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Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Buick Century windows / windshield problems

windows / windshield problem

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2002 Buick Century Owner Comments

problem #2

Mar 232004


  • miles


I have a 2002 Buick Century. Last year I had problems with the windshield getting stuck in a vertical position. It was under warranty and was fixed by the dealer, who handed me a receipt indicating replacement of cost approx. $400. Well it happened again and this time not covered under warranty. I took it to a responsible auto repair shop and was told that whoever fixed it last year did it the cheapest way possible, that's why is broke again. How was I handed a bill from Buick dealer saying it cost $400 to replace parts? now I have to pay $150 this time. What was Buick dealer trying to do gouge me, impress me. I don't think I'll buy another Buick.

- Glassboro, NJ, USA

problem #1

Jul 202002


  • Automatic transmission
  • miles
There is glare from dashboard on windshield caused by a seam on top of dashboard. Dealer test drove vehicle, and agreed this was a design flaw, but there was nothing he could do. Consumer could purchase a reflector cover for the dashboard.

- Richfield Park, NJ, USA

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