2013 Cadillac SRX body / paint NHTSA complaints: Structure

NHTSA — Structure Problems


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
682 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Cadillac SRX body / paint problems

body / paint problem

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2013 Cadillac SRX Owner Comments

problem #1

Jan 312013

SRX 6-cyl

  • 682 miles


This vehicle is equipped with blind spot sensors and the ones located on the passenger side of the vehicle have never worked properly from the time of purchase of the vehicle. We have been working with the dealership for resolution for the past year and a half with no success. The sensor only works 40 percent of the time and the remainder is just false readings or no readings at all creating the potential for an accident that could be life threatening. I filed a complaint with GM and they have come back and said this is normal and they will not address the issue, I find it hard to believe that they consider a safety feature designed to prevent accidents on the highway that only works 40 percent of the time as being normal. If this issue is not addressed at some point in time there will be a fatal accident. It is not a matter of if, but one of when.

- Cheyenne, WY, USA

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