I received notification that my passenger restraint system has a malfunction. The car threw up a code, I received a phone call and text message from the dealer. I thought this was important so I took the car to the dealer. They said the detection mat needs replace and the cost would be $1811. The dealer asked me if something spilled on it? The answer was no. I believe this is a safety defect an a recall should be initiated!

- Greensburg, PA, USA

About a year ago, coffee began leaking from below from a paper cup in the plastic cupholder of my x5. I immediately noticed it and cleaned it up. Approximately 1-2 ounces of liquid leaked into the plastic cupholder. On May 11, 2022, the Passenger Restraint System faulted and the light came on. The vehicle was inspected by BMW of Austin and stated that liquid seeped onto the Airbag Control Module and some of the pins were corroded. This would not be covered by the Warranty as it was deemed an "external" factor that caused the failure. The estimate to fix this issue and get the airbag functioning again is $2,005. BMW placed the Airbag Control Module right under the plastic cupholder, and does not seal the plastic cupholder or the important Airbag Control Module right under the plastic cupholder. Luckily, the airbag system did not automatically stop the vehicle as has been the case with other vehicles- X7 and X5. This is a design failure that BMW is aware of that leaves its customers at risk of injury due to the airbag system faulting. This issue is ongoing and affects all X5 and X7 models. BMW needs to provide a remedy to this design and safety flaw. Owners should not have to pay $2,000 to remedy. There is a class action lawsuit filed in December 2021 for this exact issue.

- Austin, TX, USA

Driving my vehicle and on my screen popped up driver seat restraint malfunction, also rear seat restraint malfunction please go to closest dealership. I bring my vehicle to BMW dealership in my town and rep calls me and advise that the cup holders sit above the srs wiring and that liquid gets thru the cup holders and dripped on to the wires causing them to no longer work. This is a design flaw i have never spilled a drink in my cup holder and even if someone did on accident why is the AIRBAG wires not covered in plastic if going below cup holders that leak any type of liquid. I am unable to afford, I do have warranty however BMW stating that this is an outside interferance and will not be covered under warranty, so I am having to drive with no airbags. I researched and many others are having same issue with this same year and make different models. This is something that definatly needs to be recalled as it is a design flaw and a safety hazard.

- New Albany , IN, USA