The bulletin #pic5692D needs to be a recall -with the GM brake pedal not releasing -fire hazzard to brakes and wheels from dragging -1 tire caught on fire- brake light stay on melting the circuit board at the brake lights -an other fire hazzard

- Plainfield, IL, USA

The contact owns a 2012 Cadillac Srx. While the driver was pulling into the garage with the brake pedal depressed, the brake pedal traveled to the floorboard and failed to stop the vehicle. The driver crashed into the living room wall. There were no injuries. The vehicle was towed to a collision center. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The contact called the manufacturer and was provided case number: 39-5355940481. The approximate failure mileage was 62,000. Consumer stated car was deemed as totaled by the insurance company. Airbag did not engage during the incident; airbag report was sent to vehicle owner by GM. GM engineer stated that this vehicle has had many brake failure reports.

- Marietta, GA, USA

Accelerating is stalled. Engine is goes into a pull and tug mode in engine. Cant get in RPM speed in pedal. Engine is heavy. Brake pedal becomes stiffens and slight brake makes Srx stop suddenly. All this is happening while on highway and city driving in with the vehicle in motion. Also I've taking the Srx in for diagnostics several times. And no code are found to report on the vehicle

- Washington, DC, USA

Brakes suddenly go to floor. Causing delay in stopping. Almost had accident. Had brakes and rotors replaced and still losing brakes without notice. Then they come back. Had serviced and checked and they can't find problem. Has happened on straight driving and turning into driveway numerous times.

- Shippensburg, PA, USA

The brakes are spongy and would often time needed to be depressed all the way to the floor to work. Vehicle had brake changed, master cylinder replaced, and all brake fluid and maintenance completed, but the problem would occurs again after 2 weeks. Further online research showed that thousands of other Cadillac Srx owners are having the exact same problem, some led to severe crashes. It all appeared to be similar with my problem whereas the brakes would fail without any warning, even after it have been serviced. The problem occur at random but also when going over speed bumps, and making turns.

- Silver Spring, MD, USA

Vehicles brake pedal will randomly lose pressure and go to the floor. Had to pump brakes in order for it to go to a rolling stop. Had the vehicle serviced and at first they couldn't find anything wrong because the pressure built back up however when he took it for a drive the last time the mechanic almost got in an accident. They replaced the master cylinder however it did the same thing about a month later. Something needs to be done regarding this issue with this vehicle as there are several complaints regarding the exact same thing with owner other owners. Somebody's going to eventually get killed. Im thinking about trading my vehicle in for this very reason and because there has been no action taken with the manufacturer.

- Midlothian, VA, USA

Twice after running over bumps, immediately following the bump, the brakes need to be depressed all the way to the floor in order to engage the brake. Also, on occasion, car takes a few seconds to accelerate when pressing the accelerator.

- Suwanee, GA, USA

I have a Cadillac 2012 and I can not see to drive it at night. I have to use the high beams to see blinging the on coming vehicles which is very dangerous. At unknown time when a apply pressure to the brakes my vehicle wont stop. I have to pump the brakes and that don't work. The pedal drops to the floor. Took it into the shop and they stated they couldn't find anything wrong. This have happen to me 3 times as of now, I pray there isn't a accident.

- Beaumont, TX, USA

The contact owns a 2012 Cadillac Srx. While driving various speeds, the vehicle did not stop when the brake pedal was depressed. There was no warning indicator illuminated. The dealer was not called. The vehicle was taken to an independent mechanic where the master cylinder was replaced, but the failure recurred. The manufacturer was not made aware of the failure. The failure was not repaired. The failure mileage was approximately 77,000.

- Houston, TX, USA

The contact owns a 2012 Cadillac Srx. The contact stated that the vehicle failed to respond when the brake pedal was depressed and hesitated to accelerate. The contact had to cautiously apply the brake pedal. The vehicle was not included in NHTSA campaign numbers: 14V212000 (power train) and 13V097000 (power train, electrical system), although the contact's failures were similar. The vehicle was not diagnosed by a dealer. The manufacturer was notified and confirmed that the vehicle was excluded from the two recall campaigns. The vehicle was not repaired. The failure mileage was not available.

- Flower Mound, TX, USA

When appling brakes the pedal sometimes go to the floor. At different times, while driving & while sitting still. Sometimes pedal going to floor faster than other times. I've read about this problem but my VIN # is not covered it says. But I do have the problem or one similar

- Royston, GA, USA

I was pulling out of a parking lot into city traffic when the brakes in my 2012 Cadillac Srx failed. I ended up rear ending another vehicle at a very slow speed. When we pulled off to the side of the road I had to pump the brakes to get the car to stop. There were no physical injuries as I was maybe going 2 or 3 mph. We exchanged insurance information. I notified my insurance of the claim as well. I had bought my daughter a 2010 Cadillac Srx when I bought mine and 6 weeks ago she had the same problem with brake failure but she was able to pump the brakes to get her car to stop. We took her car to St. Claire Cadillac in santa clara and they could not find anything wrong and no error codes were identified in the on board computer. I searched the web and there are multiple incidences of this problem occurring with Cadillac Srx models but Cadillac will not fix this problem. I do not know if this problem has resulted in any deaths if so the driver may not have been able to report the incident. Cadillac needs to do something about this! needless to say I will be selling my Srx and buying a Toyota.

- Campbell, CA, USA

The contact owns a 2012 Cadillac Srx. While drive approximately 30-40 mph, the brake pedal was depressed and failed to stop the vehicle. There were no warning indicators illuminated. As a result, the contact crashed into a guardrail and telephone pole. The air bags failed to deploy. The contact sustained minor injuries that required medical attention. A police report was filed. The vehicle was towed to an auto body shop, but was not diagnosed or repaired. The manufacturer was notified of the failure. The vehicle was serviced per NHTSA campaign number: 14V571000 (suspension), but was still having issues. The failure mileage was unknown.

- Bardstown, KS, USA

Driving and making a turn when my steering wheel and brakes locked up.

- Martinsburg , WV, USA

Vehicle was parked in a driveway with a slight slant. Rear hatch was opened and we were unloading vehicle. Vehicle was in park and turned off. Approximately 5-10 minutes after exiting the vehicle, we went back outside to remove items from the rear. The vehicle started rolling away (tires turning, not a slide). A person in the group was able to catch it and jumped in the driver's door and applied the brake. Service dept reports they can find nothing wrong. I'm grateful we were able to catch it otherwise, someone could have been injured while unloading the rear or it could have rolled away and crashed while we were in the house.

- Cedar Rapids, IA, USA

When breaking have a very unusual smell coming from the break. Vehicle has a 2 to 4 second delay when applying the gas. The hatch back will open by its self and sometimes close by it self.

- Scappoose, OR, USA

I was pulling in to a parking space at a local mall. As I turned my wheel my vehicle took off and I lost all control. The brakes were applied and the car wouldn't stop. Within a few seconds my vehicle hit 3 other parked vehicles pushing one in to another. I believe I had then experienced sudden acceleration. Three vehicles were towed away including mine. No tickets were issued.

- Scotia, NY, USA

Severe grinding or scrapping noise from front passenger side wheel area when turning at low speeds. Problem is only present during cold weather. Seems to diminish as vehicle is used but sometimes remains for long periods. Can be heard by bystanders and very well inside vehicle. Have had no luck with dealer.first few times said could not hear then next time said unsure of cause.

- Siiux Falls, SD, USA