This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Cadillac SRX. The contact stated while driving at an undisclosed speed, the panoramic sunroof fractured without impact. The fractured panoramic sunroof glass fell in on the contact. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,741.
The contact owns a 2011 Cadillac Srx. The contact stated that the panoramic sun roof seal became loose which allowed rain water to enter the vehicle. The vehicle was taken to jim hudson Buick GMC (4035 kaiser hill rd, columbia, SC 29203, (803) 720-9925) and the contact was informed that the sunshade and sunshade assembly to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The manufacturer offered no assistance. The failure mileage was approximately 120,000.
The contact owns a 2011 Cadillac Srx. The contact stated that water leaked into the sun roof. An unknown dealer performed a diagnostic test, but was unable to diagnose or repair the sun roof seal tubes. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 120,000.
The contact owns a 2011 Cadillac Srx. The contact stated that there was excessive water entering the cabin of the vehicle from the sun roof drainage lines. Due to the moisture from the water in the vehicle, the defroster became inoperable. The contact also stated that the trunk release button became inoperable. The vehicle was taken to the dealer to be diagnosed. The contact stated that the sun roof drain lines were cleaned and replaced; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
I was driving on highway when I heard a sound like an object hitting the car. The sunroof began to shatter. There was no one around who may have hit the car or sunroof. Updated 09/15/15
- Kentwood, LA, USA
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The contact owns a 2011 Cadillac Srx. The contact was driving approximately 70 mph when the sunroof suddenly shattered. The vehicle was taken to an authorized dealer where they were unable to diagnose the failure. The vehicle was repaired. The failure mileage was 4,100. Updated 07/20/11 updated 02/01/12
A D V E R T I S E M E N T S
- Florissant, MO, USA