2011 Cadillac SRX brakes NHTSA complaints: Service Brakes

NHTSA — Service Brakes Problems


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
47,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Cadillac SRX brakes problems

brakes problem

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2011 Cadillac SRX Owner Comments

problem #5

Feb 082016


  • 65,000 miles


My 2011 Cadillac on Feb 8 @016 went put in park and went to get out of it jump in reverse I fell got try put in park in steal it went in to drive pull with car in car wash and I got pen between the door and car frame. Plus in car wash it crush me went the arm of car wash pen me between the arm on car wash and my door an frame of the car. I contact GM motor about this and they said pay medical and to have car fix. Now they said no. It not there fault. Why did I go to all trouble to get medical number tell me the going pay.

- Jones, OK, USA

problem #4

Jan 162016


  • 79,000 miles
The contact owns a 2011 Cadillac Srx. While driving 20 mph, the vehicle began to hesitate when the accelerator pedal was depressed. There were no warning lights illuminated. The failure occurred randomly. The vehicle was taken to a dealer where it was diagnosed that the mass flow sensor failed and needed to be replaced. The vehicle was repaired. When the brake pedal was depressed, it traveled to the floorboard. The vehicle was taken to a dealer where the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 79,000....updated 04/26/16

- Shreveport, LA, USA

problem #3

Jan 062016


  • 50,000 miles
Brakes feel spongy, sometimes they go almost to floor bofore slowing down. Has been dangerous. Repair center can't find anything wrong.

- Shreveport, LA, USA

problem #2

Mar 052015

SRX 6-cyl

  • 20,500 miles
2011 Cadillac Srx with 20,000 miles on it had the entire wheel hub come apart. Bolts fell out and the remaining bolts were all loosened. This problem ruined the caliper and brakes. I was lucky that I was not driving on the highway very often as I could have had a very serious crash.

- Thornoton, CO, USA

problem #1

May 012014

SRX 6-cyl

  • 23,000 miles
Our car was parked and exposed to the hot South Florida sun for over 6 hours. When my partner attempted to drive home, the car felt like the brakes were applied. The car would not accelerate above 30 mph even though the accelerator pedal was considerably depressed. He drove approximately 1 mile when smoke emanated from the front of our vehicle. He called for service and the car was towed to the dealer. Dealer could not find a problem. This problem happens every time the vehicle is exposed to hot temps for extended periods of time. Reported to dealer at least three times and has happened, without reporting, an additional 4 or 5 times. No resolution as of this date. Dealer inspection has shown excessive wear on the brakes. We try at all times to keep our car in the garage or under covered parking to avoid further instances.

- Miami Beach, FL, USA

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