This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I recently acquired a 2019 BMW X5. When I requested seat belt extenders as your web site suggests, "If you need a roomier belt, contact your vehicle manufacturer to obtain seat belt extenders." my dealer told me that they "cannot get them." I contacted BMW corporate customer services and while the gentleman I have been dealing with is trying and is very courteous, he can't seem to find any information. I regularly transport two people who cannot use the seatbelt and I am concerned for their safety.
- Sturgeon Bay, WI, USA
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- Sturgeon Bay, WI, USA