold Tire Pressure"" specifications for the vehicle. AFFECTED VEHICL
Summary: "NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing This Service Information bulletin supersedes SI B65 13 16 dated July 2016.. If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it re
Summary: Charging Not Possible - KLE Fault 21E715. The following conditions may exist: Charging is either stopped mid-charge or will not initiate. The corona ring around the charge port blinks red. Check engine light is turned on. Faulty software up
Summary: BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.
Summary: NOISE FROM THE FRONT SEAT WHEN ENTERING / EXITING THE VEHICLE. The front seats generate a squeaking noise upon entering or exiting the vehicle. The noise may also occur when repositioning on the seat or movement while driving. Aged/dried le
Summary: BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Te