This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Second owner of my Buick 2001 purchased from the original owner with 5,000 miles in 2008. The second year I noticed when ever it rained there was water on the floor on the passenger side. I still own the car and over the years have just had regular maintenance done. The water on the passenger side has gotten worse and every time it rains I have to take towels and dry up about 1 inch of water from the carpet. I am retired now and hesitate to take the car to a mechanic as I have found most will take financial advantage of a female. Just wondered if any other owners have had this problem or if there have been any recalls. Eventually, I will have a mechanic look at it and get an estimate for repair as soon as I can because I am tired of mopping up water every time it rains. I also wonder what it is doing to the metal under the carpet. The original owner was an older woman who rarely drove the car. I purchased from her son at her death it still had the new car smell so I am pretty sure she bought the car new and this problem was inherent in the design.
- Stafford, VA, USA
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- Stafford, VA, USA