NHTSA — Structure: Body: Hatchback/Liftgate Problems

2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,167 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Cadillac SRX body / paint problems

body / paint problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2013 Cadillac SRX:

Unsubscribe any time. We don't sell/share your email.

2013 Cadillac SRX Owner Comments

problem #3

Jun 282019

SRX

  • 74,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Cadillac Srx. While the contact was removing the spare tire from the trunk, the liftgate came down on his back and then independently raised back up. When the contact moved away, the liftgate closed back independently and failed to open again. There were no injuries. The vehicle was taken to billy navarre Chevrolet (1300 E college St, lake charles, la 70607, (337) 513-4365), but was not diagnosed or repaired due to the diagnostic and repair fees. The manufacturer was not notified of the failure. The approximate failure mileage was 74,000.

- Lake Charles, LA, USA

problem #2

May 292017

SRX 6-cyl

  • 50,000 miles
The contact owns a 2013 Cadillac Srx. While driving approximately 13 mph, the vehicle started to jerk and the electric seats and gps did not work. There were no warning indicators illuminated. The vehicle was taken to the dealer (king O'rourke GMC Buick, Cadillac in smithtown, NY, 631-724-4700) where the failures were repaired under the warranty. The contact also stated that the power liftgate did not work. The same dealer was contacted and an appointment was scheduled for November 3, 2017. The manufacturer was notified and stated that the failure would be investigated. The contact was issued a case number. The failure mileage was approximately 50,000.. consumer stated water damage in car due to failed sunroof drains. Front passenger and rear passenger carpet and water in trunk. Updated 8/6/18

- Kingspark, NY, USA

problem #1

Jun 062017

SRX 6-cyl

  • 29,500 miles
The contact owns a 2013 Cadillac Srx. While the vehicle was parked and the rear hatch was open, the rear hatch closed unexpectedly on the contact. The contact was not injured and was able to move out of the way before the hatch closed completely. The contact stated that a diagnostic test and repair appointment were scheduled with riley Chevrolet Buick GMC Cadillac (located at 2033 christy dr, jefferson, mo 65101 (573) 298-6142) for June 7, 2017. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 29,500. Updated 07/19/17

- Jefferson City, MO, USA

Search CarComplaints.com for these popular complaint phrases...

Not what you are looking for?