hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
113,217 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Cadillac SRX engine problems

engine problem

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2004 Cadillac SRX Owner Comments

problem #11

Jun 092019


  • 110,640 miles


Driving straight down a two lane road immediately started losing power. The tc light and engine light came on and stayed on. Also, the stability system check came on. Try to reset but tested it according to manual and as backing out of driveway the lights come back on and stay on. Purchased vehicle in April 2017 and one thing after another seems to happen. How do I know recalls have been fixed? when on look up on NHTSA shows there are no unfixed recalls but I believe they┐ve never been fixed. Also, after rainy days if you lift up tailgate water comes pouring out.

- Fayetteville, NC, USA

problem #10

Jul 092018


  • 123,000 miles
The contact owns a 2004 Cadillac Srx. The contact stated that the transmission engaged the traction control independently and the vehicle would brake and drive at the same time. An abnormal screeching sound was heard when the failures occurred. There were no warning indicators illuminated; however, the message "stability system engaged" appeared. The vehicle was not towed. The vehicle was taken to ed bozarth Chevrolet (5501 drexel road, las vegas, nv 89130, (702) 948-8011), but was not diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage was 123,000.

- North Las Vegas, NV, USA

problem #9

Jun 042018


  • 230,000 miles
The contact owns a 2004 Cadillac Srx. While driving various speeds, the vehicle failed to accelerate. In addition, the vehicle would stall and the check engine warning indicator illuminated. On some occasions, all the warning indicators would illuminate. The contact was able to coast the vehicle to the side of the road and powered off the engine. The vehicle was restarted, but the failure recurred after a few minutes of driving. The vehicle was taken to Chevrolet of goldsboro (3300 us 70 bypass East, goldsboro, nc 27534, (919) 751-2200) where it was diagnosed, but the contact was unaware of the results. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The approximate failure mileage was 230,000.

- Dudley, NC, USA

problem #8

Nov 032017


  • 20 miles


I was driving my vehicle once again, and the engine reduced power came up on the screen. This happened once on the freeway driving 70 miles per, the vehicle's speed went down all the way to 20 miles per hour, I had to pull over because it lost power then it shut off. This is very dangerous I could have been seriously hurt or another vehicle could hit me across the freeway. This also happened November 3, 2017, as I was rolling out of the driveway the vehicle cut off in motion. Something is wrong with this vehicle losing power without no notification to the driver until it happens. This needs to be recalled for these 2004 Srx Cadillac vehicles. Also the screens constantly says check stability system, or reduced engine power and traction control. Please this has to be a recall before someone gets killed.

- Detroit, MI, USA

problem #7

Jul 292016


  • miles
Having just received a full clean bill of health from a ase certified mechanic at plaza tire auto service 1 day before, and having had 1200 dollars of safety and maintenance replacements by the aforementioned business the same day, a very serious engineering design flaw has been found. Without heretofore any warning or symptoms whatsoever, the power steering pump seized (pump had been checked by mechanic and was full and in working order, as were all other equipment requiring fluids). This caused the idler pulley to self destroy the mounting by which it is attached to the northstar engine block. This mounting point, rather than consisting of a wholly separate mounting or timing cover, is in fact part of the cast aluminum engine block itself. This renders the part impossible to fix, and requires the entire engine to be replaced by me!!! this is not only unacceptable of a GM product with only 131000 miles on it, it is obscene from an engineering and design standpoint. Immediately lost all steering capabilities.

- Ofallon, MO, USA

problem #6

May 212015

SRX 6-cyl

  • 168,000 miles
Ac compressor froze when I turned the ac on. This in turn snapped my serpentine belt and my car broke down. Replaced serpentine belt ($150) and ac compressor ($500) was replaced along with condenser ($200).

- Mcallen, TX, USA

problem #5

Oct 122015

SRX 6-cyl

  • 169,000 miles


My car wouldn't start and then the key would get stuck in the ignition and wouldn't turn. The theft security light came on. ECM engine control module was replaced and programmed. $1,000.

- Mcallen, TX, USA

problem #4

Jun 182014


  • 104,000 miles
I origanally took car in for bad engine in which potamkin dealer in manhattan replaced with a brand new one. This was in June of 2014 and I had to take it back about 4 to 5 different times for issues with the engine and that cause problems to the transmission. Theres too much problems with this car to even explain in detail and the car has been there over a year in and out.

- Bushkill , PA, USA

problem #3

Mar 082014

SRX 6-cyl

  • 122,725 miles
When the light turn green I put my foot on the accelerator and my truck start making a loud rattling / thumping noise. Once the 2004 Srx change gears then the vehicle is rolling with no problem. I took my truck to Cadillac and I have paperwork that say I need a bearing hub on the left tire thinking that's what the problem was but that was not the problem. I had the repairs done on both passenger hubs and still the noise is there. I went to several repair shops and some say the transfer case or the chain is slipping. I bought the vehicle at the end of February from a used car lot not knowing what I was getting myself into. I'm afraid to have my kids in the truck with me because when I take off fast the knocking will start. I have to take my foot off the accelerator and go slow until the truck pick up the right amount of speed to stop from hearing the knocking noise. If I'm at a stop sign or a light I have to take off real, real slow so I want hear the noise. I hate stopping because I fear that someone will hit me from behind for going so slow. It's very annoying when your spending your hard earned money on a vehicle and paying a note and this problem is not solve yet.

- Millington, TN, USA

problem #2

May 312014

SRX 8-cyl

  • 98,000 miles
Random engine stall, after engine is fully warmed up and high humidity (especially during raining). Obd II code indicating P2135, P2119, P2176, P0638, P1101. (each time the obd II code might be slightly different) the engine could stall during idle (stopping in front of red light), slow moving, or highway speed. Persisted since summer of 2012. Dealer already replaced throttle body, coil pack, spark plugs and ECM. Dealer could not reproduce the problem, and could not figure out a fix.

- Scarsdale, NY, USA

problem #1

Nov 222012


  • 120,000 miles
While driving on California freeway, engine lost power and couldn't be restarted. Mechanic says that timing chains broke causing catastrophic, irreparable damage to engine and pistons. Apparently, Cadillac Srx owners have frequently complained of timing chain issues, but GM has not recalled these vehicles. Losing engine power on a freeway is a very dangerous situation.

- Solana Beach, CA, USA

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