This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Both headlights have moisture and right headlight failed while driving. GM is well aware of this defect. The light failing while driving is a safety issue. GM will replace light for $1400 dollars, but the replacement has the same defect. They need to be recalled and fixed.
Headlights very low. Can't see road at night. On coming vechicles honk their horn at you cause they think your lights are off. Have to drive on high beams. Keep having to replace bulbs.
The low beam headlights are extremely dim, unable to drive safely at night at all. I have replaced the bulbs, but there is not enough power going to the headlights. I think this is due to faulty headlights that allow moisture to get in and have damaged the lighting housing.
- Hendersonville, NC, USA
Search CarComplaints.com for these popular complaint phrases...
The left and right headlight assemblies retain moisture or condensation then the lights fail to come on for night time operation causing local law enforcement to pull me over.
After a rainy day, I got into my 2011 Cadillac Srx to head home from work. I was driving down the road when both headlights went out. II was lucky that I did not wreck or someone didn't hit me!!! I had this diagnosed at a certified Cadillac dealership and the problem is faulty seals on the light assembly housing. It will cost $2959.90 to get this problem fixed, however in reading on line, the replacements aren't any better than what I have on it right now.
In August 2018, I purchased this 2011 Cadillac Srx. After diving the vehicle at night I noticed how dim the low beam headlights are. It is extremely difficult to see on unlit roads and very dangerous as other drivers have a difficult time seeing me as well. I resorted to using my hi-beams. After these incidents I inspected the headlights and found that both lights have accumulated condensation in the interior. I consulted the owners manual which honestly didn't help much. I have since research this problem on line to find this has been an on going problem since 2010. As a maker of luxury vehicles Cadillac should correct this dangerous problem.
My headlights are full of condensation. The lights are now so dim that I can only drive at night using the brights. So incredibly dangerous..estimate to repair is $1500
The headlight assembly seal is very weak and shorts out the entire headlight. Its $1500+ to replace and it appears that GM is just going to ignore this problem. My car that I am still paying for has to stay parked because I cant afford to fix this headlight.
Low beam headlights, illuminate at dangerously low levels. It makes it very hard to drive at night making very dangerous driving conditions. To see at night, I often have to drive with my high beams on, which is very dangerous for oncoming traffic.
The headlights are very dim, after replacing both bulbs. The headlights are accumulating moisture and now have went completely out. This is a problem well known with this vehicle
Both headlights are dim even after putting new headlight bulbs in. One headlight has also accumulated moisture from the weather which has caused a yellow tint which also dims the lighting. I have to use my high beams to see turns which is dangerous for me and other drivers. The fact that I put new bulbs in and still can't see when I'm driving is a huge problem and I fear an accident could happen because of this fault.
Headlight assembly has moisture problem causing headlights to fail. Driving at night with dim or failed headlights is extremely dangerous and will cause accidents and likely deaths. Cannot see roadway, oncoming cars or pedestrians dealership indicated that replacement parts have the same problem.
Takata recall- my drivers side headlight went out. I went to have it fixed and the mechanic replaced the baullist. After approximately 10 days the light went out again. Upon returning to the mechanic and some investigation I found that this is an unresolved problem with this make and model of Cadillac. The manufacturer is automatically wanting the consumer to replace the entire headlight assembly at a cost of approximately 1,300 dollars. Most people don't have that lying around! it becomes a safety issue because the expense is keeping owners from immediately replacing the defective part consequently causing people to drive without the proper lighting. Please investigate this. I am happy to provide any necessary documentation as well as speak to anyone regarding this. This is an unfair practice from Cadillac and will ultimately cost them business. It could even cost people their lives.
The headlights quit working when I was driving during the evening rush hour. Lights worked when I turned the engine off through the lighting safety delay so I know the headlights are okay. There is so much moisture inside the headlight lens that I'm sure this is a moisture problem. This car is a piece of junk and GM should be ashamed for not providing owners relief especially when these cars cost so much. Can't believe there isn't a recall on this problem. This is just one of many issues with this car.
Am now constantly driving with the high beam lights on as I almost stuck a small child crossing the street while trick or treating. These headlights on low beam are a hazard!
When driving at night my low beams shine very very very dim very dangerous to drive at night I looked online and other people are having the same problem with the same year make and model
A D V E R T I S E M E N T S
- Aldie, VA, USA