This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The structure that holds the rear differential and axle to the frame rusted through and broke off from both sides so the whole rear axle unit broke loose and pulled back so the drive shaft pulled loose and the rear tires were rubbing on the fenders. If this happened at highway speeds I don-€™t know what might have happened. The vehicle was towed to a welding shop to see if it can be repaired. It has not been inspected. If it can not be repaired the vehicle will have to be junked. There was no warning that this would happen.
The contact owns a 2011 Chevrolet Avalanche. The contact noticed that the front passenger side dashboard was fractured directly above the air bag. The vehicle was taken to dan vaden brunswick Chevrolet Cadillac (121 altama connector, brunswick, ga 31525, (912) 265-3540), but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V381000 (air bags), but the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was taken to the same dealer three times and the part was not available each time. The manufacturer was made aware of the failure and scheduled an appointment at the same dealer and provided a case number: 9-5453255979. The approximate failure mileage was 80,000. VIN tool confirms parts not available.
Safety issue. Dash is cracking near airbag. This could possibly cause premature deployment of airbag or shrapnel from dash causing harm during deployment. Dash is also cracking over steering wheel area.
Multiple cracks to instrument panel, and dash part adjacent to windshield. Crack next to passenger side airbag, and directly over driver instrument cluster. Rear dash panel has multiple cracks. Most of the clips holding down the panel have broken along the seam causing it to bounce and rattle.
Dashboard has cracked in multiple spots. I parked the car at work and when I came out after work and started the car I heard a pop and saw the first crack happen. Since then more cracks have appeared, some surrounding the passenger airbag location.
- Randolph, NJ, USA
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"takata recall" crack dash in 2 places on 2011 Avalanche due to heat from sun this is a common issue with GMC/Chevy trucks needs to be fix paied good money for truck! very unhappy!! very unsafe 1 crack at passanger air bag ang other at insterment rear of dash! had about 60,000 miles on it when a friend notice the cracks!
Dash cracked right above passenger airbag deployment area. No discoloration in the area or any warning. One day fine, the next day a crack appeared. Truck was parked most of the day and my work commute is 6 miles round trip. I don't off road and I have normal sized tires so no vibration occurred.
The contact owns a 2011 Chevrolet Avalanche. While driving approximately 50 mph, the dashboard fractured above the instrument panel. There was a crack that extended approximately four to five inches long. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 56,200.
The contact owns a 2011 Chevrolet Avalanche. The contact noticed a crack on the corner of the dashboard next to the air bag. The contact stated that there was a recall on the 2007 Chevrolet Avalanche for the same issue. The vehicle was driven to the dealer where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 83,000.
Came out to my vehicle and noticed a crack starting from center speaker in the dash expanding towards the windshield. Is small now but over time I fear will continue to expand and could become a safety hazard if involved in an accident.
The contact owns a 2011 Chevrolet Avalanche. While driving approximately 30 mph, the contact heard an abnormal noise coming from inside the front of the vehicle. Approximately one month later, while driving approximately 30 mph, the noise recurred and the dashboard was cracked. The vehicle was taken to the dealer where it was diagnosed that the dashboard cover needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,800.
The contact owns a 2011 Chevrolet Avalanche. The contact stated that the dashboard on the passenger side of the vehicle fractured along the passenger side air bag housing enclosure. The vehicle was taken to the dealer to be inspected. The contact was informed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
The contact owns a 2011 Chevrolet Avalanche. While driving various speeds, the contact noticed that the entire dashboard was constantly vibrating. In addition, a crack was visible on the passenger side dashboard near the air bag housing area. The vehicle was taken to a dealer where it was diagnosed that the center dash needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 42,000.
The contact owns a 2011 Chevrolet Avalanche. The contact stated that the dashboard and the rear window trimming were cracked. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 89,000.
2011 Chevrolet Avalanche ltz. Dashboard is cracking above the instrument cluster, almost directly above the speedo. Finding a lot of forums on this problem with GM trucks and SUV's.
The dashboard cracked for no reason in two places. One crack involves the passenger side airbag cover and the cover is coming off due to the crack. I told the dealership and they said they had seen this before but would not cover it. The crack is getting worse and the airbag cover is lifting up which will compromise the airbag deployment. There are many other complaints online of the same issue of cracking of the dashboard and all are saying the dealership will do nothing to fix this defect. This vehicle has already had to have the engine replaced twice due to defects, 3 times if you count the initial rebuilding of the engine.
The contact owns a 2011 Chevrolet Avalanche. The contact stated that while driving various speeds, he noticed that the entire dashboard was constantly vibrating. In addition, a crack was visible on the passenger's side dashboard near the air bag housing area. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 29,000.
A D V E R T I S E M E N T S
- Hayward, WI, USA