2011 Cadillac SRX transmission NHTSA complaints: Power Train:Automatic Transmission

NHTSA — Power Train: Automatic Transmission Problems


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,675 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Cadillac SRX transmission problems

transmission problem

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2011 Cadillac SRX Owner Comments

problem #4

May 142012

SRX 6-cyl

  • Automatic transmission
  • 17,000 miles


The contact owns a 2011 Cadillac Srx. The contact stated that when driving at any speed, the vehicle stalled without warning. The vehicle was taken to the dealer but was not repaired. The manufacturer was contacted and advised the contact to take the vehicle back to the dealer for repairs. The contact referenced NHTSA campaign id number: 11V595000 (power train: Automatic transmission) but did not receive confirmation that the vehicle was included in the recall. The vehicle was not repaired. The failure mileage was 17,000 and the current mileage is 28,000. Updated 09/19/12 updated 09/27/12

- Ft. Myers, FL, USA

problem #3

Feb 012012


  • Automatic transmission
  • miles
2011 Cadillac Srx. Consumer writes in regards to unsafe vehicle and repairs the consumer wanted to express her dissatisfaction about receiving a recall notice. The consumer stated the vehicle should have never been released and sold to the public with such a dangerous defect.

- South Gate, CA, USA

problem #2

Dec 072010


  • 700 miles
The contact owns a 2011 Cadillac Srx. The contact stated that while making a left or right turn the vehicle changed gears. The vehicle shifted from third to sixth gear when the contacts foot was taken off of the accelerator and also the vehicle would lose power while down shifting. The vehicle was responding as if it had no connection between the transmission and the engine. When the brakes were applied the vehicle also lunged forward because the gear shifted out of position. The dealer said that the failure was dangerous, but that was how the vehicle was designed. The contact was given a loaner vehicle while the dealer speaks to the manufacturer to see what could be done to correct the problem. The failure and current mileages were 700.

- Greenwood Village, CO, USA

problem #1

Sep 222010

SRX 6-cyl

  • 1,000 miles
While driving my 2011 Cadillac Srx, AWD premium edition with less than 1000 miles on the odometer I experienced this problem. Driving at interstate speed with the cruise control set at 74 mph. The transmission suddenly felt like it shifted itself into neutral, tachometer red lined at 6950 RPM, and I lost all forward drive. While still in auto mode with drive gear selected the vehicle had no response to throttle input. The vehicle began to slow leaving me in a very dangerous position of trying to get to the shoulder without getting ran over by oncoming traffic upon safely exiting the interstate I contacted onstar for an instant vehicle diagnostic. The tech instructed me that he was viewing 3 separate problem codes 1-motor, 2-transmission. After the tech advised me that I could drive the vehicle I choose to stay on two lane less traveled roadway to attempt to get to the dealer for a diagnostic. After two days the dealer contacted me to advise they could not duplicate the problem, they were in contact with GM powertrain division through out the repair attempt. The vehicle was returned to me after two days. After driving the vehicle for an additional two weeks with the same problem still occurring I again returned the vehicle to the dealer with the same complaint. After several days the dealer called to inform me that GM powertrain instructed them to remove the transmission, and transaxle assembly and return it to them, and that they would be replacing it with a brand new assembly.

- Saint Clair, PA, USA

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