This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
DRIVERS DOOR WOULD NOT OPEN. Couldn't get out of the car. Had to get assistance to get out of car.. Had car towed to BMW dealership.. The spent hours trying to get door open. They had to go down through the convertible top to remove the drivers seat in order to get panel off to remove parts to get door to open. This is major safety hazard which should be addressed. See what was repaired below.. MECH MECHANICAL LABOR 22642 COXW $1320 $1320 1 51-21-7-202-143 SYSTEM LATCH, LEFT:512011 $241.92 $241.92 $241.92 1 51-21-7-197-313 CARRIER, OUTSIDE DOOR HANDLE:H51210 $202.32 $202.32 $202.32 12 51-41-8-224-768 CLIP WITH WASHER, NATUR:889520 1.08 1.08 $12.96 1 51-48-7-016-655 SOUND INSULATION, DOOR LEFT:H51480 $57.68 $57.68 $57.68 36204 LEFT DOOR LOCK ACTUATOR & OUTSIDE DOOR HANDLE CARRIER FAULTY. 5.50 VERIFY COMPLAINT, FOUND DOOR LOCK ACTUATOR FAULTY & OUTSIDE DOOR HANDLE CARRIER FAULTY, TIME SPENT TO UNLOCK DOOR, R&R DOOR LOCK ACTUATOR & OUTSIDE DOOR HANDLE CARRIER.FUNCTION Total cost of repair - 1877.36
Convertible top motor is placed in a bad location by the manufacturer causing roof pump motor to cease and stop working. This is a safety issue because the top should be able to be put up due to inclement weather. My convertible roof won't go up or down right now. Hundreds of complaints online and BMW wants to charge over $2,000 to perform repairs gauging customers for their faulty designs.
The central locking system does not work correctly. It operates the glove box, passenger and driver doors as well as gas cap door. It does not respond properly to fob or by key. At times all locks are frozen to the point where you can not open to get in or gas. Right now passenger door has been locked for 30+ days. Cannot open at all. Took to a mechanic who ordered a new actuater from BMW dealer, first one did not work. Second one installed and the problem is not solved. ($240). Mechanic tells me that something is burning and I must take to dealership. I can smell the burning and I am afraid and will not drive. Looked up on internet, there are 100S of consumers with the same issue. This car only has 71,000 miles on it.
- Westerville, OH, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Richardson, TX, USA