This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer was driving between 60-75 mph on the highway when both air bags deployed for no apparent reason. There were no potholes or bumps in the road that would have caused the air bags to engage. After the air bags deployed the car was filled with brown smoke and fire was coming out of both air bags. After the vehicle was stopped the driver put out the passenger side air bag flame. The driver side flame went out by itself. There were only one injury. The passenger suffered bruising to the lower part of the stomach and the thighs. There were no marks left on the vehicle. Driver put the air bag back in the driver air bag compartment and drove the vehicle home. The only thing burnt was the air bags and that was the only damage. The manufacturer has been contacted. Manufacturer sent out an inspector to check out the damage to the car and take pictures. The manufacturer then referred the consumer to insurance carrier. The consumer felt that GM should have been responsible for fixing the air bags. Consumer wanted to know why that the air bags were burning. There was no police report filed. Consumer has no mailing address or phone number for the dealership.
No deployment of air bags during vehicle collision until consumer exited the vehicle to remove child from rear car seat, bodyshop has been unable to obtain a replacement passenger side airbag. Nlm
While driving 45 -50 mph had a frontal impact in which driver's and passenger's airbags did not deploy, and did not protect occupant in this crash. No previous problems with the airbag system.
- Taunton, MA, USA
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Vehicle was involved in an accident travelling 15-20 mph, frontal impact, and neither driver's or passenger's airbags deployed. Extensive damage done to vehicle.
A D V E R T I S E M E N T S
- Highland, IN, USA