10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
32,606 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Cadillac SRX miscellaneous problems

miscellaneous problem

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2014 Cadillac SRX Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #8

Sep 102018

SRX

  • 48,000 miles

A D V E R T I S E M E N T S

The cue stop working. This is an issue with this kind of vehicle. All the owners who have the vehicles are having the same issue should be a recall or place another kind of system in the car. If you google this issue it comes up right away. No one has $1200 to keep getting this fixed. My truck is in A/C mode and I cannot change it.

- Baltimore, MD, USA

problem #7

Jun 012018

SRX

  • 47,901 miles
The low beam headlamps continue to grow dim while driving at night. There is a slight regeneration when vehicle is turned off. Restart the vehicle then the headlights appear to continue to dim while driving at night. This is a national safety issue. Several lawsuits have been filed in California, Florida, Illinois.

- Richards, TX, USA

problem #6

Jun 062018

SRX

  • 35,000 miles
My 2014 Cadillac cue screen has developed spider web cracks which prevent me from seeing through the screen. This has become a safety issue because I am unable to view the backup cameras. This is a known issue with Cadillac with numerous complaints. I have only 35,000 miles on my car. One day after leaving my car outside during a hot day, the cracks appeared. Cadillac/GM should be responsible for this defective product.

- Galveston, TX, USA

problem #5

Feb 052018

SRX

  • miles

A D V E R T I S E M E N T S

Dim lights are to dim. Cant see with them. Cant drive at night because they are to dim.

- Midlothian, TX, USA

problem #4

Nov 182017

SRX

  • miles
Shortly arriving being moved to Texas by the army, I noticed a hairline crack in the top left corner of my cue navigation system. After a few days the crack spread and began affecting the touch screen. Initially a small section at the bottom of the screen stopped responding to touch. Thus making it impossible to change radio stations or enter an address into the navigation. Approximately a week later the entire cue system stopped working. From what I have seen online, this is a common issue for the Cadillac cue system shortly after vehicles reach 50K miles.

- Laredo, TX, USA

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problem #3

Sep 102017

SRX

  • 66,510 miles
The cue system stopped working. This is the touch screen on the dash that controls the heating, air conditioning, radio, navigation and others. Called GM asked if they would pay for the replacement and the answer was no. They went on to say they were sorry for the inconvenience just take it to a GM dealer for repairs. Cost around $1600 dollars. There is no guarantee in one or two years it won't fail again

- Warrensburg, MO, USA

problem #2

May 252017

SRX

  • 53,000 miles
It was a 93 degree temperature day and the cue system internally cracked while parked outside my work office and delaminated causing me to be unable to use temperature controls or defrost temperatures at times. It only occasionally works but very rarely

- Hudson, NH, USA

problem #1

Nov 162016

SRX

  • 12,500 miles
Information center Cadillac cue does not operate. Brought to dealer on 11/17/2016 and was told 30 days to several months on back order. Today is 12/16/2016 called dealer no estimated completion time. Called Cadillac same answer. The Cadillac cue controls A/C, heat, radio and all the accessories. Does this fall under the lemon law? I have breathing problems and can't safely drive this vehicle. Temperatures this weekend will be -12 degrees Fahrenheit. Please advise what actions I can take to resolve this issue asap.

- Munster, IN, USA

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