The headlights are damaged from normal use. the lights leak water which shorts out the light ballast, the repair requires removal of the front facia of the car which is a $400 repair. the interior lens of the light is heat damaged which dims the headlight. Gm wants 1300 for each headlight plus labor. Apparently the enginers at cadillac did not know how to build a headlight, so them made temporary headlights from the factory. still waiting for permant headlights. Bill

- Round Lake Beach, IL, USA

No accident for crash of involved in this report. I'm reporting not able to drive at night just use high beams at all times safety visibility issues with low beams are terrible use my high beams non-existence low beam headlights so many people have to get hurt or killed before GM does something about this and not a recall for the factory lamp assemblies they have on the shelves or say they don't and when they are available that's what you'll get should be independently tested with inspections yearly automotive manu manufacturers should be completely liable for a simple headlights that's part of the vehicle and major safety concerns for all drivers passengers and the other vehicles on the road I mean wake up should be government regulated and tested yearly with inspections they don't pass manufacturers completely liable for replacement monies and all of it labor for the bad design and engineeringof llow grade parts

- N. R. Hills, TX, USA

The low beam headlights are so dim it is almost impossible to drive at night. While turning into my driveway at night, my neighbor who was walking her dog stepped into my driveway to get out of the way of oncoming traffic not realizing who was driving down street, I did not see her until the last second. I have spoken with dealer twice and they told me to call GM Divisional Headquarters which I called. I was told to have vehicle inspected by dealer; inspection fee is $135. If headlights are found defective dealer would replace for approx. $1800. I could then submit paperwork to GM Headquarters, and they would consider a reimbursement.

- Vancleave, MS, USA

Front headlamps, Low visibility driving at night, high safety hazard I cannot see the road to drive safely The headlights have been inspected and confirmed that projector headlamps are delaminating and need replaced There is a known defect in headlamps assembly reported to GM for this issue I am seeking to receive reimbursement for this repair from

- Rowlett , TX, USA

Low beam headlight are so dim, that it creates a safety hazard driving at night. The reflector material on the inside of the light bulb housing assembly has deteriorated to the point that the light bulbs light cannot project out the front of the light assembly. This makes driving at night very dangerous. We have not experienced an incident or accident concerning this problem, but I will not have anyone in my family drive this vehicle at night. This is a safety hazard that GM is not addressing.

- Georgetown, TX, USA

The front headlights are extremely deem. Found moisture inside the light assembly, having no damage to cause such moisture buildup. The front headlights both low beam and high beam failed at night on 16th September 2021 due to but not limited to moisture and then i discovered this was a known defect, but I did not learn officially of this until the 17th Sept 2021.

- Oakland Park , FL, USA

The contact owns a 2013 Cadillac SRX. The contact stated while driving at night, the low-beam headlight did not provide adequate illumination for safe driving. The high-beam headlight was used to provide adequate illumination to drive safely at night or in low-light driving conditions. The contact took the vehicle to the dealer who stated there was nothing that could be done except replacing the headlamps. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 62,000.

- Manassas, VA, USA

The contact owns a 2013 Cadillac SRX. The contact stated that while operating the vehicle at night, the low-beam headlights were extremely dim causing a visibility hazard to the driver. The headlight bulbs were replaced but the failure persisted. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 100,000.

- Portland, OR, USA

The headlight casing allow water and condensation to cause the headlights to be extremely dim and makes visibility impossible for night time driving and is a hazard to everyone on the road.

- Philadelphia , PA, USA

Head Light are very dim. I changed the light bulb to see if that would help but I can't see at night due to the dimness of the head lights

- Hackensack, NJ, USA

The dim headlights are so dim you can-??t use them. Looks like water in the headlamp. Have seen that this is an ongoing issue with GM and can-??t find recall. They say pay for it now (which is more than I can afford) and they will reimburse in couple months. Car was this way when purchased but did not know and can-??t get money back.

- Joplin, MO, USA

Dim headlights are so dim that you can not see to drive this vehicle after ddark. Ive talked to several service shops and all say that Cadillac is well aware of the problem but wont fix it. Its a minium $475 fix out of poacket

- Chesaning, MI, USA

My headlights were needing replacement as they were too dim to drive at night. There is a class action lawsuit against it so they sent out letters to get replaced and they would reimburse. The lights were on back order and due to covid it complicated things even more. When the headlights finally came in Cadillac will not reimburse. There is also an issue with the cue. It doesn't work at all and Cadillac will not recall

- Savannah, GA, USA

The contact owns a 2013 Cadillac Srx. The contact stated that while driving at night the low-beam headlights failed to provide adequate illumination causing a visibility hazard to the driver. The cause of failure was not yet determined. The manufacturer was notified of the failure however, no assistance was offered. The local dealer was not made aware of the failure. The approximate failure mileage was 112,000.

- Hopedale, MA, USA

Headlights are very dim, it is very hard to see the road at night. While turning the steering wheel the car makes noise. While putting car in park shifter does not go all the way in to P mode, can't turn off the engine a lot of times.

- Tuckerton, NJ, USA

Low beam headlamps become so dim that you cannot drive at night. The headlamps put a light beam about 5 ft in front of the vehicle. You can see better using two flashlights on the hood. Cadillac knows of this defect and even settled a lawsuit to replace them but they do not cover the entire cost and replaces them with indentical units. This vehicle is a extreme high risk when driving at night to the public. This car could not pass state or federal highway laws for working headlamps. If a recall was ever needed this is it. Cadillac will not fairly deal with this issue with its customers. A recall is needed before someone dies.

- Columbus, OH, USA

The seal around headlights has deteriorated and water is visible inside the headlights and the lights are so dim vehicle can't be driven at night.

- Mckeesport, PA, USA

Headlights extremely dim cannot drive at night

- Sudbury, MA, USA

The headlights are defective on thousands of Cadillac Srx models, 2010-2015. The light bulbs are fine but the reflective chrome inside the light peels away and the lights do produce enough light to see at night. This is certainly a safety issue and hope you investigate.

- Rockledge, FL, USA

Low beam headlights are to dim to safely drive at night.

- Greeneville, TN, USA