This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Cadillac Srx. Upon opening the rear hatch door, it started to close by itself without warning. The contact stated that this was a recurring failure. The vehicle was taken to the dealer for diagnostic testing. The technician stated that the rear strut needed to be replaced. The manufacturer was notified. The VIN was unknown. The approximate failure mileage was 120,000.
- Locust Groove, GA, USA
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- Locust Groove, GA, USA