This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Cadillac Srx. While driving approximately 50 mph on normal road conditions, the contact heard a loud noise outside the vehicle. The wheels locked up and failed to operate. The driver felt that this was a life-threatening situation because the vehicle just stopped without any warning. Roadside assistance was called to the scene and the vehicle was towed to her residence. An independent mechanic inspected the vehicle and stated that the front end differential failed. The vehicle is in the process of being towed to an authorized dealer for repair. The failure and current mileages were 80,000.
- Dallas, TX, USA
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- Dallas, TX, USA