4.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,800 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Cadillac SRX body / paint problems

body / paint problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2012 Cadillac SRX:

Unsubscribe any time. We don't sell/share your email.

2012 Cadillac SRX Owner Comments

problem #3

Oct 212015

SRX 6-cyl

  • Automatic transmission
  • 80,000 miles

A D V E R T I S E M E N T S

Rear hatch opened on its own while driving down the highway. Rear hatch acted erratic after that and raised 3/4 of the way and came down rapidly, almost trapping person. Rear hatch then closed and would not open even on manual setting. Heard loud rush of water while backing out like it was running down the inside panels in rear, no water noted on rear cargo carpet. Took to dealer, found module shorted out. Reported to dealer after research, while waiting on part, that other complaint found online similar, noted tied to water from sunroof drain, asked them to check if module was wet. Noted had sunroof drain replaced prior on the recall.. dealer noted no connection. Picked up car after new module on sat.; picked up groceries on tues. And found carpet wet in back. Found 1" of water in side storage in rear on passenger side under carpet and 1" of water in spare tire area under cargo with rear hatch module/motor sitting in the 1" of water. Then hatch would not work again- called dealer- set to take car back again this sat.. requested Cadillac care and dealer to contact safety dept. Of Cadillac since rear hatch should never open by itself while driving down highway, and they informed me they have no way to contact anyone at Cadillac regarding safety concerns.

- Hartsville, SC, USA

problem #2

Mar 032014

SRX 6-cyl

  • miles
2012 Cadillac Srx. Consumer writes in regards to ignition switch malfunction. The consumer stated there was no fail safe, chime or timed shutoff once he left the vehicle. On several occasions, the consumer returned to his vehicle to find the vehicle running and the garage full of fumes. The steering wheel and windshield blocked the view of the engine start/stop button. Which has resulted in the consumer leaving the engine running on numerous occasions. The consumer stated the start button should be moved to the left or right or up or down, in order to be visible from the driver's seat.

- Ridgefield, NJ, USA

problem #1

Feb 142012

SRX 6-cyl

  • 400 miles
Wide A- pillars restrict forward visibility. I have had near accidents by pulling out in front of vehicle which was blocked from view by A-pillar.

- Rocky Mount, MO, USA

Search CarComplaints.com for these popular complaint phrases...

Not what you are looking for?