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2013 Chevrolet Camaro accessories - interior problems: radio screen went black

Radio Screen Went Black

2013 Chevrolet Camaro

This problem may be covered under warranty. Ask your Chevrolet dealer.

6.8

fairly significant
Typical Repair Cost:
$50
Average Mileage:
44,850 miles
Total Complaints:
17 complaints

Most Common Solutions:

  1. not sure (13 reports)
  2. reset computer (2 reports)
  3. disconnected and reconnected battery (1 reports)
  4. software update (1 reports)
2013 Chevrolet Camaro accessories - interior problems

accessories - interior problem

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2013 Chevrolet Camaro Owner Comments

problem #17

Dec 022016

Camaro V6

  • Automatic transmission
  • 72,303 miles

A D V E R T I S E M E N T S

I use onstar for directions. I cannot get it without the use of the radio. I had to try and use the GPS on my phone and wound up in a cemetery in a strange town at one in the morning. I contacted the CEO of GM and their office had never heard of such a problem. They said all their dealerships could fix any problem. White's Chevrolet in my town offered to sell me a new radio for 6 or 7 hundred dollars. I need to know of a dealership in NC or VA who is familiar with this problem and can actually fix it. The radio itself is not the problem.

- lymanpearl, Roanoke Rapids, US

problem #16

Feb 022017

Camaro 3.7

  • Manual transmission
  • 42,000 miles

Radio screen black most of the time. Sometimes it pops on and off. Issue also effects the a/c and heater. blinks on and off all the time. Replaced module, still doing it.

- Sean G., San Angelo, TX, US

problem #15

Dec 312016

Camaro LS

  • Automatic transmission
  • 91,000 miles

When my problem began. I heard a loud popping noise through my Bluetooth while I was on the phone. The radio use to come on and off at its own leisure then went to my air and heating system going on off now neither of them work. I am definitely disappointed by the quality. I took it to the dealership and they say replace the radio but i keep hearing the same problem happening to owner after owner. I have had other cars for years and never had to deal with radio, air and heat not working at the same time. I will never buy another Chevrolet again and would not recommend to anyone else.

- tatem000, Decatur, US

problem #14

Jul 202016

Camaro

  • Manual transmission
  • 36,000 miles

A D V E R T I S E M E N T S

Not sure why disconnecting the battery worked, but a formerly blank screen turned right back on after reconnecting. Thanks!

- John S., Crownsville, MD, US

problem #13

May 162017

Camaro SS V8

  • Automatic transmission
  • 10,180 miles

Car has 10,180 miles, mostly driven during summer. Started car this morning, radio came on, went to change station, then update the stations, after that it went black. Thought if I turned it off and the car, waited 3 minutes restarted and turned radio back on, that would reboot it....wrong! Drove it to work, when I get home, will try to reboot, as someone suggested by removing battery red wire in trunk and reinstalling.

- Cheryl R., Crete, US

problem #12

Mar 012017

Camaro RS V6

  • Automatic transmission
  • 63,000 miles

Our 2013 Camaro's screen went blank. After checking for a solution online, this is what WORKED for us. I went into the trunk and disconnected the battery (I chose the positive/red cable) for at least a minute or so. Apparently this will reset the computer. I reconnected the battery and the display came back to life. Hopefully this works for you. Don't let a dealer tell you that you need a much more costly repair until you try this first.

- mblank191mb, Granger, US

problem #11

Jan 252017

Camaro 3.26 V6

  • Automatic transmission
  • 45,554 miles

A D V E R T I S E M E N T S

This is annoying as hell. My car radio display screen went black and now I CANT change screen or even use Bluetooth. I have contacted Desoto Mac Haik Ford representative and waiting for them to notify me as to when and how much I can bring my car in for service. If you and ANYONE knows how I can fix please update this site. I Google my problem and this site pulled up. I noticed this has happened and is common. How do we get this as a recall or how do we fix this, please HELP if you know what the issue is.

- Monica M., Desoto, TX, US

problem #10

Jun 202016

Camaro 2 LS V6

  • Automatic transmission
  • 30,000 miles

My radio screen started turning off a few months ago (over 3 years after this car was purchased) and got worse as time went on. It would turn off and on during the duration of my drives and would even stop the cold air from my AC from working. I took it into the dealer and they said that the whole panel had to be replaced. Thank god we had a extended warranty because they said that the usual price for it is $1,000. We got it for $200. After the panel was replaced the screen was fine for about 2-3 weeks. Then the screen issue started again! Now I have to take the car back to the dealer to see if they can actually fix the issue.

