This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Feb 2019, I received a call from the Chevy dealer where I purchased my Camaro back in April 2017, stating that my vehicle has a safety recall which effect the electric power steering. I read up on the recall which stated, the electric steering can fail while operating the vehicle which will make it hard to steer. I contacted the dealer to bring my car in for service, they told me that there was no remedy for the recall and that they will reach out to me when they have one. Manufacturer recall number N182182760. NHTSA recall number, 19V086 * (recall related incident) ts it is now June 2019 and on 6/16/19, I was driving my car about 15-20mph, driving around a roundabout and my steering wheel locked on me, causing me to wreck my car which caused my seat and overhead airbags to deploy along with suspension, wheel and body damage. I had the wheel turned left going around the circle and as I was trying to turn the steering wheel back to the right to exit the roundabout, my steering wheel locked, causing me to run over top of the curb striking my wheels on the edge of the steel sewer and back into the street striking the left side of my vehicle on an island exiting the roundabout which caused my airbags to deploy. Once my airbags deployed my engine and electrical was shut down automatically. I did suffer a hard impact on my left shoulder from the airbag. GM finally came up with a remedy this month 6/2019 for the recall. A representative from the dealer gave me GM's customer service number to call and report the incident. I had to file an insurance claim with my insurance and if my car is repairable, I would have to pay my deductible and suffer higher insurance rates all because of a recall that GM fail to repair in a timely manner. Progressive claim [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2017 Chevrolet Camaro. The contact stated that while driving, the steering wheel became stiff and difficult to maneuver. The vehicle had slowed down in heavy traffic and when needing to maneuver the steering wheel it seized causing a fender bender to the rear of another vehicle. In addition, there was an abnormal clicking noise coming from the steering wheel. A police report was not filed. There were no injuries sustained. The vehicle was parked at the contacts residence due to the failure. A dealer was not contacted yet to diagnose the cause of the failure. As of June 15th, 2019, the contact received notification of NHTSA campaign number: 19V086000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 100,000. The consumer stated the air bag did not work during accident.
The contact owns a 2017 Chevrolet Camaro. The contact stated that the electric power steering indicator flashed and the steering wheel seized while driving at any rate of speed. The vehicle had to be turned off and restarted due to the failure. Beck masten Buick GMC (877-380-8433, located at 113000 fm 1960 w houston, tx 77065) was contacted, but could not remedy the failure. Valmark Chevrolet (725 I-35, new braunfels, tx 78130, (830) 261-4037) was also contacted. The contact stated that the manufacturer failed to provide the part for NHTSA campaign number: 19V086000 (steering) since February 7, 2019. The vehicle was retained by both dealers and was unable to be driven. The approximate failure mileage was 1,000. Parts distribution disconnect.
The contact owns a 2017 Chevrolet Camaro. The contact received notification of NHTSA campaign number: 19V086000 (steering). The contact stated that keyes Chevrolet (located at 5949 van nuys blvd, sherman oaks, ca 91401, (818) 254-8277) was contacted and exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Complete loss of power steering, recall was issued February 7th. I am experiencing this issue almost daily while my vehicle is in motion anywhere and there is still no remedy for this issue.
- Highland, IN, USA
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I received notification that my 2017 Chevrolet Camaro has a recall for the power steering. The notification states the dealer will replace the power steering gear assembly; however, when I contacted the dealer to have the recall fixed they said no remedy is ready yet.
The first time this happened we were driving back from nc to va on the interstate and the power steering went out. We got a message that said power steering lost drive with caution. The 2nd time this happened I was driving approximately 45 mph on the highway and got the same message. Both times once the car was turned off and sat for awhile the power steering came back. The car was taken to the local dealership and checked out. Per them, they could find anything wrong.
While in motion the cars power steering warning comes on & makes it almost impossible to turn the wheel. So when you turn car off it goes away but then comes on again while in motion. It has been in shop 3 times already & has yet to be fixed. It's already happened atleast 7 times & they still can't find or fix the problem.
Car has less then 7000 miles and the power steering went out while driving 60+ mph. After stopping and turning off ignition, the power steering was available. I called the dealer and they were content to take it in; while driving there, it went out again and I drove it straight to the dealer and did not turn off ignition. They concurred that it was an issue but couldn't find the problem so they simply re-programmed the module. I'm glad my wife and kids were not driving it at the time as they're not accustomed to driving w/O power steering so the circumstances could have been bad. I'm concerned it can go out again.
Car comes equipped with eps (electric power steering assist). I have had two occasions since ownership where power steering ceases to work while I'm driving and the vehicle is in motion. The first occurrence happened at around 8K miles and I was on the freeway. I lost power steering while driving! I took it to autonation Chevrolet in austin tx and they replaced a connector. I received the car back and then at 11,000 miles it occurred again: Https://youtu.be/rrnmxbnkxwm -- this time I take it back and show them the video as well and the dealer tells me because they can't replicate the issue, they refuse to replace the steering torque sensor or steering rack (which have been found to be the culprits of these issues.) for the reason that GM will not reimburse them if they can't replicate the issue and they need to wait till it fully breaks......they also literally told me that it switches to manual steering and that it should still be okay.. and this is a $50,000 car.. this is not okay, if I lose power steering in the middle of a critical turn unexpectedly, it could very well put me into a ditch.
I drove the car 4 miles then turned it off and parked. Upon starting the vehicle again the power steering failed. A warning on the dash indicated that the power steering was not working and to drive carefully. I drove the car back home 4 miles and parked in the garage. The condition cleared after I shut the car off and restarted it. The vehicle was parked when the incident occurred.
While driving the car through corners, the steering wheel will intermittently steer in the opposite direction that I'm turning. I feel this is a major safety concern that can lead to an accident. This has happened multiple times, but the first incident occurred May 12, 2017.
A D V E R T I S E M E N T S
- Forestville, MD, USA