2012 Cadillac SRX body / paint NHTSA complaints: Structure:Body

NHTSA — Structure: Body Problems


really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
49,226 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Cadillac SRX body / paint problems

body / paint problem

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2012 Cadillac SRX Owner Comments

problem #8

Feb 042016


  • 84,000 miles


Freehold collision repaired my 2012 Cadillac Srx after being sent to them from gold coast Cadillac in oakhurst. New Jersey on February 4,2016. They forged my name on repair paperwork stating that I accepted the car back and was satisfied with the repairs. This is not true.

- Basking Ridge, NJ, USA

problem #7

Feb 042016


  • 84,000 miles
My car was T-boned while being serviced at gold coast Cadillac in oakhurst, New Jersey on February 4,2016. The car was was sent to freehold collision to be repaired at a cost of $11,622.15. The car was not repaired correctly. The gas cap is loose and the rear door is misaligned. The car isn't safe to drive. But yet the dealership forged my signature on the documents the repairs were satisfactory to my liking and I accepted the car back. That is not true.

- Basking Ridge, NJ, USA

problem #6

Nov 232015


  • 60,000 miles
When it rains the closed sunroof drains into both floor boards of the car, and into the back hatch floorboard whether driving or stationary. Soaking my feet while driving. This has also caused the electrical system that controls the liftgate to go out and it will not open even manually. It saturates the floor and is causing mold to grow underneath the carpet which I would think is a health risk especially for owners like me who have a child with asthma. This happens every time it rains or I wash my car. It has been a problem for almost a year.

- Broken Arrow, OK, USA

problem #5

Jun 032016


  • 46,500 miles


Rear hatch does not stop after opening. It goes up and down several times then shuts. Slammed down and hit my wife on her shoulder. We cannot use the rear hatch due to safety concerns. Never been in an accident other than a small scrape on the side door. This needs to be addressed as soon as possible. Safety issue

- Spokane, WA, USA

problem #4

Feb 042016


  • 83,000 miles
Car was damaged at gold coast Cadillac in oakhurst, New Jersey on February 4,2016. It was T-boned on the right passenger side rear door. It cost $11,622.15 to repair. The dealership is refusing to give me their insurance information.

- Basking Ridge, NJ, USA

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problem #3

May 222014

SRX 6-cyl

  • 20,210 miles
Pushed button to raise the rear hatch and hatch raised to the upper limit then quickly swung down, up to the full open position, swung down and up again wildly on its own and finally slamming closed with-enough force that it was unstoppable.....would have crushed a pet or child. There was no obstruction safety stop whatsoever.

- Wilmington, DE, USA

problem #2

Sep 122013

SRX 6-cyl

  • 16,000 miles
I was pulling in to a parking space at a local mall. As I turned my wheel my vehicle took off and I lost all control. The brakes were applied and the car wouldn't stop. Within a few seconds my vehicle hit 3 other parked vehicles pushing one in to another. I believe I had then experienced sudden acceleration. Three vehicles were towed away including mine. No tickets were issued.

- Scotia, NY, USA

problem #1

Jun 142012


  • 100 miles
The contact owns a 2012 Cadillac Srx. The contact stated that while entering the rear of the vehicle, the rear hatch back door struck the contact's arms, resulting in injury. The vehicle was taken to the dealer. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 100 and the current mileage was 800.

- Pittsburg , PA, USA

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