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really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
150,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Avalanche fuel system problems

fuel system problem

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2002 Chevrolet Avalanche Owner Comments

problem #3

Apr 282018


  • 78,000 miles


Excessive rusting of the frame, brake lines, transmission lines, and fuel lines. The brake, transmission and fuel lines rusted completely out and required a full replacement. The frame has extensive rust and has deteriorated well beyond the frame of my 2003 camaro Z28 which is 9 years older! the truck has less than 80K and has been well maintained, so there is no explanation for the amount and level of rust, except that there were inferior metals and manufacturing materials used in its construction.

- Poughkeepsie, NY, USA

problem #2

Jun 152016


  • 260,000 miles
My 02 Avalanche has had all the fuel, em brake, wheel hub while husband was stopping at light when the top caliper bolt came out wedging the caliper between the wheel and bolt this stopped the truck sounded like gun fire and the rest end went 8 ft into the air. Air bag not deployed. Cost days pays and $ new bolt to get back on road, no injury. Plus drvr fr axle pass too. 2nd tranny only 4yrs apart has failed again with my 6 grkids on my 56th B.D. in tx 105 * heat index. It took 4 hours to get home having to stop every 10 min for 20 min because it was overheating. My grkids were heat exhausted as was I. I have had to replace the short column in my steering and I have been jiggling the key to start it for appx 8 years now. 2 fuel pumps in less than a year the last one was stuck for 3 hours at gas station w/3 grkids while my D-N-law was waiting to meet me 2 hours from her home. I think that covers most of the investigations and complaints and not one did Chevy pay for. I didn't bother asking my husband has 2500 school hours in auto mechanic repair. My trim is faded and have to oil it to keep it from cracking. The truck still drives excellent but you people are who I'm going to sue if something catastrophic happens in that truck for your lackadaisical attitude in enforcing the safety laws. How much kick back do you receive from the car companies to not recall their cars and trucks? don't be shocked it is obvious big money dictates what gets recalled. People die for the greed of others and that is pathetic. If you enforced the safety laws stricter there would not be people dying or badly mft'd vehicles causing wrecks scaring people causing ptss. I think this Agency is all about making people think you do something when you don't, at least not until 600million cars have to be recalled. 2 should be enough. 1 a repair 2 not a coincidence. Thank you, [xxx] all while driving information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Canton, TX, USA

problem #1

Jul 012012


  • 113,000 miles
The contact owns a 2002 Chevrolet Avalanche 2500. The contact stated that the vehicle was equipped with dual fuel tanks and the contact noticed that the rear fuel pump wires and port were melted. The vehicle was diagnosed by an independent mechanic who informed the contact that fuel pump and related components would need to be replaced. The contact was advised that the parts needed to complete the repair were no longer being produced. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 113,000.

- Orion, IL, USA

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