- Shannon I., Decatur, GA, US

problem #9

Apr 032016

Camaro RS V6

  • CVT transmission
  • 45,000 miles

Dealer will charge you 100.00 or more to unhook battery to reset computer, try it yourself first. I did mine and it's been fine since....

- Suz L., Kingston, NH, US

problem #8

Feb 272016

Camaro

  • Automatic transmission
  • 22,000 miles

my link screen is blank. When I go to turn on the car the radio will play but the screen is blank and I can not see to change channels or anything..

- Gayvonne C., Dayton, OH, US

problem #7

Oct 192015

Camaro

  • Automatic transmission
  • 50,500 miles

A D V E R T I S E M E N T S

no radio, not sure how to fix it - black screen - really would like advise on how to fix it our trade the damn car in.

- aeppes, Houston, TX, US

problem #6

Nov 092015

Camaro

  • Automatic transmission
  • 45,200 miles

Computer screen went blank and asked about it at my oil change at Hare Chevrolet in Noblesville. They said they would charge approx. $75-100 to diagnose the issue. I passed for the sake of time. After reviewing countless complaints on-line about this issue with Chevy's(same screen in multiple lines) from 2012-2014 it appears to be a software update issue or maybe a fuse. I contacted the Chevy customer care center to see what they said. They were very nice and scheduled for an appointment back at Hare and said they would take care of some or all of the bill and they would follow-up afterwards.

I took it to Hare and they said after 1 to 1.5 hours to have it diagnosed. I told them it was a software issue based from what I have researched and the gentleman said "it could be a lot of things" I told him I needed to get back to work in 1.5 hours and he said they can get it done. After 1.75 hours he calls me and said he thinks it may be a software issue and they would try the update and see if it works and only charge me if it works. Another 30-45 minutes he said it worked and was done. 2.5 hours and $133 later of my life gone for a simple 10 minute software update. Then the Customer Care guy from Chevy called back and said sorry nothing we can do for you, lol. I did not even bring my coupon.

MY ISSUE- Chevy obviously knows that updates are needed to the software- WHY would they not notify me? How about the dealer? They can send me recall, service updates, and countless sales promotional items but they can not let me know about a simple software update. Thank you for letting me vent if you read this far, you may see this on other consumer sites as well.

- B K., Noble, IN, US

problem #5

Oct 042015

Camaro V6

  • Automatic transmission
  • 39,938 miles

I got home Sunday night and woke up Monday morning to leave in my car the radio came on but I had a black screen. u can hear the radio on but nothing on the the screen is showing. its been pissing me off cause I can't see to change the radio stations and not about to play my Bluetooth what is going on

- Jessica R., Oklahoma, OK, US

problem #4

Apr 012015

Camaro LT1 V6

  • Manual transmission
  • 50,000 miles

I took the car in to get an estimate on repairs and was blown away to find that the entire HVAC control panel had to be replaced. Estimate was just over $1000. I tried to locate part myself only to find out from another dealer that what I would receive would be a refurbished part not new OEM. They send to broken units out to be repaired and then charge you just over $800 for the refurbished unit. MY radio and everything worked but without display rear camera was pretty much useless.. I read online this is a common problem and I am shocked GM has not done anything to correct it. This is my commuter car and the reason for the high miles, but it is very well taken care of and only 2 years old. I decided to go with an after market panel and radio to replace the stock unit and saved about $200 and everything was new not REFURBISHED..

- Mike H., Baytown, TX, US

problem #3

Jan 302015

Camaro 2LT V6

  • Automatic transmission
  • 39,000 miles

Display screen went blank. Radio, Back-Up Alert, etc. still work, just no display.

- Lisa D., Tampa, FL, US

problem #2

Dec 052014

Camaro 3.2L V6

  • Automatic transmission
  • 48,000 miles

Screen turned black all the sudden. No instructions on owner's manual about this problem. Radio and rear sensors work as they beep when approaching hazards. Simply can't see anything. The touch sensors do work.

- Pablo E., Chihuahua, Chihuahua, US

problem #1

Jul 032014

Camaro SS

  • Automatic transmission
  • 32,000 miles

My radio screen went completely black. I can hear the radio--but there is no picture at all. Taking to dealership tomorrow to see what's up with this.

- khga, Acworth, GA, US

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