2010 Cadillac SRX body / paint NHTSA complaints: Structure:Body:Hatchback/Liftgate

NHTSA — Structure: Body: Hatchback/Liftgate Problems


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
48,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Cadillac SRX body / paint problems

body / paint problem

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2010 Cadillac SRX Owner Comments

problem #4

Jul 012015


  • 80,000 miles


The contact owns a 2010 Cadillac Srx. The contact stated that after opening the rear power liftgate door, the door erroneously closed while the contact was partially inside the hatch area. The contact was temporarily entrapped and had difficulty exiting from the powered door. The failure occurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.

- Edmond, OK, USA

problem #3

Apr 212014

SRX 6-cyl

  • 44,000 miles
The rear hatch opened on it's own. This most recent time my husband did not notice that it had happened & entered our garage with it up, breaking the window & wiper unit. As we thought back, I had one time within the past 3 mo. When I was driving & discovered it was up. Also, each of us had one time when we came out of a store & found it up, even though we always lock the vehicle. We each dismissed these earlier incidents thinking we must have done something wrong. We are having the dealership that repaired the damage check to see if they can find some defect that would cause this problem.

- Homeworth, OH, USA

problem #2

Oct 122013

SRX 6-cyl

  • 50,000 miles
Vehicle has an electric operated rear hatch. Vehicle was in the garage, not running and wife had opened the rear hatch and was removing items from the back when the hatch activated and closed on it's own, knocking her down and pinning her under the lid. She managed to free herself but received bruises on her arm and a sore neck.

- Prattville, AL, USA

problem #1

Aug 222011


  • 20,000 miles
The contact owns a 2010 Cadillac Srx. The contact stated that the automatic hatchback button was too sensitive and too easy to access. The contact expressed concern over the possibility of the hatchback door unexpectedly closing as a result. The contact also stated that the hatchback door collapsed on top of her, causing a head injury. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileages were 20,000.

- North Kingstown, RI, USA

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